summary technical expertise characteristics career highlights professional interests summary

• characteristics
• VM Ware, ESX, XenServer and Hyper-V
• Windows XP to Windows 7/8 Migrations
• technical expertise
• Experienced Network Administrator with extensive customer and end user support in help desk and consultative environments. Specialties are Project Management, LAN/WAN Support, Help Desk, Switches/Routers Firewalls, VPN, Wireless Device and Application Support.
• TCP/IP, VOIP, SNMP. SMTP, DHCP, DNS
• MS Windows Server 2003/2008/2012
• MS Exchange 5.3/2007/2010
• Active Directory
• Server Applications
• MS Windows XP/Vista/2007/2008
• Expertise with diverse firewalls for small to enterprise networks including VPN's
• Wireless network management
• iPhone, iPad, Blackberry, Android, etc.
• Laptop/desktop/workstation support
• Network printing/scanning/faxing
• Focused on end-user customer care
• Friendly genuine personality
• Good listener, high degree of patience
• Works well in crises/calm under fire
• Peacemaker , diplomat
• Committed to integrity
• Life-long learner
• Leads by trust and example

career highlights

• Long track record of consulting for firms direct clients with consistently positive evaluations.
• 15 years of full-service LAN/WAN client/server support administration for networks varying from 30-user LANs to 5000-user Enterprises with server farms ranging from 2 to 200 , local to international.
• Designed and implemented a multi-level Help Desk with Call Center and onsite support for the second largest school district in Utah under budget and ahead of timelines.
• Served as Project Manager overseeing an enterprise consisting of 120 separate venue-specific networks with 15 to 20 Windows/Novell/UNIX servers and 30 to 300 workstations per venue for the 2002 Salt Lake Olympic Paralympic Games.
• 4 Found 4.3M savings with alternative deployment solutions centralization of enterprise management.
• 4 Accountable for IT security and operations at 28 venues.
• 4 Directly responsible for the configuration, testing, deployment and retrieval at 28 venues.
• Responsible for the redesign of a captive Help Desk program for a multi-national WAN/LAN.
• Proven track record of maintaining productivity for production networks.
• Comfortable in dynamic/rapid change environments with a track record of successful partnerships, alliances, and collaborations.
• Created a solution for an international company developing a cutting edge internet product by separating network functions, allowing one network to be for production 12 servers and building a second network specifically for R D 200 servers .

professional interests

• Emerging technologies
• Storage solutions
• Help desk platforms solutions
• Proponent of first-call resolution
• Technology planning organizational agility
• Mentoring of young technicians
• Productivity enhancement
• Building partnerships among teams

Striker Langston skills capabilities recent employment history skills capabilities

• Consultative operational support
• Technological strategic planning
• Project justification implementation
• IT budget development tracking
• Network discovery documentation
• Security analysis upgrades
• Windows 7 Conversion equipment relocation management

• Experience with multiple operating systems protocols
• Call center management
• Customer service training
• Help desk design architecture
• Remote onsite troubleshooting
• Software hardware upgrades
• Call center tracking and establishment of documentation/procedures
• Extensive hardware software experience printers, scanners, modems, Microsoft, Norton, firewalls, Routers, Switches etc.

recent employment history

System Administrator CONFIDENTAIL

Local Team Lead of an AD/WinTel support team. Windows Server administration for Windows 2003, 2008 R2 and 2012 R2. Supporting 1800 servers, 35000 users network printing to Xerox printers. Discovered network during transition to client. Maintained all Active Directory Services, to Support a WAN. Discovered, documented and maintained network diagrams and inventories.

Confidential Network Administrator, Remote Network Help Desk Tier 3 and 4th

Remote Network PC Support for Fresenius Medical Care. Supporting FMCs Clinics and Offices within the United States and its Territories. Provide Network end user support, trouble shooting of network equipment and all network connectivity. Including Security, Application support, Encryption and VPN for remote users. Migrate Workstation/Laptop OS from Windows XP to Windows 7.

Systems Administrator

Administrator for a Windows 2008 R2 network, supporting 170 servers, 160 users network printing to Xerox printers. Maintained Active Directory Services, to Support Microsoft Office 2010, Outlook 2010, SQL, SharePoint Exchange 2010, SCCM 2012, and IIS Services. Discovered, documented and maintained network diagrams and inventories. Migrate user workstations/Laptop OS from Windows XP to Windows 7. Configured and maintained HP Insight Services and iLO to maintain HP servers. Configured an existing Microsoft SCCM 2010 server for use as Help Desk and server support tool. Maintained and configured Citrix XEN servers to convert VMs to ESX VMware.

Network Administrator

Initial work included the discovery, redesign and complete documentation of network including printers, scanners, faxes, and wireless and user workstations. Configured the network to support secure local remote access and VPN. Installed firewall and secure wireless network, including switches and routers. Designed and implemented network security procedures. Installed and configured phone system. Ongoing responsibility to maintain and update network hardware as required. Monitor firewall performance and perform required updates. Ensure, document and maintain application compliance. Install and support of customized software platforms. Maintain and troubleshoot network, including all workstations. Provide ongoing staff training and monitoring of network security. Migrate user workstations/Laptop from Windows XP to Windows 7 and 8.

Cisco PIX, SonicWall Fort iGATE firewalls, Routers, Switches VPN's. Active Directory, Exchange, Windows, RAID, SAN Antivirus Solutions Kaspersky, FortiClient, Trend Micro, AVG, Avast, IOBit, BitDefender, Microsoft Security Essentials

Network Administrator

Responsible for wired/wireless network, server and user support, including discovery and documentation, for businesses ranging from small, single server shops to mid-size enterprises with up to 60 servers. Configured client networks for remote access and VPNs. Responsible for support of client remote servers/SANs. Tasks range from configurations to remote problem solving for different types of servers, workstations, laptops and printers. Migrate user workstations/Laptop from Windows XP to Windows 7 and 8.

Cisco, SonicWall, Next-Gen, Check Point 2100 series to 6100, platforms R65 , Netgear, Barracuda, Linksys, Cyberoam, Palo Alto Network, Enterasys firewalls, Routers, Switches VPNs. Active Directory, Exchange, Windows, RAID, SAN, Blackberry, PowerShell, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, Kaspersky, Trend Micro, AVG, Avast, etc.

Striker Langston extended employment history extended employment history

Confidential: Network Administrator Tallahassee, FL 1/04 - 3/09

• Maintained and upgraded a Windows network with multiple servers, including Exchange Data servers. Installed and configured a firewall. Configured network for remote access and justified the creation of a shared VPN. Created and maintained local DNS and DHCP servers. Maintained a critical document scanning process which was no longer supported by the application manufacturer . Implemented backup processes. Migrate user workstations/Laptop from Windows XP to Windows 7 and 8. Designed and instituted a disaster recovery plan. Enhanced office-wide security and tracking procedures. Managed website redesign project. Created cloud-based storage solution for corporate documents and forms.
• Bulldog, CISCO Pix, Fort iGATE, Linksys and Microsoft ISA firewalls, firewalls, Routers, Palo Alto Networks, Switches VPNs. Active Directory, Exchange, Windows, RAID, SAN, Blackberry, PowerShell, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, Kaspersky, FortiClient, Trend Micro, AVG, Avast, IOBit, BitDefender, etc.

Network Administrator

• Supported multiple clients and sales force in the Florida Panhandle. Installed and configured networking components to promote a paperless office environment with copiers, faxes, printer clusters and scanning, including SAN. Duties included server and PC configuration, LAN stabilization, the building testing of various VPNs, switch/router configurations, firewall design/configuration, and general network administration. Provided training for customers and sales teams.
• Cisco, SonicWall, Next-Gen, Check Point 2100 series to 6100 , Netgear, Barracuda, Linksys, Cyberoam, Enterasys, Microsoft ISA and other firewalls, Routers, Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, Trend Micro, Kaspersky , etc.

Network Administrator

• Assorted short term contracts as determined by client need. Duties included server configuration, LAN stabilization with Active Directory, building and testing various VPNs, reconfiguration of switches and routers, firewall design and configuration, and network administration, design, security, discovery and mapping.
• Cisco, SonicWall, Next-Gen, Check Point 2100 series to 6100 , Netgear, Microsoft ISA, Barracuda, Linksys, Cyberoam, Enterasys, BullDog, Network Shield and other firewalls, Routers, Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, Trend Micro, AVG, Avast, etc.

Confidential: Project Manager

Served as Venue Installation Coordinator Asset Deployment Duty Manager. Managed installation for Information Services IS Asset Deployment of all networks and associated equipment with the 2002 Winter Olympic Paralympic Games in the Integration Test Lab, Information Technology Center. Enterprise consisted of 120 separate venue-specific networks with 15 to 20 mixed UNIX/Novell/Windows server farms and 30 to 300 workstations per venue. Responsible for scheduling and control of all resources necessary for deployment and hand-over to Operations to support the Olympic Games without interruption. Assist in configuration of equipment, including firewalls and VPNs, upon deployment. Performed quality assurance assessments of venue projects. Part of the Central Help Desk team that supported all venues 24/7 during actual Games.

Cisco Pix firewall, Routers Switches. Active Directory, Exchange, Windows, RAID, SAN, Blackberry, Antivirus Solutions McAfee, Norton/Symantec.

Striker Langston Extended employment history extended employment history

Network Administrator

• Onsite Senior Network Administrator. Fully documented a completely unknown 40 server, 1000 user interstate WAN and its peripherals, including RAS, printers, routers, and dial-in. Configured the network to use remote access and VPN. Managed network and provided Help Desk associated support for all PCs. Established multiple SAN sites using ARCServe. Trained and mentored incoming administrator.
• Cisco Pix firewall, Routers Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, AVG, etc.

Network Administrator

• Onsite Backup Specialist. Discovered and documented existing backup solutions. Offered proposals to improve Backup Exec VERITAS on multiple platforms and trained personnel on its use. Network problem resolution.
• Cisco, Check Point, firewalls, Routers Switches. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe.

Network Administrator

• Team Leader. Duties included coordination of team personnel to cover needs in the tech support department. Responsibilities encompassed training of personnel on software usage, providing local Help Desk support for PCs, application troubleshooting, password synchronization, maintaining user privileges, establishing intra/internet access, organizing departmental storage, and insuring appropriate security level access to networked applications.
• Cisco, SonicWall, Next-Gen, Check Point, Netgear, Microsoft ISA, Barracuda, Linksys, Enterasys, Palo Alto Networks firewalls, Routers, Switches others. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, Kaspersky, Trend Micro, AVG, Avast, etc.

Network Administrator

• Managed network consisting of 160 R D, 6 production and 2 web servers. Assisted with management of 40 NYC-office R D, 6 NYC-office production and a number of internationally-based customer servers. Presentation of formal new technology presentations, proposals, spreadsheets, and departmental budgeting. Ultimate responsibility for functionality of production networks. Developed and maintained a two-tier Help Desk for customer support for local, national and international support. Duties included the hiring, training, and mentoring of Network Department personnel. Monitored licensing and network security. Responsible for department relocation and team training on new technology plans.
• Cisco, SonicWall, Barracuda, Enterasys firewalls, Routers, Switches others. Active Directory, Exchange, Windows, 3PAR, RAID, SAN, Blackberry, Antivirus Solutions McAfee, Norton/Symantec, Cheyenne ARCServe, Kaspersky, AVG, PC Tools, etc.