Systems Analyst Resume Profile Waltham, Ma - Hire IT People

SUMMARY

I am a results-driven IT professional with proven experience in project management, server support, helpdesk and virtualization. Provide excellent customer relations and organizational skills with ability to lead when called on and always a team player. Skilled at articulating complex technical concepts to users and management of varying understanding, Possess the communication and collaboration skills needed to lead and work with diverse groups effectively.

TECHNICAL SKILLS

Platforms	Windows 95, 98, NT, 2000, XP, 7, 8, Server 2003 R2 , Server 2008 R2 ,32 bit and 64 bit, Exchange, Active Directory
Applications	Windows SharePoint Services, Microsoft Office Suite, 2003, 2007, 2010, Project, Visio, VMware, AutoCAD, Solid Edge, NX, Esprit, WebEx, SQL 2005, SQL 2008, , Dynamics GP, VMware, ESXI, Virtual PC, IPhones, Ready Nas, Heat, Hyland Onbase
Tools	Microsoft Management Console, Alloy Navigator, CRM, RC, VNC, RA

PROFESSIONAL EXPERIENCE

Confidential

System Analyst

Responsible for the East Coast Division, 17 locations and 300 employees, Onsite and remote support
PC imaging, Server and network equipment installations Compliance workflow, software audits
Computer leasing and license agreements, encryption and antivirus enforcement. ISP changes and phone upgrades
Implemented cost savings of 100k annually,

Confidential

PC / Network Technician

Onsite and remote Consulting for over 100 small businesses.
Installation and configuration of VM ware hosts and virtual machines ESXI servers 5.1
Internal IT support for the business
Sonic wall firewall setup, vpn set up
Sonic wall Anti-virus setup
Installed Wireless Routers and Switches, Patch cable building.
Intel Modular server edits, configuration of lun's and compute modules.
N-Central-9 usability
End user training Windows 7, XP, Terminal Server, Word, Excel, PowerPoint, Access.

Confidential

Helpdesk Support Specialist / System Administrator

Technical responsibility for 5 facilities hosting 200 employees across the Northeast.
Relocation of a 15 million dollar business, application and hardware Cimco DNC for a transition from Maine to Massachusetts.
Responsible for software and hardware training across 5 facilities, 200 employees, Word, Excel, Access, Outlook, Accounting software, GP, ETC
Manage corporates anti-virus solution to prevent virus and malware outbreaks.
Upgrades of servers, storage array, network appliances, thin clients, desktops, and laptops.
Troubleshooting and maintenance of multiple hardware platforms.
Set up and configured user accounts in AD, Exchange, as well as the corporate VPN solution.
Managed the corporates data recovery strategy using Backup Exec 2011.
Responsible for the installation, troubleshooting and update all corporate software.
Implemented electronic folder structure in SharePoint to reduce paper and ink cost approx 10k.
Maintaining and updating VOIP phone system.
Maintained KwikDNC programs for CNC machines in manufacturing shop and developed a backup laptop with all machine settings for use in case of a disaster.
Ordering of hardware equipment, pc, laptop, printer, ink supplies.
Managed upgrades and invoices of licenses with LMtools licensing.
Administer and technical lead of the corporates VMware4.1 virtual and Microsoft environment.

Confidential

Senior IT Specialist /System Engineer

Applied critical updates and patches on servers and clients to ensure a secure networked environment
Managed the corporates Anti-Virus solution
Managed corporates VPN solution
Installation and configuration expert in SQL 2005 and SQL 2008
Certified Dynamics GP 10 installation and configuration
Responsible for hardware recommendations, installations and setups for clients

Confidential

Support engineer

Delivery, installation and technical support of Stereo tactic machinery to hospitals across the North East.
Maintained all electronic components, deciphered blueprints and schematics.
Responsible for daily diagnostic testing on equipment.
Direct line of contact for hospital personnel on all technical issues and questions

Confidential

Apprentice Electrician

Residential and commercial electrical wiring
Blue prints and schematics

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Systems Analyst Resume Profile

Waltham, MA

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