SKILLS: Windows2008 R2, Windows 2008, Windows2003, Windows2000 Server Administration System Center Operations Manager SCOM2007 SCCM, Server Management Server SMS2003 , Altiris Deployment Server 6.9, Windows 7, Windows XP McAfee VirusScan Enterprise v8 Veritas NetBackup v5.1 Veritas Backup Exec v10 Remedy Action Request System, TripWire, ITIL v3 Foundation

EXPERIENCE:

Confidential

Senior Engineer

• Business Development/R D: Provide finished research, analysis and support to multiple intelligence projects including: international telecommunications, energy, infrastructure, transportation, narcotics trafficking, military logistics, and foreign government policies for Customer
• Technical writer
• Test and validation support for Customer's Wiki website

Confidential

Senior Engineer

• Responsible for research regarding emerging technology, standards development, and policies for a future Intelligence Community enterprise data repository and archive system
• Liaison to system architects, developers and outreach coordinator
• Co-author/editor for future system's Initial Capabilities Document ICD , Capabilities Development Document CDD , Architecture Description Document ADD , fifteen research White Papers, Acquisition Plan, and Source Selection Plan documents
• Content management for branch SharePoint site
• Coordinator for IT improvements in Test and Development Lab

Confidential

Senior Engineer

• Project management/lead engineer responsible for evaluating and testing all security updates deployed to customer's IT infrastructure 2500 Windows 2008, Windows 2003 and Windows 2000 servers via SMS2003
• Subject matter expert as server team lead engineer for apps and security testing and deployment via SMS2003 for development and test domains
• Represent/brief government customer interests as server team engineering lead technical rep to Agency's Server Patch Management Board
• Project management as one of three engineers assigned to engineer, test, deploy, and monitor customer's IT infrastructure health issues using SCOM2007 using established customer project framework procedures
• Lead software test and evaluation engineer on server engineering team
• Perform server release validation, integration, and verification testing
• Support baseline management, trade studies, requirements review and vetting, product evaluation, integration, and testing initiatives
• Perform quality assurance, quality control, deployment testing, and engineering support for new Agency server builds and COTS baselines
• Support COTS technical, design, engineering, and feasibility research
• Participate and brief Technical Exchange Meetings TEM and Engineering Review Boards ERB for engineering projects as subject matter expert
• Install, configure, and assess new COTS and customized software applications on Windows 2008/2003/2000 server release deliverables
• Build, configure, and setup Windows 2008/2003/2000 servers in customer's development network for test scenarios
• Write server build installation and engineering documentation
• Provide support to application engineers to correct software deliverables
• Windows 2008/2003/2000 server engineering and administration
• Computer Skills: Windows2008, Windows2003, and Windows2000 Server Administration Windows2003 and Windows2000 Active Directory Windows Network Infrastructure Windows XP System Center Operations Manager SCOM2007 Server Management Server SMS2003 Remedy Action Request System

Confidential

Systems Engineer

• Designed, configured, and implemented a daily and weekly enterprise-wide server backup strategy for 11 operational servers using Veritas NetBackup v5.1 at customer site
• Designed, configured, and implemented a daily, weekly and monthly enterprise-wide server backup strategy for 8 operational servers using Veritas Backup Exec v10 at two remote customer sites
• Responsible for the daily operation, maintenance, and execution of all scheduled backups for 19 servers at three customer locations
• Responsible for the daily operation and maintenance of tape archives, backup hardware, and the integrity and recovery of all system data for 19 servers. Maintained a 100 success rate in data recovery for the customer for 14 consecutive months.
• Designed, configured, and implemented a daily automated solution to deploy virus definitions to 100 workstations using McAfee VirusScan Enterprise v8 application
• Configure, setup, and install Windows2000 servers, Windows XP workstations, and printers for a classified network
• Configure, setup, and install all software applications on Windows2000 servers and Windows XP workstations for a classified network
• Built and deployed an eTrust audit server and backup schema for the Security Division at customer site
• Track, manage, procure, and apply Information Assurance Vulnerability Alerts, hotfixes, patches, service packs and updates on 11 operational servers per customer requirements
• Provide on-site technical expertise in support of site surveys and remote hardware deployments
• Manage 100 user accounts, software licenses, software deployments and hardware inventories at customer site
• Provide O M support for 19 local and remote Windows2000 servers
• Provide Help Desk support at Tier 1, 2 and 3 Levels for all hardware and software at customer site
• Write server O M manuals and software install instructions
• Compile daily, weekly, and monthly reports per management directives
• Computer Skills: Windows2000 Server Administration, Windows2000 Active Directory, Windows2000 Network Infrastructure, WindowsXP, McAfee VirusScan Enterprise v8, Veritas NetBackup v5.1, Veritas Backup Exec v10, eTrust

Confidential

Lead Systems Analyst

• Provide technical expertise to configure, setup, and install various Windows2000 servers and hosted software application, web, Lotus Notes, etc. for the CIA CWE development domain environment WDV
• Coordinate all technical issues regarding overall server deployment, workstation rebuilds, creation of user accounts, implementation of waivers, and software license management.
• Track and manage progress of server build projects through deployment review DRR and operational readiness review ORR control gates.
• Provide WDV domain Help Desk and Hotline support
• Complete resource access control requests in WDV domain
• Provide support to server O M staff in server builds and back-ups
• Identified and presented process, procedure, and work flow improvements to increase Helpdesk productivity by 30 percent
• Maintain and update critical server build manuals and documentation
• Recipient of BAE Exceptional Customer Service Award
• Computer Skills: Windows2000 Administration, Windows2000 Active Directory, Windows2000 Network Infrastructure, Remedy Action Request System, Certified CIA Systems Administrator

Confidential

GIS Systems Engineer

• Provided on-site technical and administrative support for all facets of the Solaris 8 UNIX and Windows 2000 Server operating systems for eight GIS map data and web server platforms on JWICS and SIPRNET
• Provided technical expertise to install, test, evaluate, troubleshoot and demonstrate customized utilities/applications, releases, upgrades, patches, and other deliverables developed for the customer's high-end ESRI GIS software suite for both beta and operational network environments. Software testing performed to both DoDISS JITF beta I and JITC beta II evaluations prior to operational deployment
• Managed and maintained the integrity, growth, and network availability of customer's terabyte-sized raster and vector Oracle/SDE map database for use by the Intelligence Community worldwide
• Maintained and updated the content and functionality of the JIVA-V website and integration with the JIVA Program enterprise website at DIA
• Provided timely technical and administrative support/feedback to government program manager and ESRI software developers regarding beta-release GIS software deliverables
• Participated in technical exchange meetings on the development and implementation of future deliverables for the JIVA-V program
• Supported Factory Acceptance, Site Acceptance, Discrepancy Report and Request For Change software testing scenarios
• Computer Skills: Windows2000 Server and Solaris 8 Administration, WindowsNT, Arc Internet Map Server, ArcView, ArcCatalog, ArcSDE, iPlanet and ApacheWeb Server, Oracle8i DBA Studio, HTML, Visio

System Administrator

Confidential

• Maintained and supported a classified on-site database for 300 end users
• Provided technical support to optimize system performance, correct deficiencies, and improve workflows
• Performed daily backups, data recovery, and error analysis
• Provided weekly and monthly production reports and summaries
• Worked with engineering staff to evaluate emerging technologies to upgrade system architecture and provide recommendations for software/hardware procurement
• Maintained an on-line library of technical support documents
• Computer Skills: Solaris6, Windows NT