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Systems Engineer Resume Profile

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Qualifications

  • Experienced working with customers to resolve technical IT and server issues
  • Experience in team environments providing support for Linux, and network systems
  • Worked with IT departments to design and implement IP Telephony systems

Experience

Systems Engineer

  • Provide technical support for HPC software on clustered environments
  • Work with developers to trouble shoot and resolve software fixes

Linux Technical Service Engineer

  • Troubleshoot and resolve critical Linux server issues
  • Provide support to other engineers for problem resolution
  • Test possible bugs for duplication and follow up on updates

Systems Engineer

  • Design Avaya IP Telephony systems for customer voice networks
  • Present new technologies including audio, video and Unified Communications to customers Provide technical assistance to customers for Avaya voice systems

Team Leader / LAN Administrator

  • Managed team of computer technicians. Responsibilities included scheduling of technicians, technical resource for team, and customer relations
  • Helped resolve LAN problems for the Orem campus, resulting in less down time and higher productivity for the employee's
  • Resolved Netware Server problems and helped with new code releases on all Netware servers. This improved testing results and software stability

Sales Engineer, Persystent Technology

  • Assigned to maintain relationships with high profile accounts, such as Yahoo and Fujitsu Consulting
  • Initiated new customer contacts, increasing awareness of Persystent's new management software
  • Preformed software installations, customer training and helped with the overall QA process
  • Provided wireless network design information and problem resolution
  • Identified and resolved customer problems quickly and served as a technical resource for the Team

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