System Administration Resume Profile
DC
SUMMARY OF QUALIFICATIONS I am an Information Systems professional experienced in all aspects of the software system development life cycle, testing, and implementation. In addition to having hands on experience and responsibilities, I have provided technical leadership for projects in both the public and private sector. My career has afforded me the opportunity to acquire a wide range of skills that have proven to be invaluable assets. I have excellent leadership, project management, interpersonal, communication, organizational, technical writing, and problem solving skills. I am a self-starter who is flexible and able to assimilate knowledge very quickly and would be an asset to your team. A brief overview of my professional career follows: Senior Systems/Business Analyst Provided leadership and technical expertise to facilitate the overall success of major projects for the Financial Management Services and Department of Defense Technical Writer Creating technical bulletins, users guides, test, and migration plans Software Quality Assurance/Independent Verification Validation Analyst Provided SQA/IV V support in a multi-platform environment Software Systems Engineer Provided Systems Engineer/Analyst support in multi-platform environments Advisory Programmer - Systems Programmer/Analyst supporting mainframe systems and end-users Advisory Planner Created and decomposed clients requirements relative to the current development effort Mainframe Systems Analyst/Administrator Provided TCP/IP, FTP, and networked printer support in z/OS mainframe environment
PROFESSIONAL EXPERIENCE Confidential Staff Assistant Temporary Performs administrative functions to facilitate the processing of submitted applications and supporting documentation required to become a member of the District of Columbia Bar either via Examination or Motion. This includes the following: Administering the DC Bar Examination for examinees Validating and forwarding applications and supporting documentation to the National Conference Of Bar Examiners for a fitness and character background investigation. Maintaining and updating applicant's files to reflect current status up to and including swearing in. Confidential Field Representative Part Time Conducted personal/telephone interviews of selected respondents for the assigned survey. Transmitted daily interview results to ensure real-time accuracy of survey. Confidential Systems Analyst/Administrator Provided Mainframe System Administration for the Department of the Army Human Resource Command. Responsible for the installation and end-user support of TCP/IP, FTP, Levi Ray Shoup VTAM Printer Support System VPS , and VPS Monitor and Control Facility VMCF in a z/OS 1.9 TSO/E, ISPF, mainframe environment. Installed and maintained products software release and updates Implemented and supported all local and remote networked IP Addressed and VTAM printers Provided On-Call and end-user support as required Confidential Move Manager Provide sales support and manage all aspects of relocating domestic client's household goods from origin to destination. This included the following: Scheduled site surveys for the sales team Registered the client's household relocation on the Move Magic application and the UniGroup Van Line system to ensure that all required resources are available from origin to destination. Responsible for collecting all required contract payments associated with the relocation Conducted User Acceptance Testing UAT for the Move Magic application quarterly software updates. Confidential Senior Systems/QA Analyst Provided Software Quality Assurance SQA and Independent Verification Validation IV V in support of the Drug Enforcement Administration DEA mission critical applications. Documented processes and procedures required for a Capability Maturity Model Integration CMMI Level 3. Created Software Quality Assurance procedures and processes to support the DEA System Development Life Cycle SDLC Documented system requirements based on usability and JAD/RAD sessions Created test plans and test cases to verify and validate applications requirements Utilized the Rational Suite to support the DEA SDLC Conducted both automated and manual testing in multi-platform environments, for Web based, Windows, Mainframe, ORACLE, Visual Basis, and MS Access applications Provided UAT support during implementation Documented the test results and recommendations for problem resolution in a Test Analysis Report Participated in Peer Reviews and Test Readiness Reviews Provided on-going process improvements to satisfy CMMI Level 2/3 requirements Created and documented a Quality Management Orientation Guide for new hires Utilized VISIO to document process flow diagrams. Confidential Senior Systems/Business Analyst Technical project leader/analyst for the Y2K conversion, renovation, and certification of Financial Management Services FMS legacy COBOL payment applications. Technical project leader for up to eight programmer/analysts during life of the Y2K project Reverse engineered the requirements for FMS legacy payment applications to facilitate their conversion from a DOS platform into an automated Y2K compliant MVS ESA, OS390 environment Decomposed system requirements and created functional design documentation to support the new operating system environment utilizing MS WORD and VISIO Created test plans, test cases, and schedules to satisfy FMS Y2K certification and validation criterion Responded to various Statements Of Work and Task Orders for numerous follow-on projects supporting FMS payment applications Contractor liaison for a joint IBM/FMS pilot program for VisualAge Generator implementation Documented the pilot test results by creating an Environmental Assessment Report EAR and a PowerPoint presentation deliverables, The EAR contained specific recommendations to facilitate the migration from the existing Cross Systems Product DB2 environment to install and implement VisualAge Generator in a DB2 GUI development environment.
Confidential Systems Analyst - Provided System Analyst/Programming support for IBM's Business Recovery Services clientele in multiple Operating Systems environments OS/390, zOS, VMESA running on various hardware systems and configuration IBM 9672, IBM 9021,IBM 3274 . Installed system hardware/software in a hot-site environment to mirror client's production hardware/software environment to facilitate disaster recovery testing and/or implementation Critiqued and modified disaster recovery plans, test cases, and procedures to satisfy client's hot site requirements Provided systems programming and hardware/software technical support to ensure maximum utilization of client's assigned time. Confidential Software Systems Analyst - Provided Systems Analyst support for the Department of the Army Human Resource Command. Technical project leader for a major host migration and reconfiguration. This included the installation of all new hardware, CPU DASD Created the Migration Plan and Test Plans to facilitate and validate this major migration and reconfiguration project Successfully reconfigured and migrated entire existing IBM 3380 DASD to EMC's 4400s and 4800s DASD Successfully migrated approximately 5000 users from VM/PROFS to Microsoft MSMAIL Confidential Advisory Programmer - Installed and customized VM/CMS/ESA and MVS/ESA operating systems in support of IBM Southeast Region development locations in Atlanta, Austin, Bethesda, Dallas, and Raleigh. Provided Systems Programming support for over fifty VM and MVS mainframe operating systems in support of the afore mention development locations Technical project leader for the successful migration of 3000 new users into our existing systems services network. This included user specific data and supporting applications Created a New Users Guide to support our new users orientation and follow-on seminars Advisory Planner IBM development location GUIDE representative responsible for gathering and documenting user requirements for new applications and or enhancements. Decomposed system requirements into functional design documentation Technical project leader for the OS/2 LAN Solution PAC Service Offering Managed seven software and hardware developers assigned to this project Created and implemented project schedules, plans, and task assignments Designed and managed the test lab to support this effort. Senior Systems Center Representative - Identified new leading edge telecommunication products hardware and software as candidates for Early Support Programs ESPs through early involvement in the product development cycle. Technical project leader for the highly successful Extended Network Address ESP, for the IBM Subsystems, Virtual Telecommunication Access Method VTAM and the Network Control Program NCP Developed, implemented, and administered ESPs for the identified products in complex client environments Overall responsibility for managing the program and providing technical support to the ESP accounts Created Washington Systems Center technical bulletins and flashes to disseminate service related information to our clients and technical organizations to enhance product support. SOFTWARE MVS/XA/ESA, OS/390, z/OS, JES2, UNIX, SUN SOLARIS, VM/ESA/CMS, VPS, DRS, TCP/IP, TSO/ISPF, JCL, VISUAL AGE GENERATOR, VSAM, ASSEMBLER, REMEDY, REXX, COBOL, NCP, VTAM, RACF, ACF2, CICS, APPN, VMCENTER, ENDEVOR, TMON, MQseries, CONTROL M, MSMAIL, WINDOWS 7/XP, MS PROJECT, ACCESS, OFFICE, EXCEL, OUTLOOK, ORACLE, POWERPOINT, MS OFFICE PUBLISHER, VISIO, THE RATIONAL SUITE RATIONAL UNIFIED PROCESS, CLEARQUEST, CLEARCASE, TEST MANAGER, REQUIREMENT MANAGEMENT USE CASES, REQUISITE PRO, MOVE MAGIC