SUMMARY

• Masters in Computer Applications (MCA) with over 10 years of experience in overall Infrastructure administration which includes SCCM Administration, Software Application Packaging, Virtualization, Testing and Development.
• I have worked with multiple technologies demonstrating the ability to learn and adapt to different working environments. At present, working as a senior systems administrator for Confidential at California.
• Experience in Infrastructure design and implementation using SCCM and related tools.
• Subject Matter Expert in System Center Configuration Manager (SCCM), Application Packaging and Virtualization.
• Responsible for administering and specializing in Microsoft SCCM capabilities to ensure large enterprise network patch management, distribution and compliance functions are met for both classified and unclassified networks
• Upgrade SCCM Infrastructure of Latest Service pack and cumulative updates.
• Vulnerability management for different applications existing in current infrastructure.
• Participate in the development, testing and successful deployment of software to all applicable SCCM supported platforms deployed using SCCM and Windows Installer technologies
• In - depth understanding of SCCM and its core/role based functionalities
• Excellent knowledge in troubleshooting server side as well as client-side issues
• Able to handle test and release of applications and Patches using SCCM
• Knowledge of SCCM Client management
• Worked on SCCM Operating System imaging management and deployment. Experience using Microsoft tools (Windows Automated Installation Kit, Task Sequences of SCCM). Troubleshoot OS deployment to clients.
• Support a variety of workstation hardware models (desktops and laptops). Configure, install, and troubleshoot issues.
• Good experience with SCCM 2012, CB 1702
• Evaluated SQL Server concepts and queries as they relate to SCCM 2012.
• OS deployment, Package deployment, patch deployment and third party software deployment through SCCM
• Deploying configuration manager clients and manage client settings.
• Create SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise
• Infrastructure assessment and planning using Microsoft Assessment and planning (MAP) toolkit.
• Handling security and compliance for an organization.
• Infrastructure monitoring using SCOM 2012 and Solarwinds Orion.
• Create dashboards in Splunk.
• Troubleshoot windows client and server side issues.
• Configuring application and integrating it in Infrastructure.
• Knowledge of Active Directory.
• Automating activities using vbscripts.
• Asset and Inventory Management.
• Server backup and restore using Acronis.
• Experience working on Change Management, Request Management and Incident Management in Remedy.
• Acts as a configuration manager and document controller.
• Expertise in using packaging tools like WISE Package Studio 8.0, 7.0, 6.0, Flexera Install Shield Adminstudio 8.0, 8.5, 9.0, 10.0,11.0, Microsoft Orca, APP V 4.2, 4.5, 4.6, 5.0 VMware Thinapp 4.6
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules etc for use with MSI’s.
• Experience in using Windows Installer SDK development tool ORCA for editing and Validation purpose.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Managing virtual infrastructure using VMware.
• Development of web applications using asp.net and using IIS to host different web applications.
• Application testing using QC ALM.
• Managing team of resources.
• Participate in the bidding process for different clients. Work on the RFP received from clients.
• Resource estimation and project documentation.
• Good knowledge of SQL Server 2005, Crystal Reports and VSS.
• Possess excellent interpersonal, communication & organizational skills while interacting with the clients.
• Good at problem solving, client facing and self-starter.

TECHNICAL SKILLS

Operating systems: Windows server 2002, 2008, 2008 R2, 2012, XP, Vista, 7, 8, 8.1

Application Packaging: Admin Studio 2014, Wise Package Studio 5.6 and 7.0, ORCA 3.0

Deployment: SCCM 2007, SCCM 2012, SCM CB 1702

Virtualization: VMware, App-V 4.6, SWV, ThinAPP

Ticketing tools: BMC Remedy, HP OpenView, HPSM

Tools: /Utilities: VMware workstation 7, Microsoft Assessment & Planning Toolkit (MAP), MS SQL Server 2000, 2005, 2008, Application Compatibility Toolkit

Monitoring: Solarwinds Orion, SCOM, Splunk

Backup: Acronis, NetBackup

PROFESSIONAL EXPERIENCE

Confidential, Bakersfield, CA

Senior Systems Engineer

Responsibilities:

• Managing complete infrastructure using SCCM 2012, 1702 in cross forest domain
• Infrastructure migration from and 2008 R2
• Application creation, deployment, Testing for distribution of MSI packages
• Application deployment and troubleshooting
• Strong knowledge in Software Metering
• Create custom queries and reports.
• Strong knowledge in SCCM client deployment methods and procedures.
• Operating systems deployment using Task sequence.
• Strong knowledge in SCCM client troubleshooting
• Through knowledge in Software deployment and patch management procedures including server patching.
• Troubleshoot software and patches deployments.
• Site status monitoring and fixing any issues noticed in site status.
• Creating configuration Items and baselines for Infrastructure
• Security management and access management
• Performing Role based administration
• Application integration and configuration
• Microsoft patch deployment.
• Infrastructure monitoring using Solarwinds Orion and Splunk
• Creating dashboards in Solarwinds and Splunk.
• Create custom reports using SSRS
• Managing asset inventory
• License management using SCCM
• Creating and updating build templates
• Automating activities using scripting
• Server backup and restoration using Acronis.
• Using change and Incident management for operation.
• Commissioning of Physical & Virtual Servers
• De-commissioning of Physical & Virtual Servers
• Upgrade Physical Servers
• Management of Physical & Virtual servers
• Manage Active Directory
• Create and manage backup using legato, acronis.
• Group Policy management & deployment
• Knowledge sharing with team mates.
• Build servers using VMware templates
• Create AD object and customize system.
• Create and update OS Build images.
• Interact with end users, internal team to resolve issues

Confidential

EUC Test Analyst

Responsibilities:

• Performing a technical review of Applications to analyze the source and perform source remediation using Microsoft Application Compatibility Toolkit
• Troubleshoot Application deployment for failed applications in UAT
• Create UAT test cases for application testing in production environment
• Identify application defects and help team members to remediate during testing phase
• Contacting the Vendor when required to resolve installation issues, basic functionality and licensing issues with the software source.
• Interact with the client for effective delivery and coordinate with team members.
• User QC ALM for overall testing process.

Confidential

Senior Systems Engineer

Responsibilities:

• Application creation, deployment for distribution of MSI, APPV packages
• User Collection creation and Device Collection creation
• Build Windows 7 operating system image for different hardware make models.
• Deploy Windows 7 operating system using SCCM 2012.
• User state migration using USMT
• Task Sequence Import and Deployment
• Software Update Group creation and Software Upgrade Group Deployment
• SCCM Client Installation
• Create Boundary Group
• Defining the Primary User for a device
• Application Targeting Queries Role Import
• Deployment support for DEV and QA region
• SCCM Custom report creation.
• Creating Scripts as per the requirement.
• SCCM Environment Monitoring using SCOM
• Generate Daily Environment Status Report
• Provisioning of Distribution Point and State Migration Point
• Troubleshooting SCCM issues & Problems
• Implement the Change Based on the resolution & client requirement
• Cutting change tickets for DP build, Initial Application Syncup & Product Upgrade
• Maintaining SCCM Project Run book as when suggested by Product Owner
• Prepare Work Instructions for the solutions provided.

Confidential

Systems Engineer

Responsibilities:

• Prepare detailed requirement study of upgraded project.
• Identification of Desktop owners/Application owners in all 3 main locations
• Capture Network & Desktop topology, and hardware peripheral infrastructure details
• Document requirement details, network & desktop topology and hardware peripheral infrastructure details
• Discussion with the Application users/Application SMEs to understand how applications are used. Get App demo on few category of usage.
• Understand how hardware is interacting with the application
• Document the application and hardware peripheral details
• Assess UAT environment
• Complete Assessment document with recommendations on the methodology for making the Roadmap
• Identification of Server owners/ Server application owners
• Discussion with the Server Owner/Server application owner to understand the behavior and architecture of the App better
• Collect server hardware & software details and performance details using tools and/or manual methods
• Documentation of the Server infrastructure and Server Application details
• Prepare Server Requirement & Assessment Report
• Present the report and Sign off

Confidential

Consultant

Responsibilities:

• Install SCCM 2007 Central Site, Primary Site and Secondary Site
• Configure Boundaries
• Install and configure SCCM roles
• Troubleshooting server side as well as client side issues
• Used SCCM Client management Suit to manage all clients
• Operating system deployment.
• Configure OSD and create x86 and x64 images and test deployment
• Install and configure WSUS
• Create SQL queries and SQL based collections.
• Create SCCM Custom reports.
• Troubleshoot issues on client systems using SCCM remote control
• Troubleshoot SCCM agent installation issues
• System Center Configuration Manager 2007 for Asset inventory, Patch management and OS deployment
• Monitoring the health of SCCM server on daily basis
• Create collection, packages and programs and advertisements.
• Metering software usage.

Confidential

Consultant

Responsibilities:

• Receive application from the release management from the onsite team
• Coordinate with the release management for different tasks.
• Create discovery document in the form of Installation process as per the client requirements.
• Create windows installer packages MSI for the legacy applications provided
• Test applications on client build if application requires special hardware connectivity.
• Deploy applications on client test environment using SCCM.
• Train team of resources as per the client requirements and process.
• Follow change management process.

Confidential

Software Engineer

Responsibilities:

• Involved in all the phases of application packaging and deployment
• Receive applications from client and do the inward sanity for them
• Classify application on the basis of different criteria decided
• Analyzing legacy setups and repackaging them to create windows installer packages
• Create Upgrades and patches for different situation of the application.
• Create VBscript as per application requirement.
• Created package testing took using Visual Basic to automate the application packaging process.
• Configuration and document controller for the project.
• Involved in the audit process for the project
• Involved in different change management activities.
• Qualify assurance of applications
• Handle conflict management for the packages
• Using SMS deploy applications.