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Assistant Sales Manager Resume

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Houston, TX

SUMMARY

  • A driven Certified Networking Professional looking to obtain a position that will allow for the use of industry certification and technical knowledge while providing an opportunity for professional and personal growth.
  • Exceptional troubleshooting skills for networking issues, end user problems and network security.
  • Over 15 years of customer support, sales and 2 years of IT System installation and support experience.
  • Efficient in handling multiple project priorities, always ensuring a quality customer experience.

TECHNICAL SKILLS

Platforms: Windows, Linux, Mac OS X, iOS, Android

Software: Microsoft Office, Microsoft Azure, VirtualBox, VMWare, Hyper - V, Remedy ticketing system, and ACSR (Advanced Customer Support Representative)

Hardware: iPhone, iPads, iMacs, PC, Laptops, Tablets, printers, Printers, Scanners, Virtual Machines, Mobile Phones, Switches, Juniper Routers, Cisco Routers, Arris Routers, Netgear Routers, Linksys Routers, External drives.

Networking: LAN / WAN, VLANs, MAN, VPN, SOHO, TCP / IP, Routers & Switches, Firewalls, Active Directory, Domain Controllers

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Preowned Internet Sales Consultant

Responsibilities:

  • Processed incoming internet sales leads.
  • Perfected an average monthly 35-45% Closing ratio as related to a 20% industry standard.
  • Cold call prospective sales leads.
  • Average daily calls of 25 to 30 leads per day.
  • Input data and notes into E-lead sales tracking system.
  • Appraised trade in vehicles based upon industry standards.
  • Presented sales proposal worksheets to clients.
  • Explained finance terms and closed all sales. Monthly sold 12-15 cars.
  • Ranked highest salesman out of 20 salesman team.
  • Worked as POC (Point of Contact) for supervisors to resolve escalated complex issues.

Confidential, Houston, TX

Assistant Sales manager

Responsibilities:

  • Assisted the Sales Manager in hiring and training sales staff
  • Supervised physical and mechanical reconditioning and marketing of incoming preowned vehicles
  • Supervised staff in preparing vehicles identified for wholesale.
  • Appraised vehicles for physical and mechanical defects
  • Determined the value of vehicles using the latest appraisal technology
  • Prepared sales proposals that determined the sales price, trade values and down payment required.
  • Assessed credit worthiness using Equifax, Experian, and Transunion credit bureau information
  • Captured pictures and input information in proprietary sales software to place preowned vehicles on the internet for sale

Confidential, Houston, TX

Technician/Installer

Responsibilities:

  • Installed network infrastructure equipment-Switches, Routers, Servers, WAP and firewalls
  • Installed and tested voice and data cable infrastructure for commercial clients. Supervised crews of 3 technicians
  • Installed voice over IP (VoIP) phone systems
  • Installed and refurbished point of sale equipment for retailers
  • Worked with customers’ project managers to clarify scope and exceed requirements
  • Conducted site surveys and data gathering for competitive bid proposals

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