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System Administrator Resume Profile

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SUMMARY

  • Possesses a Bachelor degree and Over 7 plus years of experience in IT industry.
  • Extensive experience in performing System Integration/Administration for Microsoft Windows NT 4.0, Windows 2000 Standard/Advanced Server, Windows 2003 Standard/Enterprise Server, Windows 2008R2, Windows 95/98/XP.
  • Experience in Veritas Net Backup.
  • Working Experience with Internet Information Services IIS 4.0/5.0/6.0 and Microsoft Cluster Server 2.0.
  • Extensive experience in creating Websites.
  • Extensive working knowledge in Windows Active Directory, DNS, DNS records, WINS, DHCP, DHCP scopes, Windows Desktop and Remote Desktop.
  • Extensive experience in upgrading from Windows NT 4.0 to Windows 2000, 2003 Environment.
  • Working Experience with Windows Server Update Services for updating latest Microsoft product.
  • Expertise in Array configurations, Diagnosing server, Updating Firmware and PSP.
  • Experience with HP servers DL360, DL380, DL580, ML 570, BLp20g , IBM servers and Dell Power Edge Servers.
  • Experience in performing System Integration/Administration for VMWare ESX 3.0/3.5/4.0/5.0 and Virtual Center Server 2.0/2.5/3.0/4.1/5.0.
  • Experience in creating virtual machines, templates, clones on hosts.
  • Extensive experience in P2V conversions using VMware Stand alone converter and PlateSpin
  • Configured SAN storage and Network connections to the converted Physical machine.
  • Configured ESX hosts with DRS, HA and VMotion enabled for load balancing.
  • Configured memory, processors, switches, San Storage to virtual Machines on ESX hosts.
  • Configured virtual networks between the virtual machines through virtual switches.
  • Installed Presentation Server 4.0/4.5.
  • Extensive experience on Resource Manager, Installation Manager, and Load Manager.
  • Migrating from Citrix Metaframe Presentation Server 1.8 to 4.0.
  • Publishing applications and providing access to the users using PS console.
  • Configuring Citrix Access and Citrix Secure Gateway.
  • Creating a test Environment in Citrix for Production Team to test their applications.
  • Carried forward exercise to implement Disaster Recovery PLAN DRP solutions.
  • Ability to work under pressure where meeting deadlines is a priority. Capable of reducing project time and costs while motivating a team.
  • Hardworking, determined and a good team player. Strong verbal and written communication skills.
  • Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.

TECHNICAL SKILLS

  • Operating Systems: Windows NT/XP/2000/2003/WindowsMe/3.1, 3.11, MS DOS 6.22,
  • Databases: SQL 2003/05
  • Packages and Tools: MS Office2000/XP, MS Outlook2002, IIS 6.0, Front Page 2002, Internet Information Services6.0, McAfee Virus Scan all versions , McAfee Web Scan 1.0,Norton Anti Virus all versions , Drive Image all versions , Arc serve, Compaq Insight Manager software, VPN, Real VNC, Double Take, MS Virtual Server, HF-Net Check Pro, Remedy ticketing system, IBM Blade technology, USD, IBM Lotus Notes client 6.5, IBM Same time Chat 7.5, Motorola Instant Messenger, Citrix ICA Client versions starting from 3.0 to 10.0, HP Open view, Cisco VPN client version 4.2, Nortel Client, IBM
  • Hardware: Experience with installation of IBM based systems mother boards, Internal/External Modems, NIC SCSI/IDE Hard disks,USB1.0/2.0 Based Devices, ISDN Modems, Hubs, Switches, HP Compaq servers, Dell Servers, HP Proliant servers
  • Networking: TCP/IP, LAN, WAN, DNS, WINS, DHCP, Telnet, Remote Desktop, HTTP, FTP, DSL, SSL, OSI, Telnet Server, Ethernet, Token Ring.
  • Web and Transaction Servers: IIS 5.0/6.0

PROFESSIONAL EXPERIENCE

Confidential

Position: System Administrator

Responsibilities:

  • Was responsible for maintaining and supporting 1500 servers with about 3000 users
  • Involved in Managing Backup and restoration of AD server databases with Vertias net backup.
  • Designed Backup strategy that suits the client requirement and supporting back up teem.
  • Installed and maintained ESX 3.0/3.5/4.0/5.0 host and build virtual servers using virtual center 2.0/2.5/3.0/4.1/5.0
  • Created and maintained the VMWare session in Test and Production Environment
  • Cloning sessions and also creating Templates through Virtual Infrastructure Client.
  • Configured Load balancing in Virtual Center.
  • Converting physical machines to virtual machines by using VM converter and PlateSpin
  • Configured storage and Network interfaces on the converted Virtual machines on the host.
  • Configured ESX hosts with DRS, HA and VMotion enabled for load balancing
  • Created VM Machines for Test Environments to test applications
  • Used VB scripts to automate the production environment
  • Installation and configuration of IIS 6.0 under Windows 2003 environment
  • Working experience on Microsoft Windows Clustering
  • Installing and Maintaining Windows 2000 and Windows 2003 Servers
  • Configured Windows Active Directory, DNS, DNS records, WINS, DHCP, DHCP scopes, Windows Desktop and Remote Desktop
  • Used HP Insight Manger to run Diagnostics to rule out hardware issues
  • Update Firmware and Proliant Support Pack for Window 2000 and Windows 2003 servers.
  • Used Windows Server Update Services for updating latest Microsoft product.
  • Teamed NIC's using HP Teaming software for redundancy during failures.
  • Used Altris to Install the Operating System and to run scripts to update patches on HP Servers
  • Worked on Service Request and Project Request assigned by the Team lead.
  • Involved in Capacity Planning as per the request
  • Used to Quote HP servers as per the Project Requests
  • Active participation in moving the Data Center Migration from one Location to another Location
  • Configured servers in the DSView 2.x and 3.0 for KVM sessions as per the organization's policies.
  • Created Packages using Rapid Install Packing.
  • Creating User accounts and groups in Active Directory
  • Run PS utilities Scripts to perform the necessary operations.
  • Maintaining Print servers, Application servers and File Servers.
  • Worked with Heat Tool for ticketing process.
  • Knowledge on Linux Red Hat
  • Provided daily, weekly and monthly health reports on existing Citrix Farm and suggesting up gradations of servers or license.
  • Responsible for effective Incident Management, Problem Management and Change Management as per ITIL
  • Working on various environments such as testing, implementation, Production support and Giving Production support on 24/7 bases during critical issues .

Environment: Windows XP/NT/2000/2003, MySQL 2000, ESX 3.0, Virtual Center, Oracle, VMWare, Citrix, VMware converter

Confidential

Position: System Administrator

Responsibilities:

  • Involved in Migrating windows 2000 to Windows 2003
  • Experience in installation and configuration of IIS 6.0 under Windows 2003 environment
  • Experience on Windows Active Directory, DNS, DNS records, WINS, DHCP, DHCP scopes
  • Domain including 14 Domain controllers, 5000 users
  • Involved in Managing Backup and restoration of AD server databases with Vertias net backup.
  • Designed Backup strategy that suits the client requirement and supporting back up teem.
  • Used to support a local Web server on a client machine by FrontPage Server Extensions
  • Created Virtual Servers on ESX 3.0 and maintained through Virtual Center Infrastructure Client
  • Configured HA, Failover and DRS in VI
  • Installation and Configuring of VMWare ESX 3.0 Server
  • Creating Roles and permissions in VMware Server
  • Installing and configuring VMWare tools in Windows tools
  • Created templates and build virtual machines on ESX Hosts,
  • P2V conversions are done using PlateSpin converter tool
  • Configuring Virtual Network Configuration in VMWare
  • Installing VMWare Sessions on ESX Servers
  • Configured memory, processors, switches, San Storage to virtual Machines on ESX hosts.
  • Migrated more than 300 users from Metaframe Presentation Server 1.8 to 4.0
  • Monitoring and managing the performance and the load balance of the Servers.
  • Creating a test Environment in Citrix and VMWare for Production Team to test their applications
  • Used to manage Desktop Virtualization using VDI
  • Working on Remedy tickets and prioritizing the work as per the SLAs. Giving global Support to entire network which span over 5 IDC International Data Centers and 110 remote locations around the globe . Working with various products
  • Installed Citrix Presentation server 4.0 and its components
  • Weekly server maintenance, planning and coordination
  • Worked on all kinds of Severity incidents, contacted the customer on Sev 1 and 2 incidents, updated them regularly about the action taken and root cause.
  • Created Process Documents and Standard Operating Procedures as per the ITIL standard and was reviewed by Managers
  • Introduced the procedure of templating the details and requirements captured from the Users for reference of all the Team members and Manager
  • Updated the Manager with a weekly Status reports with the current status, issues and action taken on the issues to be resolved
  • Working on deadline, multitasking, simultaneously working on multiple projects and coordinating with various vendors.

Environment: Windows XP/NT/2000/2003, My SQL 2000, Exchange NT/2000, DNS, WINS, DHCP, Sun Solaris, Citrix Metaframe Presentation 4.0, Platespin

Confidential

Position: System Administrator

Responsibilities:

  • Installing and Maintaining Windows 2000 and Windows 2003 Servers.
  • Maintained and supported 2500 servers with about 3000 users
  • Installation and configuration of IIS 5.0 under Windows 2003 environment
  • Working Service Request and Project Request assigned by the Team lead.
  • Working on various environments such as testing, implementation, Production support Giving Production support on 24/7 basis during critical issues .
  • Administration of Active Directory Services on Windows 2003 servers delegating administration, setting up trusts, monitoring replication, installing domain controllers, creating logon scripts, disaster recovery and resolving directory related issues.
  • Maintaining Group Policies for Active directory users.
  • Installing and configuring integrating DNS and Active Directory
  • Installation and Configuring of VMWare ESX 3.0 Servers.
  • Creating Virtual Machines, Templates, Clones and Snapshots of VM's
  • Installing VMWare tools on virtual machines
  • Installing operating system on VMWare Sessions
  • Configuring Virtual Networks for production and backup NIC's of virtual machines on ESX Hosts
  • Providing support to employees / users / clients for desktop problems, IP addresses configuration, Network setup and connectivity issues from 1st level to top level.
  • Resolved Problems related to Server Services such as Restart, Stop, and Failures etc.
  • Maintaining servers with latest security updates, critical patches, anti-virus, and backup

Environment: Windows 2000/03, XP, DNS, WINS, DHCP, WINS,FTP server, Active Directory, File Print server, Citrix 4.0, VM Ware ESX Server, McAfee Antivirus.

Confidential

Position: System Administrator

Responsibilities:

  • Was responsible for installing Windows 2000/03 server, Workstations and secured their connectivity
  • Designed network-using Windows 2000/03 server as PDC and 30 workstations attached to it.
  • Installation and configuration of IIS 5.0
  • Implemented a Single Master Domain model with capacity to support hundreds of users
  • Implemented Fault Tolerance using RAID 5.0/1.0 levels on different servers.
  • Administration of Windows2000 server and remote installation of Win 2000, Win XP client systems.
  • Responsible for enterprise patch management.
  • Updating of crucial data sets on Mainframe systems and operation of AS-400 system.
  • Responsible for Citrix Metaframe FR3 and Citrix web client configuration as a pilot project.
  • Publishing and assigning the user permissions to access the Applications in Citrix Management Console
  • Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers
  • Manage and supervise Desktop Support team. Diagnose and troubleshoot escalated calls.
  • Maintain online troubleshooting documentation for computer-related software hardware installation.

Environment: Windows NT/2000/2003/XP, Windows Terminal services, AD for 2000/2003, VMWare, SQL Database, Citrix MetaFrame 3.0, Terminal Services Licensing, Print Manager, USD, FTP.

Confidential

Position: System Administrator

Responsibilities

  • Created User Accounts, groups and running scripts on production servers.
  • Assigned local security policies on member servers and standalone servers using RDP
  • Worked extensively on 2500 server environment and 200 windows domains.
  • Manage and monitor Active Directory services and group policies.
  • Worked elaborately on different windows environment which include Windows NT version 4.0, Work Station, Terminal, 2000 and 2003.
  • Running VB Scripts to validate logins on 1000 servers and check the server access on weekly basis.
  • Strong Knowledge in creating various objects like User Accounts, Computer Accounts, and Auto logon accounts.
  • Experience in Internet Information Services 4.0
  • Extensive installation and administration of Citrix 3.0 on windows 2003 servers
  • Publishing the Desktops and Individual Applications according to the Department requirements in the organization.
  • Publishing of application in the Citrix environment for the User to test through the web interface
  • Providing users with access rights and permission for accessing the applications
  • Installing and updating the windows patches
  • Assigning folder permissions to the users by gathering approval from the group owners. Identify and troubleshoot failing clients, return clients after troubleshooting to ensure proper remediation. Issue and track escalations to clients' system administrators.
  • Understanding of tape pools, tape retention, backup levels full, differential, incremental
  • Attending meetings on upcoming lab projects
  • Using own technical skills to work as directed in labs

Environment: Windows 2003, XP, DNS, DHCP, WINS,FTP server, Active Directory, File Print server, Citrix 3.0, McAfee Antivirus.

Confidential

Position: Windows Administrator

Responsibilities:

  • Installing win server 2003 with Active Directory, DHCP, DNS
  • Installing Domain Controllers
  • Managing applications on Citrix servers and troubleshoot
  • Managing users, groups and computers
  • Utilized Net Op for remote Diagnostics and Inventory
  • Involved in a project to evaluate and install all latest Service Packs and patches for Windows 2000/XP/2003 on all servers and PCs.
  • Involved in a migration project from McAfee to Symantec Anti-Virus
  • Involved in detailed documentation of several key processes software installation configuration on servers and PCs, customizing workstations, uploading and downloading Norton Ghost images, etc
  • Supporting Hardware issues on IBM, COMPAQ and Dell Servers.
  • Co-ordinate with Vendors Manufacturers to place service call other trouble shootings
  • Installed and supported various models of Toshiba and Palm handhelds

Environment: Compaq Proliant, Dell servers Windows NT, 2000, 2003 and RAID5.

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