Objective

• Efficient professional with 10.5+ years of experience and a proven knowledge of troubleshooting, server architecture, and remote systems access.
• Aiming to leverage my skills to successfully fill the VMware VDI Engineer role at your company.

PROFESSIONAL EXPERIENCE

Confidential, Miami, FL

VMware Vdi Engineer

Responsibilities:

• Configure, manage and maintain a VMware Confidential View Desktop Infrastructure (VDI) environment
• Deliver Microsoft operating systems(OS) and Maintain application patches to Vmware Confidential View platform managemnet server OS's
• Managing and maintaining over 200 ESXi5.x servers located in different clusters and physical locations across the globe
• Configurered and Managed HA/DRS and Vsphere vMotion.
• Configuring VMWARE infrastructure for new locations and coordinating with vendors to resolve Hardware related issues
• Performing Patch Management for Windows servers and configuring the servers as per customer requirements
• Troubleshooting users issues like connection errors, profile errors, view agent issues, blank screen errors, unavalable desktop errors, desktops missing.
• Migration of View environment from Vmware view 6.2 to Vmware View 7.1. Managing View Pod Federation
• Provides production support including on - call rotation Prioritization, distribution, and monitoring of incidents, service request, and changes
• Assist in facilitating datacenter activities such as system upgrades and hardware provisioning
• Perform monthly updates to the VMWare Virtual Desktop Infrastructure (VDI) non-persistent Master/Gold Image
• Administer and manage 8000 VDI's sprawl and its infrastructure
• Providing Hands and Feet Datacenter support to Network and Storage teams who work from remote locations to support this infrastructure
• Working on integrating SCOM with Service Now for Auto ticketing knowledge of PowerShell like cleaning missing VDI desktops, Pool information, network labelling etc

Confidential, Jacksonville, FL

Systems Engineer

Responsibilities:

• Managing and maintaining over 2000 ESXi servers located in different clusters and physical locations across the globe
• Built a secondary Datacenter for the existing VDI Environment Managed Vmotion,HA and DRS
• Creating and troubleshooting issues with virtualized applications used in the stores and by offshore developers
• Played a major role in migrating 600+ virtualized applications from Windows XP to Windows 8 & Windows 7 Environment
• Managing over 5000 Streamed desktops used in some Walgreens stores spread across the globe
• Configuring VMware vSphere servers and view environments for new stores.
• Troubleshooting and resolving the issues with virtual desktops, streamed desktops and virtualized applications
• Adapted quickly to challenges posed by thinapp and helped the team gain expertise in building virtualized applications by taking technical sessions
• Initially was a part of run team, but helped IBM get the new build project and was chosen to be a member of three member offshore build team
• Help assess system architecture and hardware limitations
• Provide systems administration support to cross-functional product development teams
• Install and configure View components
• Create and manage dedicated and floating desktop pools
• Deploy and manage linked-clone virtual desktops
• Configure and manage desktops that run in local mode
• Configuring and provisioning automated pools of desktops
• Design and implement Group Policy Solutions to meet security compliance for user level and computer level policies
• Provide support to Active Directory Replication Services, Active Directory Sites and Services, Active Directory integrated DNS, Sysvol Replication, DFRS
• Provisioning and de-provisioning of Domain Controllers
• Experience in PowerShell scripting to automate and manage day-to-day activities and creating reports
• Experience on Active Directory HealthCheck and diagnostic tools like ADRAP, ADST, dcdiag, repadmin, replmon, netdiag
• Troubleshooting issues related to Active Directory, DNS and DHCP server for VDI environments
• Performed regularly scheduled maintenance activities

Confidential, Clearweater, FL

Systems Admin

Responsibilities:

• Provided support to around 3600 Windows 2000/2003/2008 servers.
• Managing and maintaining over 500 ESXi5.x servers located in different clusters and physical locations across the globe
• Configurered and Managed HA/DRS
• Performed Vsphere vMotion
• Created Snapshots/Templates
• Installed ESXi 5.5 physical servers
• Escalation Support for Professional Business to Microsoft Pro Customers on Windows 2000, Windows 2003, Windows 2008, Windows XP and Windows 7 Operating Systems
• Active Directory Sites and Services Administration
• Troubleshooting AD Replication and Sysvol Replication issues
• Administering AD Integrated DNS
• Troubleshooting Active Directory Light weight Directory Services
• Group Policy Administration
• Distributed File System and DFSR
• Provided server support like hardware related issues, OS related issues like disk Space, server hang, application hang, cluster issues
• Managed the critical changes (RFCs)
• ILO/DERACC/IBM RSA to manage the servers
• Managed backup related issues like checking backup IP configuration, master server entries in static route and Telenting the master servers
• Managed Network Teaming on the servers
• Building the servers
• Configuring of VMware vSphere servers
• Creating and managing Clusters in vSphere Environment
• Configuring of VMware and vSphere servers and Adding LUN’s from SAN
• Troubleshooting issues related to vMotion, HA, DRS, storage and Network related issues regarding ESXi environment