Identity Access Management Analyst Resume Powder Springs, GA - Hire IT People

SUMMARY

Cybersecurity Professional with over 5 years’ experience with advanced proficiency in IT Security, Identity and Access Management (IAM), securing user accounts and privileged accounts, securing applications and servers.
Proven track record of managing day - to-day IAM tasks as well as helping drive design and implementation of various IAM requirements and processes.
Well-versed in overseeing user account provisioning, modification, and terminations across all systems while reviewing certification, assisting in architecture and design of IAM program, and ensuring adherence to policies and procedures.
Dexterous in utilizing multiple tools, including BeyondTrust Identity Manager, Oracle Identity Manager, CyberArk Identity and Access Management Suite, CA Privileged Access Management Suite, ServiceNow ITSM, Oracle 11i, Oracle Fusion, etc.
At Wholeteam, worked as a primary provisioner of over 40+ enterprise applications access.
Responsible for processing requests to add, change or revoke access rights and to make sure that only authorized users are granted the right to use a service within agreed SLAs; tracked through ServiceNow.
Served as an escalation point between the Identity and Access Management agent on the client's support team and the Identity and Access Management system owners.
Resolved all request tickets sent to the department queue on the ServiceNow ticketing system.
Tech-savvy individual with strong communication, analytical, and problem-solving skills and ability to interact with customers.
Expert in learning and mastering new skills, techniques, and technologies, while prioritizing and completing tasks within deadlines.
Experience using Microsoft Azure, O365, and GRC tools such as Fusion, ServiceNow, SAP GRC, RSA, LogicGate, and OneTrust is a plus

PROFESSIONAL EXPERIENCE

Confidential - Powder Springs, GA

Identity Access Management Analyst

Responsibilities:

Responsible for processing requests to add, change or revoke access rights and to make sure that only authorized users are granted the right to use a service within agreed SLAs, tracked through ServiceNow.
Managing the BeyondTrust Identity Management system, provisioning of applications into the identity and access management system and administration of access profiles.
Processes requests for access and the addition of new groups, systems, applications, or users in a timely manner.
Serve as an escalation point between the Identity and Access Management agent on the client's support team and the Identity and Access Management system owners.
Remove Users Certification Access from IAM IdentityIQ quarterly review.
Primary provisioner over 40+ enterprise applications access.
Hands-on experience configuring and administering CA Technologies Privileged Access Management Suite for Unix, Linux, and Windows servers.
Provisioning new contractor, staff, and team member accounts through Oracle 11i, Oracle Fusion, Identity federation (SMAL, OpenID), and Oracle Identity Manager.
Modifying rights, permissions of owners, groups, directories in Active Directory and AD and Lightweight Directory Services.
Domain and process administration, contribution and reviewing processes and SOX compliance for Quarterly Reviews for the AMO team.
Operation and Maintenance of CyberArk components: EPV, PVWA, PSM, PSMP, PTA, and AAM.
Support of identity and access management (IAM) system, monitoring operation of (joiner, mover, leaver), ensuring password policies, RBAC and ABAC, least privilege concepts.
Overseeing Maintenance and support of CyberArk daily from a tier 3 standpoint, troubleshooting Vault, CPM, PTA, PSM, and PVWA issues as required Resolution of tier 3 trouble tickets including password rotations, password malfunctions, account creations, account changes, scheduling.
Installation of CyberArk vault including multiple CPMs, PVWAs, and as built documentation Collaborate to define access control, user entitlements, and user access policy.

Confidential - ATLANTA, GA

Support Engineer

Responsibilities:

Utilized and created varies VM applications
Provided support for windows clients and servers
Perform system and application configuration and management
Provides analysis of problems while working toward solutions to technical issues
Varies IT related contracts from work market
Worked on merging ticketing systems
Provided customer service support of tickets assigned to the ServiceNow team
Worked with service now and remedy ticketing systems
Utilized service now as an IT service management
Build KB library, worked on incidents in service now
Installing and configuring systems and servers

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Identity Access Management Analyst Resume

Powder Springs, GA

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