SUMMARY

• Subject matter expert in IBM Collaboration Lifecycle Management (CLM) Suite, Rational Team Concert (RTC), Rational Quality Manager (RQM), Rational Requirements Composer (RRC), versions 3.x to current
• Solid administration and development in Microsoft TFS
• ALM Administrator/Developer for a number of Commercial - Off-the-Shelf (COTS) Products
• Software Configuration Management (SCM) Tools Developer/Administrator for legacy IBM Rational Enterprise Suite; ClearQuest, RQM, ClearCase (UCM), Requisite Pro, and SoDA
• Database administrator and developer responsible for data modeling, database design, database accessibility, performance tuning, resolving capacity issues, data replication, and table maintenance
• Microsoft SQL Server database administrator for COTS backend databases and in-house applications
• CM Analyst responsible for development and maintenance of procedures, CM plans, CM library, facilitation of change control board (CCB), builds, record keeping, delivery and receipt of software and documents, and formal peer reviews
• Experienced in scripting and development, mostly in Visual Basic, Perl, and C/C++
• Reports development, Eclipse BIRT reporting, Business Objects Crystal Reports, IBM Rational SoDA, and MS Access

TECHNICAL SKILLS

Operating Systems: Windows 7.x/8.x/NT/2000/XP

Hardware Systems: IBM PC

IBM Applications: Team Concert, Requirements Composer/DOORS, Quality Manager, Jazz Team Server, ClearQuest, ClearCase, Requisite Pro, Rose, SoDA

Microsoft Applications: TFS, SharePoint

RDBMS: MS SQL Server 7/2000/2005/2008/2012 , SQL Anywhere, MS Access

Other Applications: Eclipse (Helios-Kepler), MS Visual Studio, AllFusion Erwin Data Modeler, Crystal Reports 8.5/Crystal Reports Enterprise 9, Borland Visual C++ Builder, MS Visio, Microsoft Office Professional

Languages: Visual Basic, JavaScript, Perl, C/C++, C#, Transaction SQL, SQL

PROFESSIONAL EXPERIENCE

Confidential

Rational Administrator

Responsibilities:

• Data migration from legacy IBM Rational Tools to modern IBM Rational CLM (ALM Tools), reverse engineering of each schema.
• Daily administration of IBM Rational CLM, including accounts, issuing licenses, version control, schema edits, workflow edits, and user support.
• Conducted one on one training for CLM users upon request and provided documentation on CLM usage.
• Maintained and developed over 50 ClearQuest schema revisions for three very systems
• Provided ClearCase support for over 150 users
• Reports development and scripting (Crystal Reports, BIRT)

Confidential, VA

TFS/SharePoint Administrator

Responsibilities:

• Administered three medium sized Microsoft TFS (ALM Tools) projects
• Support of daily Scrum meetings using Microsoft TFS, and tailoring Kanban Boards
• Maintenance of existing SharePoint project.
• Performed daily edits to fields and workflow of TFS WorkItem types, meeting all assigned deadlines.
• Implemented a metadata search scheme to aid users in finding their documentation in SharePoint.
• Successfully conducted a massive cleanup of inconsistent data in TFS.
• Moved both TFS and SharePoint to new host servers, with no disruption of work. This involved the transfer of terabytes of data from physical servers running out of disk space to virtualized servers.
• Performed TFS upgrade to latest versions according to plans developed using test machines.

Confidential, VA

RTC Tools Administrator

Responsibilities:

• Administered IBM Rational Jazz Platform (CLM) in support of the U.S. Department of Defense (DoD) Military Health System (MHS). Focused on the development of a Change Request form and workflow.
• Conducted a trade study of COTS products used for CMDB development. Evaluated products offered by CMPro, Remedy, Serena, and ServiceNow.
• Developed a small CMDB prototype in MS Access used to elicit requirements from the team.
• Created RTC BIRT Reports, Dashboard widgets, and public queries.
• Supported internal MS SharePoint Foundation (2010) site.
• Received training and earned certification in ITIL, RSA Intrusion Prevention Systems Suite, and Certified Ethical Hacking (CEH).

Confidential, VA

ALM Tools Administrator

Responsibilities:

• Administered IBM Rational Jazz Platform (CLM) in support of the U.S. Department of State.
• Implemented continuous training and oversight to development teams in RTC during pilot effort. This consisted of architecting and implementing a strategy for parallel development, resolving non-trivial merges, integrating a Visual Studio plugin to support C# development, training in usage of the Visual Studio plugin and the standard Eclipse client, automating and continuously integrating builds, supporting Agile development methods within project planning capabilities, and developing useful BIRT reports.
• Supported test group in writing Test Plans, Test Cases, and Test Scripts in RQM, automating test steps, viewing the Test Execution records, and linking Test Cases to specific requirements located in RRC.
• Conducted proof of concepts within Jazz for end to end engineering via Lifecycle projects. These proofs resulted in direct implementation and leveraging of OSLC links for end to end traceability.
• Converted project records and baselines from legacy tools into the newer IBM CLM Suite. Performed data migration from legacy tools to RRC, RQM, and RTC.
• Investigated and performed demonstrations for competing ALM products, including Microsoft TFS, TechExcel, and Altassian Jira.
• Performed ClearQuest and ClearCase (Base) administration and user support for over 300 users, primarily troubleshooting imports of baselines into ClearCase for upward of 50 applications.
• Participated in lessons learned presentation to U.S. Department of State client in the role of ALM engineer.

Confidential, VA

IBM Rational Tools Administrator

Responsibilities:

• Administered IBM Rational Tools in support of the National Science Foundation (NSF) IT Business Solutions and Services (ITBSS).
• Administered RQM, providing user support, troubleshooting of issues and defects, and completing data migrations from Excel to RQM for multiple users via IBM utilities.
• Standardized an RQM data migration process by writing and controlling configuration files and templates.
• Performed ClearQuest administration and user support. Implemented minor changes to an extensive schema in support of process improvement, specifically for an automated internal build and deploy process.
• Tested Rational installations on Windows 7.x 64 bit machines and documented all issues.

Confidential, VA

IBM Rational Tools Administrator

Responsibilities:

• Provided client site support for all IBM Rational Tools at the Nuclear Regulatory Commission (NRC) headquarters in Rockville, Maryland.
• Implemented multiple improvements to ClearQuest schema, function, and process work flow.
• Excelled in daily user support and training for over 300 end users.
• Facilitated technical meetings directly with the client and discussed technical options.
• Recommended various architectural options for ClearCase as part of process improvement, especially when implementing ClearCase Unified Change Management systems.
• Maintained operational documentation pertaining to Rational Tool Suite.
• Received formal training in the Jazz platform for RRC, RQM, and RTC.

Confidential, VA

SCM Tools Administrator

Responsibilities:

• Completed all database administration tasks on behalf of DoD MHS client for tools in MS SQL Server 2005/2008, including backup/recovery, database shrinking, database archiving, migration, and table indexing.
• Provided total administration of IBM Rational Team Unifying Suite, v7.0.1.
• Responsible for setup, installation, and administration of CM tools for sixty users.
• Created efficient architectures for ClearCase LT UCM Projects and Version Object Bases (VOBs).
• Integrated IBM tools suite (ClearQuest, ClearCase LT, Requisite Pro, and Test Manager), providing a means for traceability and cross-tool function. Provided output of traceability matrix through queries and formal reports.
• Developed, customized, and maintained seventeen record types in ClearQuest, including defect tracking.
• Provided user support, formal and informal training, and troubleshooting for IBM tools.
• Facilitated all reporting capabilities for IBM tools using Crystal Reports and IBM Rational SoDA.
• Developed and maintained in-house configuration management database in MS Access for tracking all user installations, tool training, and tool licensing; developed other in-house databases and Perl/Visual Basic scripts.
• Responsible for routine CM functions; created all CM procedures and modeled them in workflows using the CM tools.
• Performed builds on CM “clean” server, and delivered them to testing team and client on schedule.
• Created and maintained ClearQuest systems to house CM library and to track defects, lessons learned, action items, risks, change requests, software licenses, and exchange of configuration items with client.
• Facilitated and provided minutes of all weekly CCB meetings and participated in formal peer review process.
• Supported the US Department of Navy Mission Validation System (MVS) in its successful pursuit of CMMI Level III accreditation.
• Designed and implemented schema using CM tools by which risk management issues, lessons learned, process change requests, and action items, were tracked and integrated.
• Successfully performed large data migration in recovering all change requests, requirements, and code baselines associated with the MVS Tactical Tomahawk Simulation (TacSim), which simulated and validated Tomahawk missile missions.
• Reported metrics to management using Business Objects Crystal Reports.
• Supported Federal Bureau of Investigation
• Primary responsibilities included ClearQuest and ClearCase LT development and administration, Requisite Pro administration, ClearQuest/ClearCase LT multi-site synchronizations across two secured networks, data transfers to external databases, and file transfers from secured to secured or unclassified environments using a government approved trusted download process and procedure.
• Developed new record types in ClearQuest and drafted their respective procedures.
• Wrote numerous complex stored procedures for reports generated in Crystal Reports, and implemented Crystal Reports Enterprise version 9 for reporting via browser.
• Supported the US Department of Navy MVS’ development of TacSim.
• Developed graphical user interfaces in Rational ClearQuest, MS Access, Visual Basic, and Visual C++.
• Responsible for the configuration and integration of Rational Suite Enterprise, including ClearCase LT (UCM), ClearQuest, Rational Rose, SoDA, Rational Administrator projects, and maintenance of back-end Access, SQL Server, and SQL Anywhere databases.
• Responsible for oversight of the Rational Suite Enterprise, from installation to full implementation in numerous environments.