SUMMARY

• 10 years of experience with Telecom Domain and Expertise in Design, Developing and Implementation of OpenText/HP Exstream (CCM software) and IBM Mainframe Applications.
• 10 years of experience with Customer Communications Domain.
• Developed and Maintained Batch and Online applications using the softwareOpenText (HP) Exstream, COBOL, DB2, SQL, IMSDB/DC, REXX, VSAM, INSYNC, JCL, Shell Script, Z/OS, Linux.
• Expertise in using Software & utilities like ENDEVOR, PERFORCE, CONTROL - M, VIASOFT, INSYNC, ICETOOL, CRAWFORD AFP to PDF, BMC Remedy, HP ALM, Dumpmaster, TIBCO RV, MQ Series, WINSCP.
• Extensive experience in Waterfall and Agile methodologies
• Good experience with Devops and CI/CD process
• Business Development Manager certified by TMFORUM.
• Designed and implemented documents, Invoices, Letters etc.,
• Supported delivery of Batch and Online programs, Customized reports, application/data conversion and process improvements.
• Experience in root cause analysis, gap analysis, troubleshooting, problem resolution and change management, as well as possessing extensive experience of identifying potential solutions and presenting the proposals to Client/Management team.
• Experience in multiple analysis and development methodologies, working directly with clients to define requirements, design, development and successful implementation of applications on time.
• Over 5 years’ experience in design, development, implementation, testing, and maintenance using OpenText/HP EXSTREAM for clients like Confidential, Confidential and CapitalOne.
• As HP/OpenText Exstream developer, I was responsible for developing dynamic document solutions, the solutions were complex in nature, cross-organizational in scope, and of significant importance to the organization’s commitment to enhancing the consumer experience.
• Well-versed with usage of Design Manager and Designer of Exstream tool in creating Application, Documents, Page Layout, Data Mapping, Components, Automated Tables, Frames, Placeholders, Sections, Messages, Campaigns, Search Keys, Templates and Output Queues.
• Expert in Dynamic Document Import processing feature in Exstream. Extensive knowledge in importing RTF’s and Images at run time in Exstream processing.
• Expertise in Integrating Mainframe applications with OpenText Exstream and Data Mapping.
• Extensive coding and unit testing experience using OpenText Exstream (V8 and 9) and Mainframe platform.
• Good experience in generation of Statements, Letters, Notices, Invoices in AFP and PDF formats.
• Good experience in mapping different types of data files like Columnar, XML and Delimited data.
• Expertise in running /maintaining Exstream applications in Linux environment using shell scripts.

TECHNICAL SKILLS

Operating Systems: IBM Mainframe Z/OS, Windows, Linux

Special Software: OpenText(HP) Exstream Version 8 and 9

Languages: COBOL, JCL, REXX, SQL & Shell(Korn) Script, Java

Transaction Server: TSO/ISPF, TSO MV

Database: IMS, DB2

Access Method: VSAM

Configuration Management: ENDEVOR, PERFORCE

Batch or Job Schedulers: CONTROL-M on IBM Mainframe

Other Mainframe Utilities: INSYNC, SYNCSORT, NDM, VIASOFT, DUMPMASTER, QMF, SPUFI, TSO FTP, IDCAMS, MQSeries, IBM UTILITIES, EJES, NDM, DB2I, JHS

Testing Tools: Ruby Rails, Cucumber, Manual testing (Batch/Online), Application Lifecycle Management (ALM)

Incident/Change Mgmt.: BMC Remedy, HP Service Manager

Other Software: TIBCO RV, CRAWFORD AFP2PDF, FINALIST, XML, WINSCP

Cloud: Amazon Web Services

Recent Work experience in Software: Kafka, Zookeeper, Github, Jenkins, Ruby Rails, Chef, Docker, MavenPROFESSIONAL EXPERIENCE:

PROFESSIONAL EXPERIENCE

Confidential, Rolling Meadows, IL

Senior Software Developer

Responsibilities:

• Analyzed the requirements and Created detailed technical design specification for enhancing the programs.
• Performed systems analysis and design of a document automation infrastructure for client correspondence application utilizing OpenText Exstream.
• Data mapping XML and Columnar files.
• Extensive coding using Exstream.
• Extensive work with RTF’s and Images for Dynamic Document Import in Exstream.
• Worked on page components text boxes, tables, Placeholders, flow frames, logos, pictures, shapes, colors, relative positioning, headers, flow headers.
• Created data files, advanced tables, outputs queues, business rules/functions, formula Variables, Search keys, and Control files.
• Experience in generating output in multiple languages like Spanish using Language Layer.
• Adding new Search Keys TLE’s and NOP’s for all applications.
• Created Statements, Letters, Notices in PDF and AFP format.
• QA Deployment and extensive QA testing in Amazon Web Services and Linux region.
• CICD using Jenkins Pipeline.
• Production Deployment and Post production validation using Amazon Web services and Linux.
• Running Exstream in Linux using Control files and Scripts for Production.
• Worked with RR Donnelly (Print Shop) for Print related issues.
• Extensive experience in Agile Methodology. Created user stories, Story points, Refinement, Daily standups, Sprint Planning, Retrospect’s etc.

Environment: OpenText(HP) Exstream V8.0, Linux, Z/OS, Shell Script, XML, WINSCP, Amazon Web Services, Java, Maven, Micro services, Kafka, Zookeeper, Github, Jenkins, Ruby Rails, Agile, ATDD, COBOL, JCL, DB2, FileAid, Endevor, VSAM.

Confidential, Kansas City, MO

Senior Software Developer

Responsibilities:

• Analyzed the requirements and Created detailed technical design specification for enhancing the programs.
• Performed systems analysis and design of a document automation infrastructure for client correspondence application utilizing OpenText Exstream.
• Upgrade existing older version of Exstream to Version 9.0.
• Data mapping by importing COBOL copybooks /manually.
• Extensive coding using Exstream.
• Worked on page components text boxes, tables, Section tables, flow frames, logos, pictures, shapes, colors, relative positioning, headers, flow headers.
• Created data files, advanced tables, outputs queues, business rules/functions, formula Variables, Search keys, and Control files.
• Experience in generating output in multiple languages like Spanish using Language Layer.
• Adding new Search Keys TLE’s and NOP’s for all applications.
• Created invoices, Summary Statements, Letters, Notices in PDF and AFP format.
• Support System testing defects.
• Unit testing with the help of COMPART tool for AFP to PDF conversion and WINSCP for file transfers.
• Managing version of database using PERFORCE tool.
• Running Exstream in Linux using Control files and Scripts for Production.

Environment: OpenText(HP) Exstream V9.0, Windows, Linux, Z/OS, Shell Script, WINSCP, COMPART, AFP Viewer, PERFORCE.

Confidential

Technical Team Lead

Responsibilities:

• Leading the offshore team supporting Billing applications.
• Analyzed the requirements and Created detailed technical design specification for enhancing the programs.
• Performed systems analysis and design of a document automation infrastructure for client correspondence application utilizing OpenText Exstream and Mainframe.
• Extensive coding using Exstream, COBOL, IMS, DB2, SQL, JCL and VSAMs.
• Worked on page components text boxes, tables, Section tables, flow frames, logos, pictures, shapes, colors, relative positioning, headers, flow headers.
• Created data files, advanced tables, outputs, business rules/functions, formula Variables, Search keys, and Control files.
• Experience in generating output in multiple languages like Spanish using Language Layer.
• Created Residential invoices, business invoices, Summary Statements, Letters, Notices for Confidential customers in PDF and AFP format.
• In depth knowledge of AFP file formats and its record structure.
• Use OpenText Exstream to attach the Marketing and Campaign Pages in the invoices.
• Creation and maintenance of mainframe execution JCL (jobs).
• Create SPINS to access or update IMS database.
• Running queries against DB2 table using SPUFI and INSYNC.
• Handled XML inputs and outputs.
• Running Exstream in Windows for Unit testing and Volume testing and validate output using AFP viewer.
• Assist project manager in the project coordination/management.
• Perform Peer review and log any issues and track till it is closed.
• Perform Production Support, involved in Analysis, bug fixes; Coding, Unit Testing and Implementation of changes are required to be done, due to the changes in business rules and user requisitions.
• Support Print center problems faced with the AFP’s sent for printing.
• Support System testing defects using ALM, Monitoring of production jobs using Control-M. Maintain version using ENDEVOR.
• Tracking of development by having status meetings and documenting. Status Reporting and Responsible for the final delivery.

Environment: OpenText(HP) Exstream, Windows, Linux, Z/OS, COBOL, JCL, IMSDB/DC, DB2, SQL, VSAM, REXX, Shell Script, INSYNC, SYNSORT, ENDEVOR, VIASOFT, DUMPMASTER, Control - M, XML, ISPF, NDM, FTP,TIBCO RV, MQSeries and IBM utilities.

Confidential

Assistant Consultant

Responsibilities:

• Review the Business requirements and Involve in Gap analysis. Analyze the Business requirements coming up withDialogue and Mainframedesign document.
• Performed systems analysis and design of a document automation infrastructure for client correspondence application utilizingExstream Dialogue.
• Extensive coding using Exstream, COBOL, IMS, DB2, JCL and VSAMs.
• Developed Applications for Daily Bill Data, AFP andPDFoutput using OpenText/HP Exstream Dialogue and Mainframe software.
• Migration, Conversion and Enhancements to the existing processes to a new bill formatusing Exstream Dialogue.
• 24/7 production support of Batch and Online systems.
• Formatting and designing sections and paragraphs in Designer to create long documents.
• Used the settings to attach the Marketing and Campaign Pages in the invoices.
• Worked on page components text boxes, tables, Section tables, flow frames, logos, pictures, shapes, colors, relative positioning, headers, flow headers.
• Completed impact analysis on existing systems and developed functional & technical specifications.
• Performed Unit testing, System testing and Integration testing.

Environment: OpenText/HP Exstream, Windows, Linux, Z/OS, COBOL, JCL, IMSDB/DC, DB2, VSAM, REXX, Shell Script, INSYNC, SYNSORT, VIASOFT, DUMPMASTER, ENDEVOR, Control - M, ISPF, NDM, FTP,TIBCO RV, MQSeries and IBM utilities.

Confidential, Seattle, WA

IT Analyst

Responsibilities:

• Gathered business requirements through systematic observation of users, user interface, GAP analysis
• Analyze the Business requirements coming up withDialogue and Mainframedesign document
• Coordinate with Customers and offshore team
• Migration, Conversion and Enhancements from the existing processes to a new bill format and design using Exstream Dialogue
• Guiding team with technical know-how, promote an awareness of quality within team, and maintain the quality of services, deliverables and content Co-ordination of development tasks, unit/string testing effort.
• Conducting analysis sessions to understand business/system functionality of the current legacy system.
• Created Automation tools to reduce the manual work using REXX.
• Created value additions/process improvements for customers using REXX.
• Developed Applications for Daily Bill Data, AFP andPDFoutput using Exstream Dialogue and Mainframe software.
• Extensive coding using Exstream Dialogue, COBOL, IMS, DB2, JCL and VSAMs.
• Formatting and designing sections and paragraphs in designer to create long documents.
• Created and defined various output types like PDF, AFP output.
• Worked on Tag Sets, Fonts, and page size/template handling.
• Handling and defining Driver files, Reference files, Section based files. File fudging and cropping, messages checks, coupons, remits.
• Worked on page components text boxes, tables, Section tables, flow frames, logos, pictures, shapes, colors, relative positioning, headers, flow headers.
• Interfaced with the client in obtaining sign-off.
• Analyzed systems requirements collaborated with business partners and team members to develop specifications, implement business solutions, and resolve problems.

Environment: Exstream Dialogue, Windows, Linux, Z/OS, COBOL, JCL, IMSDB/DC, DB2, VSAM, REXX, Shell Script, INSYNC, SYNSORT, VIASOFT, DUMPMASTER, Control - M, ISPF, NDM, FTP, TIBCO RV, MQSeries and IBM utilities.

Confidential

Software Engineer

Responsibilities:

• Leading the off-shore team for Western region.
• Level 2 and Level 3 Support to Qwest Billing systems.
• Monitoring the applications and providing post-implementation support for the applications.
• Effectively communicate any problems identified, analysis done and root causes among team members.
• Coordinating with onsite for the implementation of Severity- 2 tickets.
• Allotting work to the team members, tracking the status and updating the onsite coordinator regarding the status.
• Understanding the requirements and getting clarifications for the change requests and enhancements.
• Analyzing and Preparing Low Level Design for the change requests and Enhancements.
• Construction of the programs using COBOL, JCL, IMS,DB2 and VSAM affected by the change request and Enhancements
• Managing the configuration and controlling the versions using ENDEVOR.
• Extensive coding using COBOL, IMS, DB2, JCL, and VSAMs.
• Preparing Test Plan Specifications and conduct Unit Testing.
• Documenting Problems and actions in BMC Remedy and also create IR (Implementation requests) for the PROD releases and activities.

Environment: Z/OS, COBOL, JCL, IMS, DB2, VSAM,REXX, INSYNC, SYNSORT, VIASOFT, DUMPMASTER, Control - M, ISPF, NDM, FTP,TIBCO RV, MQSeries and IBM utilities.