Professional Title: IT SUPPORT SPECIALIST
Currently, thirty-two years of professional experience in Information Technology.

Imminent Career Goal:
The positions of interest include, but are not limited to the following: UNIX Administrator (HP), Database Administrator (Oracle), and Data Security Administrator (RACF). Looking to work in an environment that requires board experience, adaptability, and the use of my problem solving skills as an ITSystems Administrator.
I am confident I would be a great addition to your team.

PROFILE:
NetworkSystems Specialist:
2005 - 2012: years of service 7

• Provided quality technical support for both internal and external customers, troubleshooting complex system faults, and supervised or correct failures.(SQL)
• Used monitoring tools of CA Spectrum and MS SCOM
• I am an employee who is obsessed with uptime and high performance.
• Participated in the installation and operation of hardware, software and control elements of the network; and assisted with the systems programming, operations and maintenance staff connected to computing facilities on hardware and software interface matters.
• Enthusiastic creative problem solver. Great customer service skills good interpersonal skills.
• Reviewed and documented existing network hardware, software, protocol elements and procedures for possible improvement and recommended new or revised elements or procedures.
• Researched specific questions relative to network connectivity and reliability information from management, programming, operations, maintenance and systems programming personnel.
• Work with and can maintain Storage Tek Silos.
• Monitored system, reported incidents, as well as making sure all documented policies and procedures have been enforced regularly. (TSM, OUTLOOK).
• Experienced with SAN/Data Domain, SSL VPN, Cisco VPN, Juniper SSL and Radius.
• Experienced with HP Open view (NNM Operations).
• Extremely responsible for network site reliability.
• Fundamental understanding of network/application protocol operation Async, BiSync, SDLC, Frame Relay, and definition within the OSI model including IP, TCP, UDP, SNMP, ICMP, and SNA/SDLC.

Network Security Specialist:
2000 2004: years of service 4

• Developed security standards, procedures, and guidelines for multiple platforms in a diverse systems environment.
• Assisted management in developing new security policy and revising existing policy. Worked closely with and advised senior management in various areas of the IT organization on strategic initiatives, including remote access, internal application development and selection, as well as risk assessment and migrations.
• Designed and implemented enterprise network security including firewall systems, public name servers, reverse proxy web servers (apache), RSA ACE/Server, network load balancing, intrusion detection, web and email content security, antivirus, enterprise operating system patching, incident handling and countermeasures, network and security documentation, and internal security audits.
• Evaluated, recommended, and implemented new and emerging products and technologies. Interfaced with business units to define requirements and with vendors and resellers to select the components that would most securely and cost-effectively protect the firm’s information resources. Arranged demonstrations, evaluations, and obtained pricing information. Designed and implemented secure remote access architecture for 2,500 users.
• Installed, configured, and maintained Cisco switches/routers, DNS and DHCP services (UNIX, Win2k), reverse proxy web servers (Solaris).
• Planned and executed network infrastructure projects, including an upgrade from Check Point 4.1 SP6 to NG FP3 for a distributed enterprise.
• Researched and implemented anti-SPAM solution which prevents more than 15,000 junk e-mail messages per day from entering corporate network (this represents roughly 30% of total email traffic).

Software Test Specialist:
1999 1999: years of service 1
Worked in a test environment under the direction of a senior software engineer using TCP/IP, UNIX and Oracle.

Generated and automated scripts for web agent testing, from Windows and character based software.
Decoded Hexadecimal Memory Dumps.
Project management software development experience with the ability to participate in and facilitate IS process improvement.
I have the ability to get everyone on the same page effectively and quickly.
The ability to create and maintain standards for Quality Assurance.
Knowledge of RDBMS concepts, TPI, software development lifecycle, object-oriented technology and n-tier applications. I can identify test data requirements.
Process development includes the following: ability to write clear, concise processes and standards, through in reviewing documents and processes, with the ability to focus on objectives as well as scrutinize the details.
Data Security Administrator :
1989 1992: years of service 3

• Coordinated and controlled system security access for over 6500 users across five data centers using IBM software package RACF.
• Performed all IT security related activities of the Enterprise Information Security program, including accessing, planning, testing, reporting and recommending appropriate remediation measures.
• Created, modified, deleted, maintained, and monitored system access for Mainframe (RACF and ACF2).
• Contributed to ensuring that the confidentiality, integrity, and availability of MCI Telecommunication information were available at all times.
• Assisted in oversight and monitoring of IT security risk mitigation strategies; coordinated with other departments to help ensure Central IT, Market IT and business units are taking effective remediation steps.
• Experienced in PC maintenance and administration.

Designed, developed, tested, implemented and maintained structured programs using JCL, SYNCORT OS and EASYTRIEVE PLUS (flat files). Provided system documentation as well as system analysis.

Systems Equipment :
HP Open view (10) ,Network Sniffer(3) , Monitor Ware(3) ,Pest Patrol (3)

• Macintosh hardware and software (Snow Leopard) Lion/Mountain Lion(2), Active Directory User/Computer Account Administration(3),Microsoft SMS/SCCM(3) , Mobile Device support knowledge (Blackberry, iPhone, iPad, Android)(3) , (Sudo/RBAC)(2), Read Hat Linux system(3), Java 2 Enterprise Edition (J2EE)(2), SUN/UNIX/LINUX based deployment(2), Veritas products including Cluster Server, Volume Manager, File System(3) , Solaris 10 / Red Hat Enterprise Linux 5.6(2) , VMware / x86 blades(2) , MPxIO for Multipathing(1) , Solaris ZFS(1) , Oracle RAC(1) ,Installing/Maintaining Solaris Jumpstart and Kick start(1) , Updating OS patches using Satellite server(2) , Patch and Package administration(2) , Installation, configuration of NetBackup client(1) , System Fault Tolerance Design, Business continuity and Disaster recovery(1) , DTE, Equitrac, Workshare Compare, iFolder, PDF Creator, Acrobat, WinZip, Lotus Approach and Lotus Notes, Microsoft Office suite, Microsoft Outlook, Document Management Software, ISG Mainframe Security products (CA-Top Secret, TSS Admin Express, CA-Cleanup, CA-Compliance Manager, CA-TOMCAT, CA-LDAP, CA-Top Secret for DB2) , Solaris, Kerberos, SOCKS, VPN, BIND , Firewall security devices (PIX, Netscreen) , IP protocols including IP, TCP, UDP, FTP, DNS, ARP , networking (e.g. OSI layers + functions + devices), Java, Weblogic, VMware, Remedy, F-Secure/ Putty and/or Market Data real-time applications , KVM, ILO, VMware, Microsoft Terminal Service, SiteScope. SCOM, Solarwinds, Topaz, Nagios, HP Openview, DWDM, SONET, Metro Ethernet*** (MPLS Layer3), ISP, and optical fiber network, AC/DC/HVAC/Fire protection, tcl, perl, python, SiteScope, SCOM, Solarwinds, Topaz, Nagios , HP Openview, BMC Control-M scheduling Tool, Veritas net-Backup, Lotus Notes eMail System, Microsoft Suite, HP and DELL Enterprise, IBM BLADE Enterprise, UNIX SUN, HP BLADE Enterprise Servers, MS Word, MS Excel, MS Outlook, CheckSite, Best Authority, Time Trax, LegalKEY, Windows OS, Interwoven, Desksite, Mailsite, Deltaview , Tomcat, JBOSS, or WebLogic. SQL experience
  with Unix, Linux, or Windows .

CERTIFICATIONS:

Compu21 Flushing, NY 11354, HP-Unix Systems Administration; ORACLE DBA

EDUCATION:

University of the District of Confidential, Major: Computer Information Systems
Bachelor of Science Information Technology

I have the capability to perform the following tasks and duties:

• Analyzing system logs and identifying potential issues with computer systems.
• SQL Coding Skills for support level issues.
• Monitor Systems, Analyze alerts, Resolve Support tickets issues as they arise ,Code release ,
• Developing Scripts for Monitoring
• Introducing and integrating new technologies into existing data center environments.
• Performing routine audits of systems and software.
• Performing backups.
• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and dealing with often frustrated users.
• Responsibility for security.
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems.
• System performance tuning.
• Ensuring that the network infrastructure is up and running.