SUMMARY

• IT professional with 4+ years of technical and leadership experience skilled at building, implementing and maintaining Office 365, SharePoint and Active Directory. On - Premise and Cloud environments.
• Experienced in all phases of infrastructure development including Requirements, Analysis, Design, Implementation, Integration and Testing, Deployment and Maintenance using Microsoft Technologies.
• Experienced in Remote Desktop, Phone and Desk side support for Microsoft Windows and Mac OS.
• Proficient in Web Design (Daily use of HTML and CSS; Experience with JavaScript, PHP, JQuery, ASP.NET).
• Experienced in Desktop, Server and Peripheral Hardware Analysis and Purchasing
• Proficient in Adobe Creative Suite 3/4/5/6 and ProPresenter.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2000/XP/VISTA/7/8/8.1/10, Window Server 2003 R2/2008 R2/ 2012/2012 R2, Apple Mac OS X, Ubuntu

RDBMS: Active Directory, Server Essentials 2012, MS Access, MS SQL Server, AzureOffice 365, AWS (Amazon Web Services)

Software: Microsoft Office Suite 2003/ 2007/2010/2013/2016 , OpenOffice, Microsoft SharePoint 2007/2010/2013/2016 , Microsoft Lync/Skype for Business, TeamViewer 8/9/10/11/12, Remote Desktop, ScreenConnect, Anti-Virus/Anti-Malware, WordPress, SquareSpace, Azure Backup, Carbonite Server Backup

Network Configuration: TCP/IP Ethernet Networking, SMTP, HTTPS, FTP, VPN, LAN/WAN, DNS, DHCP, VoIP, Hyper-V, VMWare, VirtualBox, SSL-VPN, SonicWALL & WatchGuard (Configuration, Routing, VPN Setup, LDAP & AD Integration)

Mobile System Configurations: Apple iOS, Android OS

PROFESSIONAL EXPERIENCE

Confidential - Houston, TX

Systems Administrator/Head of IT

Responsibilities:

• Administration of Office365 (email accounts for multiple domains and SharePoint site), Active Directory, Windows Server 2012/R2, DNS/DHCP server, SSL-VPN configuration/deployment.
• Expertly perform remote desktop support, desk side support, phone support, server support (physical and virtual) and mobile device (iOS and Android) support. Hardware, Software and Peripherals (local printers, network printers, external drives, mapping of server/file share drives, monitors and miscellaneous) included.
• Install and optimize software and hardware of new and current employee desktops, laptops, tablets and extra devices. Update, optimize and upgrade these items as needed.
• Mount, organize, administer, update and upgrade locally hosted servers, routers, switches and firewalls.
• Test and manage company local and cloud-based desktop and server backups: Continuous, incremental, weekly and monthly.
• Construct and administer company-wide WLAN.
• Manage IT inventory and new product ordering with established and new vendors. Analyze current stock and research ways to improve software and hardware utilized by clients. Includes product licensing.
• Integrate the Phoenix DAS software platform for new clients; troubleshoot platform for existing installations.
• Install, configure and administer VMWare environments; Cloud and local.

Confidential - Houston, TX

Technical Director

Responsibilities:

• Manage eight personnel to expertly create lighting, camera, and audio techniques to enhance and develop church services and presentations (i.e. weddings, special events, etc.).
• Utilize Remote Desktop to administer and prepare Apple/Mac based system for Sunday morning services and special events.
• Aid IT Specialist in administration and maintenance of Apple/Mac server and Cisco routers, switches and AP
• Charged with tracking, maintaining, and updating $5 million video, audio and lighting equipment inventory for consistent quality of the congregation’s service experience.

Confidential - Houston, TX

IT Specialist

Responsibilities:

• Administration of Office365 (email accounts and SharePoint site), Active Directory, Mobile Accounts (iPhones, Android, iPads and Aircards), VoIP (Avaya), DNS/DHCP server, FTP server, VPN server and Accounting System.
• Expertly perform remote desktop support, desk side support, phone support, server support (physical and virtual) and mobile device (iOS and Android) support. Hardware, Software and Peripherals (local printers, network printers, external drives, mapping of server/file share drives, monitors and miscellaneous) included.
• Install and optimize software and hardware of new employee desktops, laptops, VoIP desk phones (Avaya), mobile phones and digital point-and-shoot cameras.
• Manage IT inventory and new product ordering with established and new vendors. Analyze current stock and research ways to improve software and hardware utilized by clients. Includes product licensing.
• Mount, organize, administer, update and upgrade locally hosted servers, routers and switches.
• Construct and administer company-wide WLAN.
• Run and terminate Ethernet cables from local server room to offices and cubicles as needed.
• Grant permissions and develop content for cloud-based SharePoint site (Hosted by Office 365), Public Company Website and FTP server.
• Create, modify and link InfoPath forms to SharePoint site database.
• Install, configure and administer VMWare environments; Cloud and local.

Confidential - College Station, TX

Production Asst. /Technical Asst.

Responsibilities:

• Responsible for assuring 100% proper assembly of camera, audio cables and mixer, lighting, set design, set construction and miscellaneous equipment for studio and off-site recordings; $60 million-plus in inventory.
• Implemented varied strategies to teach 60 undergraduate students how to effectively produce media and to correctly utilize TV studio equipment, as Technical Assistant for Texas A&M University’s TV Production classes (two semesters).
• Successfully produced, directed, edited and published over 250 station recordings for network airing and/or online media. Utilized Adobe Creative Suite to accomplish these tasks.

Confidential

Production & Social Media Intern

Responsibilities:

• Improved social networking/marketing techniques for a worldwide music video website via Facebook, Twitter and YouTube.
• Updated the Confidential website; included streamlining of upload techniques, creating descriptions for new videos and editing of incorrect descriptions.