SENIOR SYSTEMS ADMINISTRATOR Poised to contribute unique blend of technical, project management, and exemplary customer support skills, along with a commitment to excellence to your organization's value by ensuring that projects support strategic mission and objectives within scope, budget, and schedule SECURITY CLEARANCE

CONFIDENTIAL

PROFESSIONAL PROFILE

• Results-driven project management professional with over 18 years' experience providing solutions senior level systems administration for industry leaders in technology, healthcare, and military environments.
• Creative thinker and problem solver with demonstrated ability to remediate complex configuration issues.
• Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.
• CORE COMPETENCIES Windows server operating systems: Process change/improvement
• Server 2008 Technology integration
• Server 2008 R2 Migrations
• Server 2003 Account escalation procedures
• Server 2003 R2 Coaching/mentoring
• Windows back office products: Client/customer service and support
• SCCM server Global electronic messaging
• Exchange Server 2010 Migrations
• Exchange server 2007 Service delivery solutions
• Exchange server 2003 Disaster recovery planning
• SCOM server 2007 Websense internet security server
• Distributive file server Blackberry enterprise server 5 Virtualization platforms:
• Microsoft Hyper V
• VMware 4
• VMware 5

PROFESSIONAL EXPERIENCE

CONFIDENTIAL Administered the SCCM infrastructure for Regional Command South and their subordinate units throughout

southern and western Afghanistan. Deployed third party software applications for deployment through SCCM. Packaged and deployed a wide range of scripts and utilities to enterprise desktops. Responsible for assessing, testing and distributing Microsoft monthly patches to both workstations and servers. Created WIM and prepared Images for deployment to workstations over the wire. Maintained SCCM 2007 environment with over 50,000 systems at 15 different locations in the area of operations.

CONFIDENTIAL

Systems Admin Lead/Sr. Systems Administrator

• Manages the USACE local and wide area networks for the Army Corps of Engineers, and the services provided on the networks with a user base of around twelve hundred at locations throughout northern Afghanistan and ensures available, redundant, and secure server operations and application support for the task and supports the full system administration lifecycle including requirements analysis, design, integration, testing, and implementation both at Headquarters and at downrange locations.
• Manages and department consisting of twenty Systems Administrators located in Kabul and at ten regional offices throughout Northern Afghanistan on a daily basis. Responsible for all General Dynamics manpower related administration to include departmental manning requirements, scheduling, and movement tracking time recording and training compliance disciplinary issues and annual performance reviews.
• Serves as a mentor for less experienced System Administrators
• Planned and implemented the deployment of thirteen Websense web content monitoring servers throughout the Area of operations. The servers were used to block streaming media and other bandwidth heavy sites during working hours. This reduced bandwidth utilization by 30 .
• Significantly improved stability and redundancy of poorly implemented database and file server structure by redesigning the database and file server environments that used clustered servers to decrease customer downtime and integrated alert software into the plan so that the systems can be proactively monitored and the team can be alerted to any issues.

CONFIDENTIAL

Systems Administrator

Managed the classified and unclassified Local area networks, and the services provided on the networks with a user base of over six thousand on the forward operating base. Responsibilities also included network security, implementing server software and hardware upgrades monitoring network activity, enforcing licensing agreements, developing a storage management program, identification of security anomalies, maintaining a disaster recovery program using Net Backup software, configuration management.

CONFIDENTIAL

Project Team Lead/ Network Engineer III,

• CONFIDENTIAL Managed the Department of State unclassified local and wide area networks and the services provided on the networks with a user base of around over six thousand at the Embassy in Baghdad Iraq and two regional embassy offices throughout Iraq and ensures available, redundant, and secure server operations and application support for the task and supports the full system administration lifecycle including requirements analysis, design, integration, testing, and implementation.
• Managed nine Network and System Engineers as well as two Program Managers located in Baghdad and at regional offices throughout Iraq a daily basis Responsible for all General Northrop Grumman manpower related administration.
• Developed an Information Technology competency test for local Iraqi nationals who were chosen as candidates for IT service Technicians to evaluate their skill levels.
• Was chosen to head the IT Tiger team which assisted with VIP visits including the President of the United States, Vice President, and the Secretary of State.

Systems Administrator

CONFIDENTIAL

• Responsibilities also included network security, implementing server software and hardware upgrades, monitoring network activity, enforcing licensing agreements, developing a storage management program, identification of security anomalies, maintaining a disaster recovery program using Net Backup software, configuration management. Managed a user base of three thousand.
• Designed and implemented a software update strategy the included the use of a Windows Software Update Server in conjunction with a Symantec Antivirus Console Server which improved 3rd Infantry division's IAVA compliance from 40 to over 90 .
• Planned and implemented 4th Infantry Division Aviation Brigade's entire network infrastructure for both the secure and non-secure networks as part of the TOWA between the 3rd and 4th Infantry Divisions and developed a training program for enlisted technicians on all aspects of Windows 2003 Enterprise and Exchange server implementation, maintenance, and troubleshooting.

CONFIDENTIAL

Lead Network Administrator,

• Managed the classified and unclassified Local area networks, wide area networks, and services provided on the networks including network security, implementing router, and server software and hardware upgrades, VLAN implementation and maintenance, monitoring network activity
• Supervised a staff of nine which included Network, System Administrators as well as five security personnel. Handled all EMW related administrative issues including pay issues, training and travel compliance, and disciplinary problems.
• Planned and implemented the base phone system migration from PBX to Cisco Cal Manager VOIP.

Network Administrator/Desktop Support CONFIDENTIAL

Responsibilities included management of both classified and unclassified networks, maintaining current copies of router and switch configurations, VLAN implementation and maintenance, user account and exchange administration, Active Directory administration, maintaining up-to-date crypto keys in all SIPRNET segments, router, switch, server and computer maintenance repair and upgrading, Remote and on-site support for network media, desktop and peripheral issues.

CONFIDENTIAL Systems Administrator

• Managed the unclassified local area network, wide area network, and services provided on the network with a user base of five thousand on two different bases including network security, server hardware and software upgrades, VLAN maintenance, maintaining a disaster recovery program using Computer Associates backup software, configuration management.
• Part of a team of system administrators that was responsible for designing and planning of the Active Directory infrastructure for the Proving ground as well as the implementation procedures to be used for the migration from a Windows NT domain to a Windows 2000 domain.
• Planned and implemented the deployment of Xerox multifunction copiers throughout the Aberdeen Proving Ground and Edgewood area bases. This reduced the number of network devices by 30 .

CONFIDENTIAL

Systems Engineer

Managed all aspects of the Harford County Government local area network, and wide area network. Responsibilities included level 1 through 4 helpdesk support, Network troubleshooting, backup, storage, print, and e-mail administration, computer, peripheral, and server set-up, maintenance, and implementation, remote and on-site support for all desktop and peripheral related issues, and installing and tracking all department related equipment throughout the county. Managed a network of 3500 users in twenty different departments throughout Harford County.

CONFIDENTIAL

Senior Systems Administrator /Help Desk Supervisor

• Managed and directly supervised a total of ten personnel in the Systems administration, Desktop support and Help desk departments. Responsible for all manpower related administration to include departmental manning requirements, scheduling, and movement tracking, time recording and training compliance, disciplinary issues and annual performance reviews.
• Acted as direct point of contact for all departments on all system administration related projects.

CONFIDENTIAL

Leading Petty Officer/Systems Engineer

• Managed a department of five enlisted personnel and was responsible for all manpower related administration to include departmental manning requirements, scheduling, and movement tracking time recording and training compliance, disciplinary issues and annual performance evaluations.
• Managed and balanced an annual operating budget of over 1.8MM.
• Acted as the direct point of contact for the commanding officer on all IT related projects and issues.

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