SUMMARY

• Confidential brings 10+ years of experience in System Administration, Desktop Engineering, and System Engineering.
• Confidential brings 3+ years of experience with Azure.
• He brings experience creating Azure Active Directory, connecting Active Directory PREM with Azure Active Directory and Azure Active Directory Sync Cloud Base.
• Within Active Directory he created security policies and created Active Directory Connect with Active Directory in the cloud.
• He brings extensive experience working with Windows and Linux operating systems, has worked extensively with BMS Remedy ticketing system, is a US Citizen, and brings experience with PowerShell and SQL backend administration and querying.
• Provided daily maintenance of all systems: Windows Servers (Windows 2000, 2003, 2008, and 2012), IBM Server hardware, IBM storage, Cisco switches and firewalls
• Push out software packages with SCCM and virus updates
• Resolve SCOM an Error Reports
• Perform hardening of network servers and systems, create and enforce network, security, application, and Active Directory security policies
• SQL Backend administration
• Microsoft Forefront Threat Management Gateway (TMG) 2010
• Supporting Domain networking services such as DNS, DDNS, DHCP, WINS, WPA2 and GPO’s
• Build and provide support of Microsoft Stack
• PC setup, re - image, hand load OS, application installation and software break/fix for PCs
• Create/modify existing task sequence for OS deployments to desktop/server hardware
• Interact with a network of cross-functional professionals to achieve maximum motivation and collaboration

TECHNICAL SKILLS

Operating Systems: Server 2000/2008/2012/ Windows 7 Pro/Windows 8/XP/Windows 2000/98/95/NT, MS Active Directory

Administrator Tools Systems Applications: /SMS, Remote 32, Tivoli, MDI, Exchange Server 2003, 2010, LANDESK. /BMC Remedy/Exchange 2010 Service Pac 3 Share point

User Applications: Word, Excel, Access, PowerPoint, Outlook, Internet Explorer, VISIO, System Center Configuration Manager 2012, System Center Operations Manager 2012, Symantec BackupExec, Symantec Endpoint Protection, McAfee AV, LAN/WAN.VMWARE, System Center

PROFESSIONAL EXPERIENCE

Confidential

Senior System Engineer

Responsibilities:

• Exchange 2013 migrate to Office365 an Administration
• Cleanup and Organize AD
• Hyper-V Administration
• Create VPN Servers with RSA
• Sort through IT budget and Services and made decisions what services are needed.
• Contracted out IT services to wire out server rooms.
• Speak with Vendors and Clients regarding IT Services
• Installed Spice Works Help Desk server and Administration
• Created Disaster Recovery Plan
• Image Surfaces, Laptops and Servers
• Azure Active Directory Administration
• SQL quires and Backups
• VMware administration
• Hire and manager IT employee’s

Confidential, Arlington

Senior System Engineer

Responsibilities:

• Created AD Connect with Active Directory in cloud
• Worked with Azure AD and AD PREM
• Active Directory Administration
• Edited and approved Group Polices
• Veeam Backups
• Exchange 2013 and Office 365 administration
• Spun up new servers and work stations, VMWare 6.0 administration
• Patched and administrated VMWare servers
• Powershell scripting along with VB scripting

Confidential, Garland, TX

Senior System Engineer

Responsibilities:

• Exchange 2013 and Office 365 administration
• Created AD Connect with Active Directory in cloud
• Worked with Azure AD and AD PREM
• Barracuda Firewall Administration
• Active Directory Administration
• Edited and approved Group Polices
• Exchange 2013 and Office 365 administration
• Spun up new servers and work stations, VMWare 6.0 administration
• Patch and administrate VMWare servers
• Powershell scripting along with VB scripting
• Vulnerability Scans and Remediation
• Troubleshoot and resolution of complex server, workstation, and application problems
• Supported Domain networking services such as DNS, DDNS, DHCP, WINS, and WPA2
• Troubleshoot and resolution of complex server, workstation, and application
• Competency and understanding of Cloud services and the complexity of the issues that arise in migration and deployment scenarios
• Served as contract liaison for projects and data calls initiatives
• Skillfully streamlined the completion of problem of BMC Remedy tickets, tasks and change requests without missing any SLA’s
• Incident management
• Escalated tier 1 and tier 2 also tier 3 tickets in BMC Remedy

Confidential, Irving, TX

Systems Engineer

Responsibilities:

• Patched and administrated VMWare servers
• Vulnerability Scans and Remediation
• Troubleshoot and resolution of complex server, workstation, and application problems
• Spun up new servers and work stations, VMWare 6.0 administration
• Supported Domain networking services such as DNS, DDNS, DHCP, WINS, and WPA2
• Powershell scripting along with VB scripting
• Responsible for planning, analyzing, developing, implementing, maintaining, and enhancing information systems
• Firewall Administration
• Exchange 2013 and Office 365 administration
• Azure Active Directory
• Security Center
• Active Directory Administration
• Edited and approved Group Polices

Confidential, Dallas, TX

I.T Project Manager, Systems Engineer

Responsibilities:

• Patched and administrated VMWare servers
• Pushed out software packages with SCCM and virus updates
• Actively administrated in Active Directory
• Managed Servers 2003, 2008r2, 2012r2
• Input and resolve tickets through BMC remedy ticket system
• Office 365 Implementation and administration
• Created AD Connect in VMWare
• Created Azure Active Driectory
• Connected AD PREM With AZURE AD
• Azure Active Directory Sync Cloud Base
• Cisco call Manager and Unity 8.5 upgrades rebuild and patch management.
• USC Network Plat form on VM 6.0 chassis with Linux OS
• Troubleshoot and resolution of complex server, workstation, and application problems
• Troubleshoot and resolved Barracuda load balancer
• Power shell scripting along with VB scripting
• Palo Alto Firewall administration
• Spun up new servers and work stations, VMWare 6.0 administration
• Supported Domain networking services such as DNS, DDNS, DHCP, WINS, and WPA2
• Dell and HP servers migrated to VM 6.0

Confidential, Plano, TX

Senior Information Systems Engineer

Responsibilities:

• Oversaw UC Services Lync 2013 and Polycom Video Solutions including IM/Presence, Federation, SIP Voice and Video, Audio, Video and Web Conferencing, Desktop Sharing, Document Sharing, and Workflow Management Cisco call Manager and Unity 7.1 Upgrades Rebuild and Patch Management USC Network Plat form on VM 6.0 chassis with Linux OS
• Designed, planned, and coordinated the implementation of Microsoft and other UC&C technologies (e.g., Lync, Skype for Business, Polycom and Acano videoconferencing systems) in support of defined requirements generated by business and growth demands
• Oversaw outsourced help and Tier I/II support desks; work on tickets at the Tier III/IV level; worked with vendors to diagnose and resolve issues; escalate key issues in a timely manner
• Pushed out software packages with SCCM and virus updates
• Installed and upgraded and migrated Windows 7,8,10 on about 3000 users across the USA
• Designed and implemented frameworks for monitoring tools
• Powershell scripting along with VB scripting
• Built and provided support ofMicrosoft Stack
• Created AZURE AD connecting With AD PREM
• Office 365 Implementation, along with ADFS. IDFIX tool

Confidential, Irving, TX

Onboarding Engineer

Responsibilities:

• Helped transform traditional deployment approach to an Automated Onboarding Service for customers larger than 150 seats
• Drove the technical execution and provide automation improvements to maintain customer and partner satisfaction during the deployment phase
• SCCM 2012 Administration
• Managed Exchange 2003, 2007, 2010, 2013
• Troubleshoot connectivity and migrations
• Competency and understanding of Cloud services and the complexity of the issues that arise in migration and deployment scenarios
• Managed and led a set of Office 365 customers and partners through the Onboarding Technical process

Confidential, Dallas, TX

Windows Systems Administrator

Responsibilities:

• LYNC Admin 2013 implementation and administration of all functionality
• Microsoft INTUNE administration roll out software patches and application deployment
• SCCM 2012 Administration
• Office 365 Administration creating and maintaining accounts sync with AZURE Active Directory and PREM Active Directory
• Exchange Admin creating, maintaining accounts and troubleshooting
• Patch management, setting up voicemail and forwarding mail
• Wrote Scripts for Images with VB Scripting tool
• Patched and administrated VMWare servers
• Spun up new servers and work stations
• Maintained Mail Express Server administrates and patches assign accounts and troubleshoot
• Administrated and troubleshoot Fortinet Firewalls
• Actively administrated in Active Directory
• Supported Domain networking services such as DNS, DDNS, DHCP, WINS, and WPA2
• Troubleshoot and resolution of complex server, workstation, and application problems
• Integrated security programs across enterprises; define security plans and policies; assess new system design methodologies to improve software quality; and institute measures to ensure awareness and compliance
• Powershell scripting along with VB scripting
• Evaluated and recommended the acquisition, implementation, and dissemination of IT security tools, procedures, and practices to protect information assets
• Served as contract liaison for projects and data calls initiatives
• VMware administration
• SQL Backend administration, shutdown and start-up databases, SQL queries as needed
• Setting up ODBC connections, patch management
• Exchange 2010 troubleshooting, creating setting up accounts setting permissions and administration
• Migrated to Office 365 and administrate
• Migration of PST's to enterprise vault