Assistant Sales Manager Resume
Houston, TX
SUMMARY
- A driven Certified Networking Professional looking to obtain a position that will allow for the use of industry certification and technical knowledge while providing an opportunity for professional and personal growth.
- Exceptional troubleshooting skills for networking issues, end user problems and network security.
- Over 15 years of customer support, sales and 2 years of IT System installation and support experience.
- Efficient in handling multiple project priorities, always ensuring a quality customer experience.
TECHNICAL SKILLS
Platforms: Windows, Linux, Mac OS X, iOS, Android
Software: Microsoft Office, Microsoft Azure, VirtualBox, VMWare, Hyper - V, Remedy ticketing system, and ACSR (Advanced Customer Support Representative)
Hardware: iPhone, iPads, iMacs, PC, Laptops, Tablets, printers, Printers, Scanners, Virtual Machines, Mobile Phones, Switches, Juniper Routers, Cisco Routers, Arris Routers, Netgear Routers, Linksys Routers, External drives.
Networking: LAN / WAN, VLANs, MAN, VPN, SOHO, TCP / IP, Routers & Switches, Firewalls, Active Directory, Domain Controllers
PROFESSIONAL EXPERIENCE
Confidential, Houston, TX
Preowned Internet Sales Consultant
Responsibilities:
- Processed incoming internet sales leads.
- Perfected an average monthly 35-45% Closing ratio as related to a 20% industry standard.
- Cold call prospective sales leads.
- Average daily calls of 25 to 30 leads per day.
- Input data and notes into E-lead sales tracking system.
- Appraised trade in vehicles based upon industry standards.
- Presented sales proposal worksheets to clients.
- Explained finance terms and closed all sales. Monthly sold 12-15 cars.
- Ranked highest salesman out of 20 salesman team.
- Worked as POC (Point of Contact) for supervisors to resolve escalated complex issues.
Confidential, Houston, TX
Assistant Sales manager
Responsibilities:
- Assisted the Sales Manager in hiring and training sales staff
- Supervised physical and mechanical reconditioning and marketing of incoming preowned vehicles
- Supervised staff in preparing vehicles identified for wholesale.
- Appraised vehicles for physical and mechanical defects
- Determined the value of vehicles using the latest appraisal technology
- Prepared sales proposals that determined the sales price, trade values and down payment required.
- Assessed credit worthiness using Equifax, Experian, and Transunion credit bureau information
- Captured pictures and input information in proprietary sales software to place preowned vehicles on the internet for sale
Confidential, Houston, TX
Technician/Installer
Responsibilities:
- Installed network infrastructure equipment-Switches, Routers, Servers, WAP and firewalls
- Installed and tested voice and data cable infrastructure for commercial clients. Supervised crews of 3 technicians
- Installed voice over IP (VoIP) phone systems
- Installed and refurbished point of sale equipment for retailers
- Worked with customers’ project managers to clarify scope and exceed requirements
- Conducted site surveys and data gathering for competitive bid proposals
