SUMMARY

• An experienced System/ Citrix administrator with 8+ years of experience in Windows, VMware, Citrix XenApp, XenDesktop, XenServer, AppDNA, EdgeSight, App - V and AppSense. Self starter with a positive attitude and interested to learn new technologies and accept challenges.
• Planning, configuring, installing, Windows Server 2003 Enterprise/Windows Server 2008 Enterprise and Windows server 2008 R2 Enterprise.
• Experienced in designing and building Citrix farms, Citrix upgrades and migration projects.
• Experience in Citrix XenApp 4.5, XenApp 5.0, Citrix XenApp 6.0 Administration and support.
• Working on Citrix XenApp 6.5 Administration and support.
• Experience with XenDesktop 4.0/ 5.0/ 5.5/5.6 and XenDesktop 7.1 support.
• Experience on Citrix Server Administration & Farm Integration.
• Administering Microsoft Windows Server Environment, Managing Disk Space, user profiles, user rights management and managing system policies in Active Directory.
• Active Directory administration, planning and configuration.
• Strong experience in troubleshooting Windows Server 2003, Windows 2008 and 2008 R2 issues.
• Knowledge of Software Development Life Cycle.
• System Center Configuration Manager (SCCM) centralized power management planning and application.
• Experienced in configuring DNS, DHCP, WINS and Active Directory Services in Windows based server environments.
• Maintaining the File Server and Print Server and Cloning the Desktops on Network in Windows Environment.
• Experience in configuring, maintaining and troubleshooting Cisco Routers, Switches and Firewalls.
• Outstanding skills in supporting users over phone as well as using Remote Support Tools such as VNC, Windows Remote Desktop, WebEx., DS View and ILO to connect to the servers.
• Installation of XenServer, Creating resource pools, creating new VM and importing them.
• Experience with Microsoft Hyper-V, XenServer 5.6 and Vmware ESXi.
• Installed and worked on EdgeSight for load testing 3.8
• AppSense Profile management.
• Worked with Thin clients and created wnos.ini settings for different Wyse ThinOS devices ( D10D, D10P and T10) and for Ubuntu linux device (T50)
• Worked on different Thin Clients from Dell, HP and View Sonic during SOP.
• Knowledge on Installing and configuring the firm’s Citrix Access Gateway appliances and NetScaler 9.0.
• Knowledge on Linux.

TECHNICAL SKILLS

OPERATING SYSTEMS: Windows95/98, Windows NT4.0, Windows 2000/2003/2008/2008 R2 Windows XP, Windows Vista, Windows 7, Windows 8, Apple Mac, Apple Mountain Lion.

DATA BASE: SQL Server 2005, SQL server 2008/2008 R2, MS Access 2003/2007/2010 , MY SQL Database.

DESKTOP SUPPORT: Desktop Devices and Peripherals, Ghosting etc.

CITRIX: Citrix Presentation Server 4.0/4.5, XenApp 5.0/6.0/6.5 EdgeSight 5.3/5.4, Citrix EdgeSight for Load Testing 3.8 Citrix XenDesktop 4.0/5.0/5.5/5.6 , Provisioning server 5.X Secure/Access Gateway, NetScaler 9.X, Web interfaceXenServer 5.X, Citrix Streaming profiler 6.X, AppDNA, Citrix Licensing Server, Installation Manager, Resource Manager, Access Management Console, Delivery Services Console, AppCenter Console and Citrix Receiver.

VIRTUALIZATION: VMware ESX 3.5,Vmware ESX 4.0, VMotion, VMware convertor VMware vSphere 4.1, Vmware vCenter Server 4.1 VMware ThinApp, VMware ACE, Vmware Workstation 7 VMware Player, Vmware View. Microsoft Hyper-V, XenServer 5.6.

MICROSOFT: Active Directory, App-V, Hyper - V (Hypervisor), SCVMM Communicator, MS office siute, SQL Server 2005/2008 and Microsoft Lync.

WEB SERVERS: IIS 5.0, IIS 6.0, IIS 7.0, IIS 7.5.

ROUTERS: Cisco 1700, Cisco 2600, Cisco 2800.

SWITCHES: Cisco 2900, Cisco 3500, Cisco 6500.

APPLICATIONS: MS Office 2000/ 2003/2007/2010 .

TOOLS: VNC, WebEx, ADMT, Remedy, AD Snapshot Tool, DS View ILO, Tivoli Backup, Exec, Network Register and Blade Logic.

HARDWARE: Dell, HP, Cisco.

PROTOCOLS: TCP/IP/ICA/RDP/DHCP/DNS/SMTP/IIS/XML.

PROFESSIONAL EXPERIENCE

Confidential, Fort worth, TX

Citrix Infrastructure Admin

Responsibilities:

• Install, publish, maintain & support applications on Citrix XenApp 6.5 servers.
• Provisioning XenApp servers
• Installed and Configured SQL servers for VMM server DB, XenDesktop DB and PVS DB for XenDesktop 5.6
• Installed the VMM Server, VMM Console, Citrix Licensing Server, Desktop Delivery Controller, Desktop Studio, Web interface, Provisioning Services and Desktop Director for XenDesktop 5.6.
• Created Library shares, Sites, vDisk, PVS High Availability, Target Devices, Desktop Groups and Master image update.
• Created Catalogs, Desktop Groups and updated HDX policies using XenDesktop Studio.
• Maintained High availability for provisioning servers.
• Citrix Web Interface management.
• Microsoft Hyper-V administration, and Desktop Virtualization.
• Microsoft System Center Virtual Machine Manager 2008 R2 for management of large numbers of Virtual Servers based on Hyper-V.
• Installed the EdgeSight 5.4 for tracking Citrix license usage, published application launches by users, session duration, check per user logon process load time etc.
• Upgraded the EdgeSight server from 5.3 to 5.4
• Upgraded all the EdgeSight Agents in XenApp 5.0 and XenApp 6.0 Farms.
• Worked with multiple Thin clients and created wnos.ini settings for different Wyse ThinOS devices ( D10D, D10P and T10), Ubuntu Linux device (T50) and controlled the devices from WDM.
• Administer Wyse Thin client updates on ftp server.
• Application Migration using AppDNA.
• Using AppSense Profile management.
• XenDesktop 7.1 Administration.

Confidential, Bloomington, IL

Citrix Admin

Responsibilities:

• Extensive installation and administration of Citrix XenApp 6.0 on windows 2008 R2 servers in the Lab Environment.
• Testing and validating whether the applications are compatible to work in the Citrix platform.
• Performance testing to validate the load on the servers.
• Used SSIT tool for deploying applications on the Citrix servers.
• Publishing the applications in a Farm to the Authenticated users.
• Streaming applications to the server.
• Working on application streaming to stream the applications to end clients desktop, as a part of pilot project.
• Knowledge on VM hosted apps.
• CRMT(Cloud Resource Management Tool) for reloading the servers, linking STC to WSDB based on the application, and its security settings.
• Citrix EdgeSight for Monitoring of Applications, session duration of a user group, reporting on application launches, troubleshoot, track usage etc.
• Experienced in troubleshooting user issues, end to end, from Citrix stand point issues such as Connectivity issues, application errors, user profiles, registry fixes, ICA Client issues, and printing.
• Responsible for the implementation, configuring, and maintenance of virtual servers using VMware and Citrix XenServer 5.6 when required.
• Implemented Citrix XenDesktop 5.0 for VDI solutions.
• Daily tasks include creating XenDesktop’s through templates or from existing VM’s. Troubleshooting XenDesktop and VDI issues, modifying the disk image, Moving VM’s to private mode, re-registering VM’s through AD, rebooting VM’s, identifying new customer requirements.
• Installed the Desktop Delivery Controllers, created OU’s for the XenDesktop’s.
• Creating Desktop pools and entitling users and groups.
• Managing the Citrix licenses for XenApp and XenDesktop farms.
• Installation of Hot fixes and Security updates as and when required on all the servers.
• Configured Policies in Citrix on Farm level and Server Level.
• Maintaining the Print Drivers on Citrix Servers in the Farm.
• Installing Native and UPD drivers, creating printing policies and resolving printing issues in Citrix environment.
• Used Trac for logging the defects.
• Used HP Service Manager for Change management, Incident Management, Problem Management, service level management, Request Management etc.

Confidential, Twinsburg, OH.

Citrix Admin

Responsibilities:

• Responsible for installing, configuring, administering and supporting Windows 2003 Server, Windows 2008 Server in both physical and virtual platforms
• Responsible for installing and administering environment for Terminal Server, Application Server, and Citrix Presentation Server /XenApp 4.5
• Upgraded XenApp 4.5 farm to XenApp 5.0 with the latest hot fix roll up packs.
• Was responsible for Creating and Building Windows 2003/2008 server virtual images on VMware ESX vSphere servers.
• Installed Presentation Server 4.5 components like Resource Manager, Installation Manager, and Load Manager.
• Maintenance and troubleshooting of Citrix Servers.
• Publishing and assigning the user permissions to access the Applications in Citrix Management Console.
• Created Web Interface Sites, Program Neighborhood Agent sites for user access thorough Web browser and PN Agent.
• Handled issues like PN Agent, Program Neighborhood connectivity issues, Web interface connectivity issues, Corrupted roaming profiles, corrupted sessions, Drive mapping issues and printing issues.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Streamed virtual applications using Microsoft App-V to Citrix servers and delivered to end users as published applications.
• Maintaining the Print Drivers on Citrix Servers in the Farm.
• Install, maintain & monitor Citrix 4.5 Server making sure they are up-to-date with latest rollup hot fix and service packs as well server 2003 update.
• Installation of Internet Information Server for Web Hosting.
• Give Support for offsite Users on various applications Configuration.
• Managing ESX servers through VMware vSphere Client 4.0.
• Worked with Hypervisors like Vmware ESX /vSphere 4.1.
• AdministeredCitrix Secure Gateway, experience in Securing Citrix infrastructure and SSL connectivity and certificate issues.
• Installed and configured Citrix EdgeSight for end to end monitoring.
• Configured different roles like, Print services and Web services (IIS).
• Knowledge provisioning storage from SAN.
• Was responsible for monitoring critical applications and backup jobs.
• Supported SQL server2005 database instances in application environments
• Provided 24 X 7 On call Support.
• Installation of XenServer, XenCenter in the lab environment.
• Used XenServer for creating new virtual Machines and importing the Virtual machines.

Confidential, Bloom Filed Hills, MI.

Sr. System Admin

Responsibilities:

• Responsible for installing, configuring, administering and supporting the Windows 2003 Server, windows Xp and Windows Vista.
• Configuring different roles like DHCP, DNS, Network policy access services, File services, Print services, Web services (IIS), Windows server update services, Application server, Network policy and access services.
• Performed troubleshooting on Windows XP, Configuring Issues and assisted users to fix issues.
• To create, link, edit and View GPO (Group policy objects) settings.
• To configure delegation of control.
• Used MMC (Microsoft Management Console) - To create our own tools, to make customize based on the user requirements.
• Setting up file and printer servers.
• Managing services to a share folder.
• Worked with Vmware Technologies like Vmware ESX.
• Built ESX 3.5 host and created VM guest on hosts.
• Publishing applications through Citrix Presentation server and managing user permissions.
• Printer Management using Citrix Presentation Server.
• Maintenance and troubleshooting of Citrix Servers.
• Managing ESX servers through VMware vSphere client.
• Worked on VMware enterprise features (DRS, HA, VMotion, VCB) and P2V tools such as VMware Converter.
• Load Balancing of applications using load manager.
• Installed and configured Citrix resource manager for monitoring Citrix servers.
• Setting up windows server updated services, Backup and Recovery.
• Configured 2005 SQL server data bases.
• Hosting and Configuration of websites, Virtual directories, FTP and their related permissions.
• Troubleshoot the processor, RAID, hard drive, heat sink and server hardware problems.
• Experience with Host OS like Windows, Linux and Mac.
• Experience in SAN, disk storage, Fiber channel HBAs.
• Responsible for Citrix production.
• Knowledge on EMC DMX.

Confidential, Louisville, KY

System Admin

Responsibilities:

• Installed and configured Windows NT, 2003 server with Active Directory domain.
• Designing and implementing Active Directory.
• Installed and configured PC’s and laptops with XP Professional, windows Vista.
• Maintained software license agreements.
• Performed troubleshooting on Windows XP, Configuring Issues and assisted users to fix with issues.
• Identified the problems and solved problems related to LAN and WAN.
• Used domain controller security policy to apply polices to the user accounts.
• Managing with local profile and the roaming profiles.
• Conducted proprietary and licensed softwareinstallations on server and client hosts.
• System and Network administration on Windows2003 advance server with Active Directory.
• Publishing the Desktops and Individual Applications according to the Department requirements in the organization.
• Providing users with access rights and permissions for accessing the applications
• Coordination/implementation of hardware and software installations and upgrades.
• Performance and capacity monitoring and management.
• On boarding of applications to Citrix Environment.
• Experience with Citrix Access Gateway.
• Weekly server maintenance, planning and coordination.
• Virtualization Technologies VMware Workstation, ESX Server and MS Virtual PC.
• Created templates and build servers on ESX Host.
• Assisted users with requests with software and hardware related issues.
• Worked with different routers and switches including MLS switches.

Confidential

System Admin

Responsibilities:

• Configuring network with IP Scheming & Troubleshooting.
• Performed troubleshooting on Windows XP, basic Configuring Issues and assisted users to fix with issues & Identified the problems and remediate LAN and WAN.
• Configuring and installing Windows 2000 Server.
• Maintenance of Win2000 server.
• Troubleshooted, coordinated, assisted and advised in recovery from component failures of supported systems.
• Performing Antivirus and windows updates.
• Repaired, assembled, and maintained multiple computers including network support printing and Internet settings.
• Strong Active Directory design and administrations skills.
• Network Sniffer for protocol traffic.
• Configuration and Maintenance of VLAN’s using Cisco Switches.
• Maintenance of Network traffic by configuring Access List.
• Putting network up and to minimize the down time.
• Used dcpromo to install or uninstall active directory.
• Troubleshooting connectivity problems in Ethernet based Network.