SUMMARY

• Insightful, results - drivenIT professional with strong client services background, excellence in departmental, strategic and project management and with a technical aptitude for the organization's systems, network infrastructure, hardware, software, telecommunications and end-user support, seeking a challenging opportunity in a technology driven organization.
• Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.

Areas of Expertise

• Network and Systems Security (SEP)
• Citrix XenApp 6.5, 7.5 / XenDesktop 5.6, 7.6
• Citrix XenServer 6.2, Storefront 2.6
• MS Hyper - V, VMware, Win R2
• SCCM 2012, App-V, Active Directory
• Policy Planning / Implementation
• Virtualization & Cloud Technologies
• Data Integrity / Disaster Recovery
• Risk Assessment / Impact Analysis
• Technical Specifications Development
• Team and Project Leadership
• Network and Systems Security

TECHNICAL SKILLS

Platforms: Windows 7/8/8.1/10, Windows Server R2, UNIX (Solaris, HP-UX), Linux (Red Hat, Ubuntu), Mac OS, Android, iOS

Networking: LAN / WAN Administration, VPN, TCP/IP, Novell, SMS/SQL, 100BaseT Ethernet, SecureID, Cisco Routers & Switches, Juniper Switches, VoIP

Languages: HTML/HTML 5, Java, JavaScript

Tools: MS PowerShell, N-Able, Citrix Xenapp 6.5, 7.5 / XenDesktop 5.6, 7.6, Storefront 2.6, Citrix Provision Services 7.6,SCCM,Symantec Endpoint Protection, Active Directory, Command Workstation, VMware, MS Hyper-V, Microsoft Office Suite, Access, MS Project

PROFESSIONAL EXPERIENCE

Confidential

Principal Consultant

Responsibilities:

• Deployment of on-demand virtual desktops and applications.
• Creation of multiple delivery groups for corresponding departments within organizations.
• Implementation of Storefront 2.6 for remote and local clients to obtain their applications / desktops
• Lead the implementation, management, and troubleshooting of critical virtualized infrastructure in public, private, and hybrid cloud environments.
• Maintaining system health for Win servers.
• Installation, configuration and administration of multiple XenApp farms.
• XenApp data store management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Web Interface, publishing/disabling applications.
• Installation and configuration of Citrix Provisioning Server sites, vDisks and stores.
• Streamed services for servers and desktops on bare metal and physical target devices.
• Built provisioned image for users connecting in through web interface.
• PVS Versioning and Microsoft DFS-R implementation for easy management and resilience.
• Setup vLAN’s for guests’ VM’s. Backend storage planning and configuration.
• High availability, capacity planning, disaster recovery planning. Installation and configuration of hosts and guests on type-I and type-II hypervisors.
• Performed advanced troubleshooting of physical/virtual hardware (VMware ESX/ ESXi, vCloud Director) and coordinating with other teams to maintain 99.99% uptime.
• Worked with clients, right from requirements gathering to go-live, tailoring the product to customer’s needs by decrease physical workstation’s to VM’s with Citrix Xendesktop.
• Implementation and configuration of Active Directory forests and domains.
• Domain controller management, Microsoft group policy design and management.
• Support for Microsoft DNS, DHCP, WINS.
• Installed and Configured Information product suite at the client site
• Performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements
• Evaluates and integrates new operating system versions, drivers and hardware.
• Provides technical expertise for system transitions, migrations and consolidations, tests software updates and patches
• Installation of Citrix XenApp 5.6, 6.5 & Citrix Client Tools along with configuration of Citrix server policies, Load Management and Printers in the Citrix environment.
• Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 5.6 / 6.5
• Providing Comprehensive documentation for system builds.
• Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
• Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions

Confidential

IT Specialist

Responsibilities:

• Streamed services for servers and desktops on bare metal and physical target devices.
• Built provisioned image for users connecting in through web interface.
• PVS Versioning and Microsoft DFS-R implementation for easy management and resilience.
• Lead the implementation, management, and troubleshooting of critical virtualized infrastructure in public, private, and hybrid cloud environments.
• Implementation and configuration of Active Directory forests and domains.
• Domain controller management, Microsoft group policy design and management.
• Deployment of on-demand virtual desktops and applications.
• Creation of multiple delivery groups for corresponding departments within organizations .
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Leading, administering, delivering, and supporting information technology (IT) systems and services.
• Installation, configuration and administration of multiple XenApp farms.
• XenApp datastore management.
• Utilization of XenApp and XenDesktop machine and user polices; including printer policy.
• Citrix Receiver client management and configuration for Windows and mobile devices.
• Citrix Web Interface, publishing/disabling applications.
• Designing, installing, configuring, testing, and maintaining network services.
• Installing, maintaining, configuring, troubleshooting, and upgrading hardware and software for systems and procuring new hardware and software.
• Gathering and analyzing requirements for application of IT security techniques and maintaining the security of IT systems.
• Developing, documenting, and maintaining system security plans, policies, and procedures.
• Provide consultation and guidance to CPE management and VA executive management on policy and planning relating to systems engineering performance testing and analysis.
• ·Provide subject matter expertise in support of system change management activities and in the planning stages of major new application or system releases.
• Worked closely with project managers to evaluate event risk and ensure successful project implementation.
• Assumed accountability for hardware administration across multiple vendor platforms, through remote management access and CLI utilities.
• Coordinated problem solving of risk issues across organizational lines.
• Created “How to Documentation” for VBA SharePoint site.
• Create and maintain Citrix XenCenter5.6 / 6.0 with Virtualization for VBA. Implement the Big Fix product suite for vulnerability assessment and remediation.
• Leading, administering, delivering, and supporting information technology (IT) systems and services.
• Designing, installing, configuring, testing, and maintaining network services.
• Developing, documenting, and maintaining system security plans, policies, and procedures.
• Setup vLAN’s for guests’ VM’s. Backend storage planning and configuration.
• High availability, capacity planning, disaster recovery planning. Installation and configuration of hosts and guests on type-I and type-II hypervisors.
• Installation Hyper-V on 2008 R2 Server. Created VM test environment for Developers.
• 3rd Level IT support for various VBA organizations while analyzing emerging technologies for enterprise.
• Experience with (Patching tools): LANDesk, and SCCM.
• Provided day-to-day Sys Admin support of Government VBA servers, network infrastructure, and user desktop and laptop systems. Oversee weekly backup tape replacement.
• Server Patch install and updates administered by the SCCM Team.

Confidential

Citrix/ IT Security Administrator

Responsibilities:

• Setup and Maintain VMWare Servers. Oversee the design layout for VMWare servers for special projects.
• Extensive experience in installation & demonstration of Windows 2003, Active Directory Design & Architecture, File/Print/Database Servers.
• Define global information security and risk solutions, build information security management systems (ISMS) and deliver client specific security frameworks.
• Manage relationships with the customer’s engineering, audit, sourcing and management teams Maximize profitability with support that limits client down time.
• Installing configuring and maintaining MS Terminal Services, remote installation and trouble shooting using MS Remote Desktop Protocol (RDP), and DameWare.
• Create Policy and Procedures for Management Change Request. Update and maintain Server Documentations.
• Provide performance testing and analysis throughout the various phases of the software and system development lifecycle including analysis, design, development, and testing.
• Apply quality assurance and quality control principles and methodologies to the creation of testing methods, policies, and standards for enterprise-level testing.
• Provide subject matter expertise in support of system change management activities and in the planning stages of major new application or system releases.
• Oversee weekly staff meetings. Manage: Remedy (stars) Ticket System for all escalated PIR's for IT Services.
• Extensive experience in installation & administration of Citrix PS 4.0, Windows 2003, Active Directory Design & Architecture, File/Print/SQL 2000 / Oracle10.

Confidential

System Engineer

Responsibilities:

• Administered Windows 2000/2003, Exchange2000/2003, RAS, Citrix 1.8,3.0, and 4.0.SQL2000, and PervasiveSQL
• Designed, configured and installed Citrix Servers.
• Responsible for complete support, installation, maintenance and training for all network and system components and remotely build Win2K3 OS and Citrix PS 4.5 servers.
• Extensive experience in installation & administration of Citrix PS 4.0/ 4.5, Windows 2003, Active Directory Design & Architecture, File/Print/SQL 2000 Database Servers.
• Successfully completed 4 Major Projects for Asia and Europe external user who access TI mainframe.
• Enabled remote users to access corporate LAN/Wan with VPN and Gateway connectivity.

Confidential

Citrix / Network Engineer

Responsibilities:

• Managed all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Windows /Citrix based system.
• Responsible for complete support, installation, maintenance and training for all network and system components.
• Developed training and overseen plans for 200-user network.
• Lead effort to migrate Exchange 5.5 to 2003 Servers. Included development and implementation of a plan to provide remote access to e-mail and database servers via Windows RAS.
• Administered Windows 2000/2003, Exchange2000/2003, RAS, Citrix 1.8, 3.0, and 4.0.SQL2000, and Pervasive SQL. Designed, configured and installed Citrix Servers.
• Administered over 200 Windows 2000 servers located in a Data Center via Terminal Services, Dameware, RDP, and VNC Remotely.
• Used IIS to administer ftp sites and web pages. Created design Portal Pages for Citrix Remotely Connections.
• Troubleshot and fixed problems with Exchange 2000 & 2003, Citrix 1.8, Citrix XP and Microsoft SQL 2000 and Pervasive SQL.
• Troubleshot network issues to pinpoint problems with communication to and from Windows 2000, 2003 servers in a Active Directory including DNS & Wins.
• Support and configured Terminal Server
• Provided technical and cost considerations for proposals to satisfy customers.
• Sourced vendors and provided remote technical support on workstations and network hardware and software. Designed backup scripts and login scripts per company setup.
• Configured and tested all necessary network platforms under extreme time constraints resulting in successful customer acceptance of required test bed network.
• Implemented, upgraded, repaired and supported networks from 10 to 500 users for Land Title Companies National and International.
• Ensured customer dedicated account systems are running at peak performance, including prompt troubleshooting and resolution of issues, and proactively analyzed systems to prevent downtimes.
• 3rd level support for technical issues, when escalated from Helpdesk.