Senior Systems Administrator Resume Profile
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Summary
Data Center Operations Specialist / Technical Support Specialist / Systems Administration
IT Professional with diversified IT experiences certifications Excellent background in the areas of IT Management, Project Management, System Design, Installations, Maintenance, Repair Upgrades Sound Organizational, Communication, Analytical, Technical Writing People Skills Experience with Change Management Processes
TECHNICAL SKILLS
Windows Server 2003/2008 R2 | Microsoft Clustering | Windows XP/Vista/7 |
Microsoft Exchange | Active Directory | Cisco Routing Switching |
HP Proliant Servers | HP C Class Blades | HP StorageWorks NAS |
EMC DMX Symmetrix | EMC Software Suites | Symantec Endpoint Protection |
Symantec Web Gateway | Symantec Backup Exec | VMware vSphere |
Tivoli Storage Manager | Citrix XenApp | Hyper V |
SAN Storage | HP Insight Manager | HP Data Protector |
HP Device Manager | HP Thin Clients | Websense |
PROFESSIONAL SKILLS
Staff/Project Management | Operations Management | Inventory Management |
Training | Technical Writing | Leadership/Team Building |
Systems Design | Network Administration | Recruiting/Hiring |
Account Management | Contract Negotiations | Client/Vendor Relations |
Shipping Receiving | Technical Support | Scheduling Deadline Management |
Policy Procedure Development | Testing Troubleshooting | Systems Analysis Maintenance |
PROFESSIONAL EXPERIENCE
IT Contractor Confidential
- Providing Contract Services in the areas of IT Management, Project Management, Field Services, On-site and Remote Support for customers with Microsoft Windows based networks.
- Services include but are not limited to Windows Server 2003 2008 R2, Active Directory and all Administration Tools, Windows XP, Vista and Windows 7, Microsoft Exchange 2003, 2007 and 2010, Microsoft SQL Server 2005 2008, Symantec Backup Exec 12.5 and 2010, HP Data Protector, Citrix XenApp, Symantec End Point Protection and Trend Micro Anti virus, Physical and Virtual Server Systems.
- Day to day hardware and software break fix of all LAN based systems, documenting issues and resolutions
- Work escalation issues to completion with 3rd party vendors such as Microsoft, HP, and Symantec etc. etc
- Web filtering demos, evaluations and production installs
- IT Staff and Project Management
Senior Systems Administrator Confidential
- Provided services of systems design, implementation, installation and configuration, maintenance, troubleshooting and repairing of corporate IT network systems.
- Migration of NDS to Active Directory and File Print systems from NetWare Clusters to Microsoft Clusters
- Supported and maintained SAN environment of EMC Symmetrix 8830 and Symmetrix DMX4 950
- Deployed HP Proliant C Class Blade systems for Windows Servers and Citrix Farm
- Developed and implemented tiered data stores, utilizing DFS Namespace technology for data archiving
- Redesigned and stabilized main business IMAX and Entrendx Claims Processing Doc Flow System
- Implemented Tivoli/TSM Enterprise backup solution, which utilized HP ESL Tape Library Technology
- Provided occasional support on Cisco Switches and Routers
- Assisting Supervisory Role in overseeing Help Desk and Access Administration Teams
- Change Management Representative for bi weekly Change Management Meeting
- Technical writing of detailed documentation for procedures, projects and system changes
- Restructured departmental data shares permissions allowing business units to meet HIPAA SOX regulations
Field Services Consultant Confidential
- Confidential. Provided contract and consulting Information Technology services to a large and diverse clientele.
- Responsibilities included the coordination of on site systems installation, upgrade, maintenance and troubleshooting of Microsoft and NetWare server based systems
- Server certified on Compaq and HP hardware
- Provided occasional support on Bay Networks and Cisco LAN WAN Infrastructure