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Windows/vmware Administrator Resume Profile

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Doha, QataR

Certified Server/VMware

Administrator with more than 14 years of experience in IT Infrastructure Management Services using windows technologies like Active Directory, Hyper-V, Clustering, Disaster Recovery and VMware.

SUMMARY

  • Expertise in P2V MIGRATION using VMware Converter and Plate Spin 6.8.x. Administration of production Windows Servers infrastructure that includes Domain Controllers, IIS Web Servers, SharePoint and Microsoft 2003 and 2008 Clusters.
  • Thorough experience in Computers, Networks, Storage and Backup management using infrastructure technology from leading service providers in multiple cloud based hosting environment.
  • Excellent experience in Datacenter maintenance and Infrastructure Delivery Operations.
  • Involve in documentation related to detailed Project plan and design in high-level Cloud based models. Managing the Production support team for maintaining and supporting the Infrastructure Delivery Operations.
  • Experience includes good domain knowledge of Banking, Education, Construction, Gas Petroleum, Airlines industries.
  • Proven experience in managing multiple large-scale infrastructure projects across matrix environments, and complex migration that address technology such as datacenter.
  • Excellent experience in Server Hardware technology for private hosted environment
  • Worked in a fast paced team environment with excellent communication skills.

TECHNICAL PROFICIENCIES:

  • Operating System : Windows NT/2000/2003/2008 R2/2012 Servers, RHEL
  • Microsoft Technologies : Hyper-V, DHCP, DNS, AD, IIS, SQL Server 2005 and
  • 2008, SharePoint 2007/2010, Office 2003/2007/2010/2013
  • VMware : ESX/i 4.0, 4.1 5.1, 5.5, Vcenter
  • Update Manager, VMware Converter, Platespin
  • Storage Switches : IBM DS3512 Express Dual controller storage Cisco
  • and Brocade Switches
  • Hardware : IBM X 3200 M2/M3 servers, IBM Blade HS22,
  • Dell power Edge R300 / Power Vault 600 Servers, Dell power Vault TL 4000, IBM TS3100 Tape Library
  • Backup Antivirus : Symantec backup Exec 2010/2012/2014, Veritas Backup
  • Symantec Endpoint Protection, TrendMicro Office Scan
  • Remote Tools : RDP, PC Anywhere, Putty, ICA Client.

PROFESSIONAL EXPERIENCE

Confidential

Windows/VMware Administrator

  • Managing Active Directory domain controllers, user accounts, print and file servers, DNS and DHCP services
  • Assisted in migrating of Exchange 2007 to Exchange 2010.
  • Assisted in the migration and relocation of server infrastructure to a new datacenter.
  • Administration and Management of VMware Windows Servers.
  • P2V and V2V migration using VMware Converter third party products like Plate spin.
  • Upgraded and Managed Symantec Backup Exec 2012 /2014
  • Monitoring the backup of entire network and troubleshoot/resolve the failed backups.
  • Responsible for interpreting policies/practices, identifying/satisfying resource needs and ensuring achievement of business and engagement goals. Decisions can influence client plans, schedules and overall client satisfaction.
  • Installed and Maintained Hyper-V.
  • Managing Cluster Services -- Installation Administration
  • Apply defect prevention methodology across accounts within a location/center through the application of root cause analysis RCA and other technical methods in collaboration with account SMEs, technical SMEs and other team members Upgraded TrendMicro Worry free Solution to TrendMicro Endpoint Solution 10.6.
  • Manage MS WSUS software update automation system.
  • Monitor changes to the systems in production to ensure system integrity at the disaster recovery site
  • Managing over 1500 users in the active directory.
  • Analyze all defects experienced by accounts in the pools, to drive quality improvement
  • Conducting Root Cause analysis for typical problems faced by users and solve them.
  • Manage a team of fifteen information systems personnel to implement new solutions, upgrade hardware and software, operate and administer computers, maintain peripherals, telecommunication appliances, networks and information systems.
  • Meet with Internal auditors and review the IT policies and procedures, and disaster recovery site plan and operations.
  • Maintain current inventory, disaster recovery plan, offsite tape storage
  • Review and evaluate the maintenance and support operations of information systems, networks LAN and WAN , computer workstations, operating systems, software applications and other peripheral equipment.
  • Assist the IT Manager to plan, organize, control and evaluate the operations of information systems and the information systems personnel

Confidential

Designation : Senior System Operations Lead Specialist

  • Providing Windows Server support to the International client.
  • Administration and Management of VMware Windows Servers, VMWARE vSphere 4.1.
  • Administration of Windows 2000, 2003, 2008 servers with ADS, DNS, DHCP, DFS.
  • Creating and Managing of User Accounts, Groups and GPOs.
  • Monitoring servers to minimize service downtime and meet service level agreements.
  • Checking the backup status of the servers and taking an action on failed backups.
  • Experiences on NTFS file permissions preparing the docs for support.
  • Working experience on Group policies, Non-authoritative restore.
  • Cluster administration on windows 2000 Advanced server and 2003 Enterprise server environment.
  • Print Server Management.
  • Experience on ITIL process and tools like BMC Remedy, Heat, Infoman.
  • Experience on IBM X 3200 M2/M3 servers.
  • Server building and application installation.
  • SAV reports and remediation.
  • Server base build QA on boarding QA Quality Analysis .
  • Ability to work independently and in a team with high initiatives.
  • SAN Health check manually and through script.
  • Managing the Calls like production Node, Domain controller down, File system corruption on production server and production major H/W failure.
  • RCA preparation and meeting SLA for RCA submission
  • Assume personal responsibility for resolving problems in most effective way possible Within SLA reaching root cause and preventing problems.

Confidential

Designation : Network Engineer

  • Installed, upgraded, and diagnosed Windows 2003 Network.
  • Installed Windows 7, Windows vista, Windows XP/2000, Linux.
  • Managed Active Directory domain controllers, user accounts, print and file servers, DNS and DHCP services
  • Configured and maintained file server, exchange server Outlook express.
  • Upgraded Symantec SAV v10 Enterprise Solution to Symantec Endpoint Protection Enterprise Edition v11.
  • Manage MS WSUS software update automation system
  • Installed, upgraded, and troubleshoot all end-user technical issues.
  • Managing over 1800 users in the active directory.
  • Conducting Root Cause analysis for typical problems faced by users and solve them.
  • MS/VMWare virtual server installation and configuration for lab and testing purposes.
  • Installed and configured all hardware peripherals servers, printers, routers, etc.
  • Providing network administration, monitoring, optimization troubleshooting
  • to keep the network up and running round the clock Configuring different server hardware and disk drives with fault tolerant configuration
  • Execution of network administrative tasks as per the Company policies/procedures
  • Monitoring voice based Avaya Cajun Switch and configured Avaya IP Phones.
  • Interacting with network support team on client side with day-to-day basis for operational issues or updates.

Confidential

Designation : System Administrator

  • Installed and Implemented Windows 2000 Network,
  • Installed Windows 9x, Windows XP, Linux.
  • Setup, installed, and repaired desktop computers and laptops in conjunction with hardware and software problems
  • Installed and configured all hardware peripherals servers, printers, etc.
  • Manage configuration and hard drive imaging which includes patches, upgrades, ghosting, virus protection, mail, and disaster recovery for client based workstations
  • Managed recipient policies, user objects, distribution and security groups, contacts and address lists, creating Active Directory Users and profiles.
  • Working on OS related problems and solving them.
  • Network Hardware Maintenance.

Confidential

Designation : System Administrator

  • Installation of Windows 2000, Windows NT, Window 98.
  • Diagnosed and supported hardware/software issues within classroom environment
  • Assisted students with installation of network cards, configuration of modems, and establishment of connection between devices
  • Demonstrated and assisted in construction of crossover and straight through cables
  • Installation of other Software Such as SQL Server, Oracle.
  • Installation and Maintenance of Intranet site.
  • Maintaining and troubleshooting Hardware.

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