TECHNICAL SKILLS

Software: Solarwinds NPM 10.5 and SAM 6.0, Smarts, Netcool, HP OpenView, Cisco Prime, Cisco - Works, Netscout, Wireshark, HPNA.

Hardware: Cisco Routers/Switches(6500/7200), Cisco IOS and CATOS, Cisco Nexus Switches 9K/7K/5K/2K, Cisco ASR 1004, Cisco ASA 55XX series, Cisco WLC/Access Points, F5/Citrix Load-Balancers, Alcatel Switches, Lucent Switches, Adtran Dslams, Adtran Multiplexers, Fujitsu Optical Transport Multiplexers, Cisco Optical Network Systems(ONS, RiverBed Expand Accelerators, Network Test Equipment.

Networking: TCP/IP, VPN, LAN/WAN, OSPF, EIGRP, BGP, MPLS, TACACS, ATM, SONET, Frame Relay, VPC, VDC, Cisco ACI, OTV, FabricPath, DMVPN, VXLAN, Multicast

PROFESSIONAL EXPERIENCE

Confidential, Richardson TX

Network Engineer

Responsibilities:

• Experience with Cisco Nexus 9K, 7K,5K, 2K(Fex), NXOS/IOS/CATOS, ASR/ISR Routers, DMVPN, VXLAN, VPC/Port-Channels, HA(HSRP), Spanning Tree, DHCP, DNS, Telco Circuits.
• Experience troubleshooting network outages in a network that includes Cisco Switches/Routers, ASA Firewalls, Cisco Wireless Lan Controllers, and f5 load balancers.
• Responsible for coordinating with other network teams to successfully complete network upgrades of Cisco equipment Confidential remote locations.
• Responsible for creating changes and performing configurations/implementations on network equipment
• Responsible for traveling coast to coast and internationally to all Confidential satellite locations for network Refreshes/Upgrades.
• Experience with network sniffers(wireshark)
• Experience with Solarwinds
• Experience working in a Data Center environment(Nexus, OTV, FabricPath)
• Traveled coast to coast and internationally to several Confidential satellite locations for network upgrades/Refreshes.
• Experience running fiber/cables to/from access switches/IDF’s/MDF’s and connecting new network equipment for remote access

Confidential

Network Engineer

Responsibilities:

• Responsible for coordinating with the Security, Network Operations and Network Design teams in remediating network vulnerabilities found in the network device configurations/code versions.
• Responsiblefor maintaining capacity management spreadsheets showing the available versus used network ports on all of the switches in the network and network device security compliance issues.
• Responsible for generating monthly bandwidth reports from Solarwinds showing the amount of Tx/Rx utilization per Data Center.
• Responsible for creating changes in the change management system to have all network devices updated to the vendor recommended code versions per platform.
• In this position the engineers must be familiar with routers, switches, load balancers and firewalls and able to use cli commands to verify/deny request coming from the security team.
• Create and implement changes on cisco routers, cisco switches, cisco firewalls and citrix load balancers,
• Proficient in using HP Network Automation(HPNA)

Confidential, Richardson, Tx

Customer Support Engineer

Responsibilities:

• Responsible for accepting cases submitted by many different cisco customers and troubleshooting, researching and resolving cases in a timely manner
• Responsible for the Cisco Nexus platform which includes the Nexus 9K, 7K, 6K, 5K, 3K switches, 2K Fex.
• Responsible for updating cases daily and giving customers information about Cisco best practices.
• In this position the CSE has to be a people person as this is a customer facing role with daily interactions with the customer.

Confidential, Dallas, Tx

Network Server Engineer

Responsibilities:

• Installed and configured Cisco routers and switches and connected devices to existing network.
• Installed Wireless Lan Controllers and Wireless Access Points.
• Installed and configured Ruggedcom routers and switches and connected devices to network.
• Installed and configured Cisco ASA firewalls.
• Installed and ran diagnostics on HP/Lenovo servers and made cat5 cable and connected servers to network.
• Traveled to multiple locations and coordinated with on-site representative to complete the installs and verified network connectivity and functionality before leaving location.
• Stocked and maintained company van with all necessary network equipment, cabling, and tools needed to complete installations when driving to locations.
• Responsible for the RMA of defective network equipment with vendor(s)

Confidential, Southlake, Tx

Network Engineer

Responsibilities:

• Work with a team of Network Engineers to track down IP addresses assigned to network elements
• Knowledge of VZW networking equipment(routers, switches, firewalls, load balancers, and others)
• Ability to trace down to the switchport connected devices that may have VZW IPC conflicts.
• Proficient with routing protocols, BGP, OSPF, EIGRP.
• Proficiency in configuring Routers, Switches, ASA Firewalls, F5 Load Balancers.
• Proficiency in the use of IP Control IP Management Tool
• A strong understanding of structured network design, the ability to perform data imports into VZW IP management tool by following detailed instructions.

Confidential, Irving, Tx

Network Administrator II

Responsibilities:

• Configured Solarwinds Network Performance Monitor(NPM) 10.5
• Configured Solarwinds Server Application Monitor(SAM) 5.5
• Added all networking equipment including Cisco Routers and Switches, Servers, F5 Load Balancers, Cisco ASA Firewalls
• Telecom equipment, and other associated equipment to Solarwinds
• Instructed technicians on how to monitor networking equipment with Solarwinds
• Configured vlans and assigned server ports to vlans to segment equipment by departments.
• Troubleshoot Wireless Lan Controller/Access Point connectivity issues.
• Configured FEX ports on the Nexus 2k’s daily.
• Configured Site-To-Site tunnels with Cisco ASA 5500 series devices.
• Made F5 Load Balancer configuration changes.
• Made cisco router/switch configuration changes.
• Made cisco ASA configuration changes.
• Responsible for monitoring the network with Solarwinds.
• Comfortable with Active Directory.
• Comfortable with Vspere.
• Used Wireshark to troubleshoot network issues

Confidential, Lewisville, Tx

Network Analyst /Engineer

Responsibilities:

• Configure vlans and assign server ports to vlans to segment equipment by departments.
• Configure FEX ports on the Nexus 2k’s daily.
• Troubleshoot ASA5580 site-to-site vpn and user vpn connectivity problems
• Configure Site-To-Site tunnels with Cisco ASA 5500 series devices.
• Responsible for racking, stacking, and cabling equipment in the Data Center.
• Coordinate with other departments like midrange, windows, middleware, firewall, load balancers when there are network issues.
• Troubleshoot Wireless Lan Controller/Access Point connectivity issues.
• Troubleshoot VOIP issues via an Adtran Multiplexer.
• Assist backup group in backup tape management process
• Open tickets with various Telcos to correct circuit problems.
• Responsible for monitoring network performance and correction of hardware and software problems
• Full and highest level access to all cisco routers and switches.
• Implement engineering changes on cisco router and switches.
• Coordinate with Load Balancing team during network outages
• Coordinate with Firewall team during network outages
• Comfortable with maneuvering around Cisco ONS 15454 to determine link/port status during outages.
• Comfortable with opening TAC cases with Cisco and the Cisco RMA process.
• Comfortable cabling ports Confidential the MDF.
• Used Wireshark to troubleshoot network issues
• Familiar with Checkpoint Firewalls

Confidential, Irving, Tx

Network Analyst

Responsibilities:

• Perform level 1 and 2 type troubleshooting, isolating and resolving complex network related outages for North and Latin America.
• Provide level 1 and 2 LAN/WAN support, perform hands on problem determination, manage break/fix vendor/carrier problem.
• Supported such mission critical devices which interfaced with CitiFinancial branches around the world
• Tested circuits (Frame Relay, DS1, DS3, OC3) with LECs and Telco’s running loops testing to isolate faulty equipment
• Proficiency in using SMARTS/Netcool alarm monitoring software.
• Perform installation and implementation of network equipment such as Cisco switches/routers and other network related equipment.
• Assist in coordinating outage conference calls and performs business and management notifications

Confidential, Richardson, TX

Network Data Center Engineer

Responsibilities:

• Responsible for the surveillance and maintenance of WAN including SONET, ATM, Frame Relay, and DSL equipment.
• Responsible for the coordinating and control of the circuit troubleshooting from the edge switch to the customer premise equipment
• Proficient in analyzing SMARTS/Net cool alarms to determine the direction and troubleshooting steps to be completed.
• Proactively interfacing the appropriate principals in the various departments to assure the timely resolution of network outages.