System Engineer Resume
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Alexandria, VA
SUMMARY
- I am creative and passionate Information Technology professional I have been successfully helping different companies and government contractors.
- I was admitted and graduated by the competitive federal granted cyber security program and holding Associate degree of computer science from Confidential University.
- I am interested in an opportunity where I can help a company grow in Software development and infrastructure operation.
TECHNICAL SKILLS
- Python
- PowerShell
- SQL
- SharePoint
- CSS
- HTML5
- JavaScript
- TCP/IP
- Testing
- DOS
- Wireshark
- Office 365
- ADAzure
- Lansweeper
- Bomgar
- Workspace ONE
- Relational Databases
- Tableau
- R
- SQL Server
- BMC Remedy
- VM
- VDI
- VMware
- AirWatch
- BOX
- SCCM
- Agile
- Power BI
- SSIS
- SSRS
- Data Analytics
- GPO
- McAfee
PROFESSIONAL EXPERIENCE
System Engineer
Confidential
Responsibilities:
- Creating, decommissioning, and maintaining On - premises virtual machines and support end users.
- Supporting AirWatch Mobile Device, Application Management users and devices (Deploy, publish, configure, monitor, secure).
- Also work with team of engineers to plan and design MDM solutions.
- Administering AirWatch Workspace One console and work with vendors for updates.
- Troubleshooting and support of SharePoint Online, Teams, OneDrive for Business.
- Experience using T-SQL query writing stored procedures and views.
- Prepare and deploy software package using SCCM.
- Create and manage BOX drive account for internal and external users.
- Working on agile SCRUM environment, creating user stories, participating in sprint planning using Azure DevOps (ADO) and take on call rotation.
- Involved in migrating On-prem virtual machines to Azure cloud using Azure migrating tool.
- Manage, patch and update desktop pools.
- Supporting McAffe Endpoint Security.
System Administrator
Confidential, Alexandria VA
Responsibilities:
- Assist System Development Manager in developing queries, patches, and reports.
- Experience with BMC Remedy ticketing system.
- Administer and support Office 365 and MS Exchange policies
- Deployment and migration from Windows 7 to Windows 10.
- Deploy software’s for large user groups from SCCM and Configuration Management library.
- Managing and transferring data using Dell Avamar server.
- Executed test scripts to test for functionality and regression testing.
- Experience in Backup and Restore efforts for annual Disaster Recovery exercise.
- Effectively document and communicate change plans, incidents, and work orders.
System Administrator
Confidential, Alexandria VA
Responsibilities:
- Report daily and weekly performance and progress goals to the principal team lead.
- Identify problem areas, train team members and train new technicians.
- Perform advance technical support for on-campus and off-campus (remote) users in troubleshooting, repairing and setups computer, printer, and networks.
- Provide a high level of customer support to ensure SLA compliance and customer satisfaction.
- Support over 18000 users at Confidential government contract.
System Administrator
Confidential, Denver, COResponsibilities:
- Setup, configure and add all hardware.
- Maintenance and troubleshooting of Windows 7/8 and Mac.
- Back up data files of customer files.
- Assist with company hardware deployments and/or software rollouts and upgrades.
- Submission of various statements related to reporting and monitoring after compilation of data.
IT Specialist
ConfidentialResponsibilities:
- Installation of printers for employees and customers.
- Assembling desktop computers.
- Installations, of Software and Hardware.
- Effective communication skills and inter-personal skills.
- Install, test, maintain, and check workstations and related hardware and software.
- Troubleshooting the networks and printers.
Junior DBA
ConfidentialResponsibilities:
- Collecting data and preparing reports on Microsoft Access.
- Submission of various statements related to reporting and monitoring after compilation of data.
- Maintains records, files & other references materials and perform related clerical duties.
- Search files, documents and maintain library for information.
