Experience Summary

• 9 years of Software Engineering experience predominantly with SEI-CMM level 5 organizations.
• Working as Business Process Management consultant for PegaRules Process Commander Applications.
• Earlier Business Rules Engine Architect for Business Rules Management Systems with in-depth knowledge of rule engines like Blaze Advisor 6.5, Drools Aion.
• My experience spans multiple domains from Banking-Credit Cards to GSM Wireless and Wireline/PSTN Telecom industry.
• Matched with diverse technical expertise from client-server enterprise architecture, C - CGI based web technology to Java/J2EE based web frameworks.
• Possess above average ability to quickly learn, understand and analyze information across various audience such as during requirement analysis, architectural implications, design discussions problem diagnosis .
• Obsessive passion to constantly improvise/add value to every task performed.
• Worked for Confidential as BRE Architect
• Worked for Confidential Technical Lead
• Worked for Confidential System Analyst

TECHNICAL SKILLS

• Business Rules Management : PegaRules Process Commander v5.5, Blaze Advisor 6.5, Jboss Drools
• Programming Languages : C, C , Perl, CGI, UNIX shell scripting, HTML, Javascript, XML, JSP, Embedded SQL, Core Java, Soap.
• Database : Oracle, DB2, Informix, MySQL
• Platform : UNIX, HP-UX 10/11i, Windows, Solaris, Linux

PROFESSIONAL EXPERIENCE

Confidential

PEGA Business Process Management Consultant

Responsibilities:

• Designed developed live date scheduling module that comprises report generation from Oracle DB2 databases, dynamic routing to pre-assigned operator work maintenance module for external systems using PRPC v5.5.
• Effort estimate technical design for Rls 4 enhancements - BIN affiliate mapping, View-Only access, global service center enhancements, print-approval-keying-proofing updates.
• Managing a team of 9 working on various Pega modules. Responsibilities include project scheduling, effort tracking, task distribution monitoring.
• Provide application support defect fixes for OPS projects.

Technology Environment: PegaRules Process Commander v5.5, IBM Websphere 7.0 web server, Oracle 10i, DB2.

Confidential

Responsibilities:

• Single point of contact for BRE activities at onsite includes client presentations, enhancements, BRE roadmap, requirement analysis design .
• Designed, developed deployed business rules in ICORE.
• Created architecture design documents for ICORE BRE.
• Specialized on the ICORE platform environment and created end-to-end system test, development and integrated test domains.
• Performed first deployment on QA identified fixed all domain/access/firewall/deployment issues
• Single handedly coordinated ICORE's first production deployment that worked on the very first attempt after the traffic was routed to ICORE.
• Part of L3 production support team for ICORE.
• Part of the core team that developed delivered first rollout of ICORE.
• Contributed to setting up of Capital One Finance's Bangalore ODC infrastructure, accesses, firewalls

Technology Environment: Blaze Advisor 6.5, CVS, Apache Webserver, Weblogic App-server with 4 managed server instances for load balancing on Linux servers, Oracle 10i, J2EE, Clearcase

Confidential

Analyst

• Prepared BRM content for Farmers Insurance Group proposal to migrate their rating and decisioning modules from AION to Blaze Advisor High level architecture, strategy, RoI, cost schedule estimates .
• Prototyped to formulate the content, scope complexity of business rules since there was no defined request from FIG.

Responsibilities:

• Design a migration strategy and identify rules refactoring possibilities
• Understand the existing AION architecture for rules and create implementation cycles
• Develop a high level architecture for Blaze implementation
• Derive cost and schedule estimates
• Create a return on investment chart over a period of 5 years
• Set up guidelines for partnership with Fair Isaac on Blaze Advisor
• Present Wipro's current expertise on Blaze Advisor to Fair Isaac consultants and evaluate the initial course of action on the partnership

Technology Environment: Blaze Advisor 6.5, CA Aion, CVS

Confidential

Business Rules Engine Analyst

Responsibilities:

• Evaluate various rule engines to identify the optimal fit based on cost, functionality, volume support
• Understand Boeing requirements and formulate rules architecture
• Design decision entities like Rulesets, Decision tables and Decision trees to cater to requirements
• Configure Rulesets, Decision tables and Decision trees

Technology Environment: Jboss Drools, Java, Weblogic, MS Excel

Element Manager

Confidential

Key components of Element Management for Nortel's Communication Server 1000 architecture are:

• 1. Call Processor - provides the call processing logic for Meridian X11 systems
• 2. Signaling Server - a hardware platform that hosts signaling modules for H.323, Internet Telephone signaling, Web Server and the Gatekeeper software.
• 3. IP Line Voice Gateway Media Cards - used when an IP and TDM devices are connected together. These cards can be used and physically reside in any Peripheral shelves on the Meridian system.
• 4. Branch Office - Equipped with Media Cards that are configured to operate as standalone PBXs.

Technology Environment: C, HTML, XML, JavaScript CGI on vxWorks migrated to Java, JSP, XML, Servlets on Linux, Sun Solaris, Windows 2000, Clear Case, Nortel CS1000 Switch on VxWorks, Wind River Webserver, Clarify

Confidential

Technical Lead Project Lead

Concurrently web enabling the configuration of 22 features developed for core Nortel Communication Server 1000 switch in Rls. 5.0.

Responsibilities:

• Work Confidential, Scheduling and Impact Analysis for all features.
• Assigning and status tracking of each feature from Requirements Analysis phase to Verification phase.
• As a Technical Lead, I was the single point of contact for all technical assistance with design, configuration and workflow related issues.
• Perform Project Lead responsibilities including work evaluation, individual appraisal, addressing team management issues, ensure smooth functioning of all modules, hardware availability and server configurations.
• Ensure quality processes are practiced for the entire project.
• Ensure that the CRs are assigned and resolved to keep the backlog under control.
• Team lead for Virtual Project: Web enabled Training Module an online tool that hosts training modules, schedules tracks the status of each trainee .
• Received a FIMC award for ensuring high quality of deliverables by performing effective reviews and identifying design issues at an early stage.

Confidential

Technical Lead Developer

• Confidential provides an interface for managing rules and applies these rules to log files using a customized rule engine to generate event reports.
• Prior to Log Analyzer, the debugging mechanism for a CS1000 Network Element constituted manual monitoring of log files and identifying the root cause by analyzing each log entry.
• To figure out the cause for a configuration error or unexpected system behavior, the administrator has to manually trace out the erroneous entries from various log files and consolidate the findings. This approach is time-consuming, tedious and prone to human errors.
• Log Analyzer improves efficiency accuracy by automating the manual monitoring analysis of log files and identifying the root cause for various scenarios. A consolidated report is generated automatically that earlier the administrator used to prepare manually.
• Design: Each existing manual analysis is broken down into pre-defined set of rules that define a particular problem. A collection of such rules for a particular Network Element forms a Rule Library for that element.
• This library of pre-defined rules is then applied to the Network Element under diagnosis. The Network Element's log files are scanned for every rule to detect/analyze the problem and suggest corrective action.

Responsibilities:

• Design the complete project
• Design Development of Rule Engine
• Design Development of the UI Module
• Shared integration and testing
• Deploy the management tool on Signaling Server with Wind river's Wind Manage web server

Confidential

Onsite Coordinator

Responsibilities:

• Estimating timelines for all Phase a features.
• For E911 feature: Prepare Impact Analysis and Design document, Feature Specifications, Design, Coding Testing.
• Onsite Coordinator Tech. Lead for Concurrency Features in Project Horizon Phase A .

Confidential

Team Lead

The Element Manager web application is enhanced based on usability review of the existing rel 4.0 user interface. The application navigation is redesigned to group/sub-group the contents tree into a logical and functional o. The intent here is to simplify the system workflow for easy user navigation. Overall changes to the navigator ensuring fewer number of clicks required to arrive at a particular page. Modify the entire application to optimize and increase the reusability of code.

Responsibilities:

• Design, Coding Unit Testing, Test Case preparation FIT
• Earned a Feather in My Cap for successfully sculpting the feature inspite of continuous churn in requirements from the client.

Confidential

Project Engineer

Confidential

Technical Lead

Quarterly Billing-CSM project is to modify the Customer Subscription Maintenance system to implement the flexi bill requirements. Flexi Bill provides the ability to bill Orange subscribers at flexible periods instead of standard monthly intervals. The immediate requirement of the project was to deliver quarterly billing. Corporate Public Sector customers of Orange will have the option to choose quarterly billing in addition to the existing standard monthly billing. Changes to customer subscriptions and bill presentation will be restricted on presentation date. All monthly processes like Network Performance Promise, Bill run and Bundle Minutes Calculation etc. will continue to run on a monthly basis.

Responsibilities:

• Define the approach to select a monthly or quarterly bill frequency for new and existing Corporate Public Sector customers.
• Role based access, only Supervisors in BCS are allowed to amend Bill Frequency.
• For billing periods greater than one month, the bills should not be itemized.
• Paper bills should be either single page invoice or entirely suppressed billing.
• Changes to the business processes within CSM to support flexible billing in: -Provisioning -Bill Cycle change -Subscription maintenance

Technology Environment: 4GL, C, ESQLC, Informix, ENCINA and MQ on HP-UX servers

Confidential

Onsite Coordinator Technical Lead

• Direct Debit Payment Set up for New Existing PAYG Customer
• Direct Debit Payment Collection Application of equivalent Airtime Value
• Amendment and Cancellation of Direct Debit Instructions
• Successful and failed payment validation and application
• Payments process execution exceptions reporting

Responsibilities:

• Understanding the business requirements from the client
• Identifying the impact on the existing system and preparing the Impact Analysis documents
• Review of code, Integration test plan System test plan

Technology Environment: 4GL, C, ESQLC, Informix, ENCINA and MQ on HP-UX servers

Confidential

Developer

Responsibilities:

• Development of analytical engine for multiple views of bills in a personalized fashion.
• Design and development of advertisement engine for identification of advertisements to be displayed based on rules that the subscriber's profile matches.
• Preparing Integration Test Plan carrying out the testing of integrated system.

Technology Environment: Perl, CGI, XML, XSL, Postscript, HTML, Javascript MySQL on Linux

Confidential

Tester

Technology Environment: Oracle 8i, TBL, HTML, JavaScript Defect Tracking System on Unix server

Confidential

Developer and Tester

Technology Environment: Stored Procedure Builder on DB2, Oracle 8i

Confidential

Tester

Technology Environment: TCL/TK, HTML, JavaScript.