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System Engineer Resume

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Alexandria, VA

SUMMARY

  • I am creative and passionate Information Technology professional I have been successfully helping different companies and government contractors.
  • I was admitted and graduated by the competitive federal granted cyber security program and holding Associate degree of computer science from Confidential University.
  • I am interested in an opportunity where I can help a company grow in Software development and infrastructure operation.

TECHNICAL SKILLS

  • Python
  • PowerShell
  • SQL
  • SharePoint
  • CSS
  • HTML5
  • JavaScript
  • TCP/IP
  • Testing
  • DOS
  • Wireshark
  • Office 365
  • ADAzure
  • Lansweeper
  • Bomgar
  • Workspace ONE
  • Relational Databases
  • Tableau
  • R
  • SQL Server
  • BMC Remedy
  • VM
  • VDI
  • VMware
  • AirWatch
  • BOX
  • SCCM
  • Agile
  • Power BI
  • SSIS
  • SSRS
  • Data Analytics
  • GPO
  • McAfee

PROFESSIONAL EXPERIENCE

System Engineer

Confidential

Responsibilities:

  • Creating, decommissioning, and maintaining On - premises virtual machines and support end users.
  • Supporting AirWatch Mobile Device, Application Management users and devices (Deploy, publish, configure, monitor, secure).
  • Also work with team of engineers to plan and design MDM solutions.
  • Administering AirWatch Workspace One console and work with vendors for updates.
  • Troubleshooting and support of SharePoint Online, Teams, OneDrive for Business.
  • Experience using T-SQL query writing stored procedures and views.
  • Prepare and deploy software package using SCCM.
  • Create and manage BOX drive account for internal and external users.
  • Working on agile SCRUM environment, creating user stories, participating in sprint planning using Azure DevOps (ADO) and take on call rotation.
  • Involved in migrating On-prem virtual machines to Azure cloud using Azure migrating tool.
  • Manage, patch and update desktop pools.
  • Supporting McAffe Endpoint Security.

System Administrator

Confidential, Alexandria VA

Responsibilities:

  • Assist System Development Manager in developing queries, patches, and reports.
  • Experience with BMC Remedy ticketing system.
  • Administer and support Office 365 and MS Exchange policies
  • Deployment and migration from Windows 7 to Windows 10.
  • Deploy software’s for large user groups from SCCM and Configuration Management library.
  • Managing and transferring data using Dell Avamar server.
  • Executed test scripts to test for functionality and regression testing.
  • Experience in Backup and Restore efforts for annual Disaster Recovery exercise.
  • Effectively document and communicate change plans, incidents, and work orders.

System Administrator

Confidential, Alexandria VA

Responsibilities:

  • Report daily and weekly performance and progress goals to the principal team lead.
  • Identify problem areas, train team members and train new technicians.
  • Perform advance technical support for on-campus and off-campus (remote) users in troubleshooting, repairing and setups computer, printer, and networks.
  • Provide a high level of customer support to ensure SLA compliance and customer satisfaction.
  • Support over 18000 users at Confidential government contract.

System Administrator

Confidential, Denver, CO

Responsibilities:

  • Setup, configure and add all hardware.
  • Maintenance and troubleshooting of Windows 7/8 and Mac.
  • Back up data files of customer files.
  • Assist with company hardware deployments and/or software rollouts and upgrades.
  • Submission of various statements related to reporting and monitoring after compilation of data.

IT Specialist

Confidential

Responsibilities:

  • Installation of printers for employees and customers.
  • Assembling desktop computers.
  • Installations, of Software and Hardware.
  • Effective communication skills and inter-personal skills.
  • Install, test, maintain, and check workstations and related hardware and software.
  • Troubleshooting the networks and printers.

Junior DBA

Confidential

Responsibilities:

  • Collecting data and preparing reports on Microsoft Access.
  • Submission of various statements related to reporting and monitoring after compilation of data.
  • Maintains records, files & other references materials and perform related clerical duties.
  • Search files, documents and maintain library for information.

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