SUMMARY

• Over Five (5) years of experience in Operating systems, including Linux, Windows, Policies and Firewall rules, Security, service provisioning and Deployment, troubleshooting, and root cause analysis, logging and reporting, integration with ticketing and change systems, enforcement of standards including approvals.
• Over four (4) years of IT experience in the areas of Virtualization, Cloud, Datacenter management, storage, networking, backup and recovery, IT service management, Governance, Testing, and QA.
• Over Four (4) years of experience using VMware Specific technologies, including vCenter, network virtualization and security platform (NSX), VMware Cloud on AWS (VMC), VMware DRaaS solutions, Hybrid Link Mode, and vSphere technologies.
• Over three (3) years of experience working on multi - cloud architecture design, implementation, customization, optimization, and workload mobility across vCenter sites.
• Experience utilizing diverse monitoring tools for quick detection, diagnosis, troubleshooting, and resolving performance issues.
• Established Subject matter in the implementation of VMware and Vendor integrated Software-Defined Data Center (SDDC) architectures with relevant experience with VIP and high-priority escalations from globally distributed networks and data centers.
• Resolved over 100 high-severity cases (SEV A/0/1) for VMware partners managing multiple deployments and migration for large customers.
• Knowledge of Operating Systems (OS) such as Windows, Linux, and general working knowledge of TCP/IP and SSL/TLS frameworks.
• Understanding of networking concepts, configuration of networks, Router configuration and wireless security, TCP/IP, VPN, Content filtering, VLAN's and routing in LAN/WAN, Ethernet ports and Wireless Networks.

TECHNICAL SKILLS

• Software Defined Datacenter (SDDC)
• Azure
• AWS
• Network Virtualization and Security
• Service monitoring and optimization
• Uplinks ports
• Gateway Firewall
• VDS
• N-VDS
• Network Segments
• GENEVE protocol
• HCX deployment
• Network extensions
• NSX design & deploy
• Edge nodes
• Tier-1 & Tier-0
• Workload migration
• Mobility optimized networking
• DRS
• HA
• VXLAN
• Host optimization
• Clusters log review vMotion
• Incidence Response
• Data Loss Prevention
• DRS
• EDRS
• TCP/IP
• Cisco IOS
• UCS
• Endpoint Protection
• Jira
• Verbal and written communication
• CI/CD pipeline management
• Agile methodologies

PROFESSIONAL EXPERIENCE

Confidential, NEW YORK, NY

CLOUD SUPPORT ENGINEER

Responsibilities:

• Responsible for delivering client projects, involving Network design, VMware ESXi Hosts, vCenter and NSX-T across various infrastructures and use cases.
• Selected appropriate AWS service based on compute, data or security requirements.
• Implemented cloud policies, managed technology requests and maintained service availability.
• Conducted network discovery, troubleshooting and configuration of diverse VMware NSX-T use cases at customer sites.
• Evaluated firewalls and monitored threats to establish secure cloud environments.
• Enforce and optimize NSX data security in areas of distributed firewall policies & rules, micro-segmentation, and security groups.
• Implemented cloud policies, managed technology requests, and maintained service availability.

Confidential, CALIFORNIA, PA

NETWORK ENGINEER

Responsibilities:

• First responsibility was to architect NSX Software Defined Data Centers (SDDC) and help customers migrate workloads from NSX-V to NSX-T data centers.
• SPJ resource engineer to Confidential Inc. and involved in NSX-V to NSX-T migration projects (assessment, analysis, design, and deployment).
• Responsible for delivering client projects, involving Network design, VMware ESXi Hosts, vCenter and NSX-T across various infrastructures and use cases.
• Responsible for facilitating customers' migration of applications and services from legacy Data Center infrastructure to modern Datacenter setup.
• Conducted network discovery, troubleshooting and configuration of diverse VMware NSX-T use cases at customer sites.
• Enforce and optimize NSX data security in areas of distributed firewall policies & rules, micro-segmentation and security groups.
• Discuss and analyze reports/findings with customer engineering team for best practice in infrastructure design and deployments to meet their use case and project goals.
• Research and document training and deployment material for new VMware features to be used in production on behalf of customers.
• Employed firewalls and VPNs to safeguard network security and block unauthorized access.

Confidential, NEW YORK, NY

NETWORK/SECURITY ENGINEER

Responsibilities:

• Performed 24/7 system maintenance by handling security verifications of systems and processes according to SLA guidelines.
• Contributed to task list for maintaining network security across workstations, servers and peripherals.
• Directed vulnerability assessments or analysis of information security systems.
• Maintained documentation of security and disaster recovery policies and procedures
• Administration of Active Directory, Azure, SharePoint, Exchange, Office365, Endpoints, firewalls, load balance, email filter, backups, phone systems, mobile devices, and any other IT-related software.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

Confidential, NEW YORK, NY

SECURITY OPERATIONS CENTER ANALYST

Responsibilities:

• Provide 24/7/365 real-time monitoring of security tools, dashboards, and email alerts.
• Responsible for security monitoring of networks, web sites, applications, databases, servers, data centers and other infrastructures to protect them from cyber threats.
• Investigate, analyze, and process endpoint alerts using SIEM tools; FireEye HX, McAfee Antivirus, Splunk Enterprise Security (Splunk ES) and OSINT tools.
• Report security incidents using ServiceNow ticketing system for events that signal an incident and require Tier 2 Incident Response review.
• Perform triage on alerts by determining their criticality and scope of impact.
• Review and collect asset data; indicators of compromise, logs, configurations and running processes, on systems for further investigation and reporting.