SUMMARY

• 12+ Years of proven work experience in Infrastructure design, implementation, migration services, managed services & Datacenter operations
• Design and Implementation of Windows & VMware infrastructure solutions
• Core strengths include Windows server administration, Active Directory Domain Services (ADDS), VMware (ESX/i), server hardware, Azure, AWS & O365 Administration.
• Strong analytical capabilities, Specialized in Server design, Networking concepts, Systems Security.
• On premise exchange to O365 migration & Administration.
• Implementing & managing BCP/DR solutions.
• Design & Implement Active Directory Upgrade, Group Policies as per the organization requirements.
• Solution Design & implementation on Azure platform (IaaS & PaaS)
• Implement & manage Infrastructure on AWS (IaaS & PaaS)
• Design & Implement solutions with AWS EC2, EBS, S3, ELB & Route53
• Hardware server management includes firmware & H/W upgrades on all modules.
• Strong knowledge and experience on implementing and support on cluster environment.
• Sound familiarity on RAID technologies.
• Implementing networking services like ADDS, ADFS, DHCP, DNS, DFS and NFS.
• Implementing raw file systems like Raid on Server class machines and Storage (SAN/NAS).
• Supporting production servers and development server’s local and remote locations.
• Planning & provisioning VMs as per requirements and managing with best performance by resource pool in ESXi environment.
• Configuring HA & DRS of host servers for failover and redundancy.
• Lead product support teams and implementing production/preproduction servers.
• A proven record of reliability, the ability to perform under time constraints and pressure.
• Storage management includes creating LUNs, VDisks, Zoning, Mapping to host servers etc..

PROFESSIONAL EXPERIENCE

Confidential

AWS Solution Consultant

Responsibilities:

• Solution design & implementation for Windows & VMware infrastructure
• IT DC Infrastructure planning and delivery along with the Operations and management supported by the Strategic Outsourcing partner Team carrying the day to day activities.
• Planning, coordinating & Implementing the infrastructure and consolidation projects
• Creating and turning high level architectural view into low level architectural view
• Active contribution for IT Infrastructure Annual Operating Plans and budgeting
• Design & implement solutions on AWS with Ec2, EBS, S3, ELB.
• Administer servers & Services hosted on AWS.
• Implemented O365 & Migrated 5000+ Users to O365 from On - prem Exchange.
• Upgraded Active Directory from 2008 to 2012 R2.
• Implemented ADFS for SSO with O365 and other cloud services.
• Setup and configured vCenter to manage vSphere ESXi hosts. This includes setting up the SQL database and the ODBC connection.
• Implemented VMware’s Update Manager to patch and maintain a uniform baseline for all VMware ESX hosts.
• Understand customer needs/requirements (via workshops, meetings etc) and translate these needs into a solution approach
• Storage planning & sizing for new requirements & implementation of file systems.
• Managing the capacity requirements for Storage and Backup, Retention, Periodic assessments, documenting the articrafts for audits

Confidential

Solution Consultant

Responsibilities:

• Lead an experienced team of 10 members technically.
• Manage and maintain 600+ infrastructure devices includes servers & storage devices
• Design and implementation new solutions as per Inter-IKEA systems requirement
• Upgraded Active Directory from Windows 2003 to 2008 in multiple sites
• Designed and implemented Exchange migration from Exchange 2003 to Office 365
• Implementation of Confidential Active directory, DHCP, DNS, WINS, Domain trust relationship, fault tolerance, file and print services, user and group management
• Built 100+ ESXi servers using VMware VSphere 4.1 and deployed Windows 2003, 2008 servers for Hotfix, UAT, DEV and Production environments.
• VMware Administration (ESX 3.5, 4.X, ESXi 5.X, Infrastructure) - Design and Implement VMware ESXi upgrade to ESX i 5.1 servers using VMware VSphere 5.10 and deployed Windows 2003, 2008, 2008 and 2012servers for UAT, DEV and Production environments.
• Performed P2V and V2V migration using VMware Converter.
• Implemented HA (High Availability) and DRS using VMware clustering.
• Create templates, clone, snap shots and support the VMware environment including activities such as provisioning, maintenance & troubleshooting.
• Administer, Troubleshoot servers & services hosted on AWS EC2, S3, ELB & Route53.
• Designed and implemented monitoring system for various probes with the respective monitoring parameters and thresholds
• Configured a WSUS server and performing Software updates on monthly basis
• Performing firmware updates on physical servers and storage devices on regular intervals
• Co-ordinating with internal Network, DB (SQL/ORACLE) and Sharepoint teams for services up-time
• Designed and configured backup by using Comvault Simpana backup software into tape library for multiple sites
• Documentation of complete infrastructure

Confidential

Senior Windows Infrastructure Engineer

Responsibilities:

• Lead the team across 2 divisions i.e. Infrastructure management team & monitoring team
• Managing 400+ various servers includes CRM, Payment Gateway, IPTV, DWH, Web, database, Clusters, Exchange and Infrastructure etc,.
• Designed & deployed Active Directory Group Policies, scripts.
• Analyze, configure and administer VMware ESXi’s Resource Pools, vSwitch, Distribution switch, Virtual Clusters, Alert Structures, Security Groups, Permissions, VM Templates, Virtual Network, vMotion, DRS, HA, Datastore, Datastore cluster & Consolidated Backup.
• Configured SCOM (System Centre Operations Manager) monitoring server for data centre monitoring
• Software updates and firmware updates on regular intervals
• Maintaining automated patch management systems for servers & clients
• Managed a Hyper-V environment and provided support for Virtual server running on Hyper-V
• Monitor & manage the replication between physical sites (DC & DR)
• Provided 24X7 on-call support for critical outages
• Co-ordination with application & hardware vendors for required services
• Installed & configured Virtual servers on OVM & Hyper - V

Confidential

Windows Server administrator

Responsibilities:

• Provide Tier 2 Windows technical support & Worked as Technical Lead for the Hotmail properties supported by TCS
• Provide support to front end and backend servers hosted at msn.com & Hotmail.com
• Provide support to DB (SQL Server), web server (Hotmail - Front End), exchange server
• Maintained typical SLAs which had proven record to my organization and individual
• Provided intensive support on Windows Live Storage over 30,000 hosts in production environment
• Provide 24X7 on-call support for critical alerts
• Hardware server management by various vendor management tools like iLO/DRAC
• Schedule maintenance of servers for software (Patching) & hardware (Firmware upgrade) on regular intervals
• Strong understanding on RAID technologies Vs data redundancy requirements

Confidential

Windows, VMware Server support Engineer

Responsibilities:

• Managing 300+ servers includes Application, Web server, database, Exchange and Infrastructure servers.
• Performed Active Directory design and deployment of Group Policies and scripts
• Configuring & Troubleshooting of Confidential Exchange server 2000 and 2003
• Setup & Administer RIS &
• Managing IIS 5.0, 6.0, 7.0, creation of Virtual Directories, sites and configuring SSL
• Worked on HP Open View Service Center for monitoring, incident & Change management
• Managing Business critical Application and Database servers in cluster environment
• Managing Citrix & Terminal Servers
• Managing Patch Management on windows based servers using WSUS 3.0
• Managing and Troubleshooting Antivirus Applications using Symantec and McAfee management console
• Managing the backup using Symantec backup exec 12d & NT backup

Confidential

Systems Engineer

Responsibilities:

• Windows & VMware Server Administration
• Create templates, clone, snap shots and support the VMware environment including activities such as provisioning, maintenance & troubleshooting.
• Deployed VMware ESX hosts, defined and Automated Company standards for configuration.
• Created and documented process for deploying Virtual machines on VMware
• Managing Domain Controllers, replication, Group policies & Trouble shooting issues
• Managing RDS & WDS services
• Deploy, Monitor & manage Virtual Machines
• IIS administration for the local site and external site
• Managing File & Print Services
• Maintaining and Updating of all servers with critical patches / hot fixes and with latest Antivirus definition files

Confidential

System Engineer

Responsibilities:

• Installation and Maintenance of Various applications like MS Office, and SQL etc.
• Installation and troubleshooting of Windows 2000, XP, & Windows server 2003 O/S
• Troubleshooting Hardware Problems
• Troubleshooting network problems
• Maintenance and monitoring of Leased lines, WAN Connectivity
• Installation, Maintenance and Troubleshooting of Various printers
• Responsible for Maintenance and operation of KATANA 5040/5055 High-end Image setter with online LD-M1060 Rapid film processor.