Systems Administrator Resume Profile, NY - Hire IT People

PROFESSIONAL HIGHLIGHTS:

Windows Platform	User Account Administration	Hardware/Software Troubleshooting
Server/System Support Cisco Unified CM Exchange Email Server Network Infrastructure Capacity Management	Client Communication Organization/Prioritization Strategic Planning/Analysis Collaborative Projects Process Improvements	Operating System Configurations Exchange Citrix Servers End-User Application Support Problem Analysis Resolution Service Level Agreements

EXPERIENCE HIGHLIGHTS:

Effective Communication: Actively communicate with colleagues, superiors, and clients to assess objectives, develop action plans, and deliver timely solutions.
Windows Platform Administration: Apply priority management skills to multi-task various responsibilities, such as server maintenance, troubleshooting, new system configuration, and monitoring server performance and availability.

PROFESSIONAL EXPERIENCE:

Confidential

Systems Administrator

Accountable for Windows desktop and server administration in Windows XP, 7, Server 2003, 2008, and 2008R2.
Facilitate timely technical support and troubleshooting as part of 24/7 on-call support rotation.
Implement best practices in administering servers in VMware VSphere environment and administering users in Citrix VDI environment.
Fulfill key role in accurately deploying .Net code into production environment.
Entrusted with hardware procurement and inventory control via Track It inventory system.
Planned and executed company-wide Windows 7 upgrade.
Play integral role in ensuring Windows server compliance to software licensing standards.
Coordinate hardware inventory control and hardware allocation.

Confidential

Desktop Support Contractor

Displayed exemplary organizational skills in providing Level 2 desktop PC support to approximately 200 users.
Utilized strong analytical and problem-solving aptitude to administer users in Windows Active Directory.
Charged with operating Remedy ticket management system with keen attention to detail.

PROFESSIONAL EXPERIENCE CONTINUED

Confidential

Systems Analyst Production Support

Held responsibility for multiple complex responsibilities in a robust environment, including administering Checkfree Plus automated account reconciliation software and database and managing production data feeds into database via DTS packages and CSV file imports.
Assisted with end user application support, assessing user needs and resolving queries in timely manner.
Monitored system performance and deployed application and database upgrades to ensure best practices.

TECHNICAL SKILLS:

Microsoft Windows 2000/XP/Vista/7/8 Windows Server 2000/2003/2008/2008R2 VMWare Citrix
Microsoft Exchange IIS Symantec Antivirus PGP Encryption XMedius Blackberry Enterprise Server
Microsoft SQL Server Remedy BMC TrackIT Cisco Unified CM IP Phone System Microsoft .Net
Microsoft Office Suite MS Terminal Services Passport PC to Host Management WinCVS Java
FileZilla FTP Faxpress Clientele