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Security Analyst Network Resume Profile

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Sioux City, IA

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OBJECTIVE:

Security Analyst Network

Seeking a local summer internship position that will benefit from my proven technical skills and abilities

QUALIFICATIONS:

  • Meticulous attention to detail
  • Experience using AccessData Forensics Tool Kit suite
  • Internalized 20 years of PC related experience type 90 WPM
  • Proficient in assembling and troubleshooting all PC related hardware
  • Experience setting up and securing both wired and wireless networks SOHO
  • Experience with large-scale OS deployment using Norton Ghost and PXE Boot
  • Experience using Poison Ivy, sharK, and Dark Comet Malware Remote Administration Tools as well as Cain and Abel for PC reconnaissance and password exploitations
  • Experience using Kali Linux, Metasploit, Armitage, Wireshark, PS Tools, and various other Offensive Security tools to detect OS vulnerabilities, exploits, and accomplish User Privilege Escalations
  • Proficient with all Client versions of Windows Entry-level experience with MS Server 2008/2012, Active Directory, Group Policies, Linux, and OS Virtualization

Major Courses:

  • Linux
  • VMWare
  • Cyber Crime Projects
  • Network Firewalls and VPNs
  • CCNA Security
  • Offensive Security
  • Network Security
  • Java Programming
  • CCNA Switching and Wireless
  • Implementing Security Policies
  • Computer Forensics/Investigations
  • Digital Crime and Computer Law

EMPLOYMENT:

Confidential

Computer Technician

  • Perform Virus/Malware/Spyware removal
  • Provide custom built PC's for various budgets
  • Perform Operating System installations and password resets
  • Install and configure modems/wireless routers for home offices
  • Recommend Hardware upgrades Better RAM, Graphics Cards, Optical Drives, etc.
  • Serve as Information Technology Consultant for various IT Outsourcing companies

Confidential

IT Assistant

  • Perform software/hardware installations
  • Retrieve and deposit items from storage as needed
  • Re-image campus systems and troubleshoot isolated incidents
  • Install and configure new/existing devices in assigned class rooms
  • Assist students with technical questions and proper use of equipment

Confidential

IT Field Technician

  • Perform migrations from Windows XP to Windows 7
  • Re-image all-in-one systems for various medical centers
  • Perform site surveys and install Cat 5 cabling as necessary
  • Verify hardware/peripheral functionality and troubleshoot as necessary
  • Perform data transfers and verify user settings/application functionality

Contract jobs

Confidential

Student Center Associate

  • Attended front desk
  • Organized weight room
  • Retrieved items from storage as needed
  • Assisted management with campus events
  • Cleaned exercise machines and lobby tables

Confidential

Computer Technician

  • Ran service calls
  • Performed Virus/Malware/Spyware removal
  • Created service tickets in the system/Updated as needed
  • Recommended Hardware/Anti-Virus upgrades as seen fit
  • Performed Software/Hardware installations and Data transfers

Confidential

Easy Tech Associate

  • Performed Software/Hardware installations
  • Performed Virus/Malware/Spyware removal
  • Assisted with organization of floor merchandise
  • Assisted customers with location and recommendations of items

Confidential

Level Two Technical Support Representative

  • Assisted customers calling in with various PC related problems. i.e. No video, No power, No sound, Internet connectivity, Driver installation, Post codes, Stop codes, etc.
  • Provided suggestions, when solicited, to management and training department regarding desired knowledge, skills and abilities for potential new employees
  • Recommended upgrades where applicable Flash Drives, more RAM, Anti-Virus, etc.
  • Performed remote assistance while troubleshooting with customer PC's as necessary
  • Performed routine customer call-backs to ensure customer satisfaction and first call resolution

Confidential

Level Two Technical Support Representative

  • Served as Team Manager when needed
  • Monitored performance of, and provided assistance to, technical support service agents with incoming customer calls
  • Provided performance feedback and recommendations to technical support service agents as part of a continuous customer service improvement process
  • Reviewed the nature of repetitive customer service calls and provided exposure to tools above beyond those reviewed during initial orientation training
  • Served as a training liaison for various ongoing efforts including new technical issues, new solutions to current technical issues, etc.

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