SUMMARY

• 9+ years of experience in Information Technology Industry in which more than 7 years of experience in Application Packaging using Install Shield Admin Studio, wise package Studio. Application virtualization using App - V 4.5/5.0, Citrix Streaming Profiler, VMware ThinApp.
• Excellent knowledge and working experience on all the phases of Application packaging Lifecycle, Packaging, Quality Assurance, UAT Testing, Documentation and Application deployment using SCCM 2007/2012, Novell ZEN Works.
• Have a diverse knowledge of IT systems and technologies and worked for IT operations, Desktop Engineering profile in IT Infrastructure and IT Services Management which enriched my understanding, experience and passion for technology. Good Understanding of offshore/onsite delivery model
• Expert in creating the MSI/Virtual packages for Desktop and Citrix Environments, creating the packages for Windows XP/7/8, Windows Server 2003/2008/2012 , creating the packages for 32-Bit/64-Bit OS types.
• Worked on End-to-End Migration projects Windows XP to Windows 7, windows server 2003 to 2008/2012 and involved in application migration planning, compatibility testing, compatibility fixes, UAT testing and Production rollout of the application through the organization.
• Experience in Citrix XenApp Administration, creating the packages for XenApp Environment, application onboarding, Testing and troubleshooting the application issues, working on Citrix XenApp application migration from XenApp 4.5 to XenApp 6.5 and XenDesktop 7.6.
• Experience in Project Management, handling project cost and effort estimation, resource hiring, project execution, project billing, service delivery and people management.

TECHNICAL SKILLS

• InstallShield
• AdminStudio
• Wise Package Studio
• Orca
• SCCM 2007/2012 and Novell ZEN works
• Citrix XenApp 4.5/6.5/7.6
• AppSense
• Citrix Streaming Profiler.
• App-V 4.5/6.5
• Application Compatibility toolkit.
• VB Scripting
• Wise Scripting
• Regmon
• Filemon
• Picture Taker
• Dependency Walker
• WiseCom Capture
• Norton Ghost
• VMware and Microsoft Virtual PC
• Remedy 7.0
• ITSM and Lotus Notes
• VSS (Configuration Management tool)
• OS Known & Worked on
• Windows /XP/Vista/8/10
• Windows server 2003/2008/2008 R2/2012

PROFESSIONAL EXPERIENCE

Confidential

Citrix Engineering and Virtualization Engineer

Responsibilities:

• Managing entire Confidential Desktop infrastructure and Citrix infrastructure and in depth understanding Confidential Infrastructure to determine safe & easy migration path.
• Creating and customizing the packages for both windows 7 Desktop and Citrix Xenapp Environment.
• Creating Packages in SCCM to deploy the application in Confidential Desktop windows 7 infrastacture.
• Creating the packages in Citrix Installation manger to install the applications on Citrix Servers.
• Involved in Windows 7 and XenApp Application migration project and helping the business users to migrate there applications.
• Managing the Offshore team for Citrix XenApp infrastructure and windows 7 migration assigning tasks per requirement.
• In depth Knowledge transition of Citrix XenApp and desktop infrastructure from Confidential to Offshore team
• Plan, schedule and track the progress of the project or event
• Coordinate with Confidential stakeholders
• Participate in project planning meeting, conference calls
• Maintain and review core project documents relevant to the program via knowledge management reporting portals
• Discuss current and future Citrix & windows 7 Infrastructure requirements with related stake holders and seek relevant approvals
• Coordinate & monitor execution of Confidential requirements for current infrastructure improvements, stability and security.
• Interact with Confidential PMs for routine activities / issues / escalations
• Provide periodic status update (Hourly/Daily/Weekly based on the events/activities)
• Ensure Confidential process compliance

Confidential

Application Packaging Engineer

Responsibilities:

• Take ownership of the packaging work form Remedy or ITSM and providing the end-to end support for application packaging lifecycle
• Interacting with client to gather the package specifications and source.
• Perform the assessment and provide the estimate time required to complete the package.
• Understand the packaging specifications - Silent/interactive, Install/upgrade/re-install
• Develop the MSI Package according to the documented specifications.
• Resolve ICE Errors, packaging issues and problems.
• Create the VB script for the desired requirements, which is not feasible in MSI
• Submit the packages for Quality Assurance and fix any defects
• Create the deployment objects and groups in Novell ZENwors for UAT testing.
• Distribute the application through Novell ZENwors on test machine for UAT.
• Distribute the application through SCCM on test machine for UAT.
• Submit the developed package to the requestor for testing
• Fix the problems found during requestor’s testing
• Close the workflow once the requestor’s acceptance testing (UAT) is complete.
• Involved in packaging of most complex applications.

Confidential

Application Packaging Engineer (Scripter)

Responsibilities:

• Gather the package specifications and code from the product owner
• Understand the packaging specifications - Silent/interactive, Install/upgrade/re-install
• Determine the priority for packaging the product
• Develop the MSI Package according to the documented specifications including the package definition files
• Resolve packaging issues/problems
• Create the VB script for the desired requirements, which is not feasible in MSI
• Submit the packages for Quality Assurance and fix any defects
• Submit the developed package to the requestor for testing
• Distribute the application through SCCM on test machine for UAT.
• Fix the problems found during requestor’s testing
• Close the workflow once the requestor’s acceptance testing (UAT) is complete.
• Involved in packaging of most complex applications.
• Perform QA for the application done by the other team members

Confidential

Application Packaging Engineer (Scripter)

Responsibilities:

• Review the packaging Instruction Documents, if the specification and source codes are not proper then contact back the Product owner to get the same.
• Tech Reviewing of the source code, Scripting, Testing and Enhancement.
• The applications received may be an exe, setup file or vendor supplied .MSI depending on which the .MSI or transform is created during the package customization phase
• Application Review, analysis prior to Re-packaging.
• Developing MSI Packages as per the client standers.
• Developing MST’s for vendor MSI’s to implement business rules and to perform any customizations as per the user’s requirements.
• Performing functionality test of the application.
• Trouble shooting the packaged applications of various complexities.
• Using the VB script achieve specific requirement.
• Take the ownership of Package for QA.
• Involving In QA process for the applications developed by the other team members
• Involved in packaging of most complex applications.

Confidential

Application packaging Analyst

Responsibilities:

• Tech Reviewing, Scripting, Testing and Enhancement.
• The applications received may be an exe, setup file or vendor supplied .MSI depending on which the .MSI or transform is created during the package customization phase
• Application Review, analysis prior to Re-packaging.
• Developing MSI Packages for Client Group.
• Developing MST’s for vendor MSI’s to implement business rules and to perform any customizations as per the user’s requirements.
• Creating MSP.
• Creating Merge Modules for self-registering files provided they are installing to any shared locations like System Folder, System and Common Files Folder.
• Performing Updates and Upgrades.
• Performing functionality test of the application.
• Trouble shooting the packaged applications of various complexities.
• Performing Application Isolation and Conflict Management to avoid DLL Hell.
• Using Custom action to perform specific requirement.
• Involved in packaging of most complex applications.

Confidential

Software Engineer (QA)

Responsibilities:

• Execution of Integration Test Scenarios.
• Involved in the Functional test cases preparation and execution of those test cases.
• Performing review of the Test cases designed by other team members.
• Defects are being tracked, reviewed and reported using Bugzilla.
• Involved in the Regression testing in various test cycles.
• Carried out Exploratory testing during the initial stages of the project.