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Systems Support Specialist Resume Profile

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PROFESSIONAL EXPERIENCE

  • Recognized as a Subject Matter Expert, provided training and maintenance of the installation base maps throughout the South East Region and its personnel.
  • Instrumental in the in the drafting of Data Collection Guidance Chapters for SDSFIE data Migration 2.6 to 3.01. The guidance is to be used as policy and program objectives by Navy Geo-Readiness Enterprise wide.
  • Planned and coordinated implementation of GIS for Navy multi-participant project involving various Navy divisions, including Storm Surge Maps, Flood Plain Maps and FEMA Data.
  • Led a variety of working groups to create data maps in support of assigned Navy and Marine Corps personnel. Demonstrated analytical skills utilizing geography, GIS products, management and economic data. Performed spatial data collection using Global Positioning System GPS Trimble GX 6000 and remote sensing techniques. Created and maintained ArcGIS maps, Geo-Readiness Explorer GRX maps, Regional Base maps RBM , and other GRC maps for all assigned installations, AMBL,, and other NAVFAC organizational components.
  • Submitted 3 Storm Surge maps to the 2013 ESRI UC Conference and was selected for inclusion into the 2014 ESRI Map book. Provided customers a graphic look at potential threats to real property and supported decision making ability for senior leadership to mitigate those risks.
  • Geographic Information Systems GIS Analyst Geographer Geographic Information Services, Inc., assigned to Naval Facilities Engineering Command Southeast NAVFAC SE Geo-Readiness Center GRC Jacksonville, Florida
  • Applied knowledge and skills of geospatial data using GIS formats while incorporating into Asset Management Business Line AMBL requirements. Incorporated knowledge of customer's requirements, geography, planning, A/E, and public administration to accomplish mapping and GIS tasks.
  • Recognized with Letters of Appreciation to GRC Director from customers acknowledging alertness, responsiveness and providing excellent customer support.
  • Produced comprehensive GIS products that were used as the basis for administrative and budget planning studies, such as Townsend Bombing Range, Military Construction projects, and other high visibility Special projects.. Executed project completion within planned costs, specified times, and in accordance with DoD regulations and all other applicable instructions.
  • Key player in participating in Cadastral Land Records Management Project for Townsend Bombing Range Expansion project. Researching deed histories, easements, interpreting legal descriptions, reflecting the most up to date information.
  • Captured numerous AD-HOC queries for several geo technical features through GPS field data collection.

Systems Support Specialist

  • Troubleshooting of Desktop, server and gateway PCs, including ancillary computer equipment.
  • Installation of Ethernet cabling, routers, switches, hubs and firewalls.
  • Supported Insurance policy system that allowed insurance agents to prepare quotes and submit applications also supported patient billing application and Medicaid billing system.
  • Migrated Medicaid patient billing database.

GIS Specialist / Geographer

  • Member of the Disaster Assessment Team went out in field and collected data for Federal Emergency Management Funding.
  • Provided mapping GIS Analysis support for ESF function at Emergency Operations Center during Hurricane Charley, Hurricane Frances, Hurricane Dennis and Hurricane Katrina.
  • Executed project completion within planned costs, specified times, and in accordance with all applicable instructions and regulations.
  • Checked Legal descriptions for mathematical closure accuracy
  • Performed spatial analysis of GIS data layers to produce data, reports maps.
  • Created Layers Shape files from interpretations of Legal Descriptions.
  • Reviewed applications based on SJC Land Development Code, SJC Comprehensive Plan SJC Development Review Manual.
  • Created thousands of maps for Planning, Zoning Development Services, staff reports, research, and prepared Board agenda packets.
  • Utilized GIS software ARC/INFO and GRASS to digitize new coverage's, edit existing coverage's, and produce output.
  • Used ArcGIS to produce formatted map output for public presentations.
  • Create, edit, query, geocoded georeferenced GIS data as needed for Wind and Storm mitigation project. Evaluated existing resources determined requirements and evaluate data sources, conditions and accuracy.
  • Drafted RFPs for installation of GPS control network, data conversion, and QA/QC managed, maintains and deployed GIS files on centralized server. Coordinate data collection and application development to eliminate duplication of effort among agencies/departments. Install and configure software.
  • Prepared grant proposals for funding agencies and expert comment reports for USFS Review Teams. Performed field work, lab work, and data analysis in support of several projects, including studies of canopy density, forest fuels accumulation, vegetation distribution, global climate change, Operated GPS units Rockwell PLGR , Trimble in the field and uploaded GPS data to GIS software.
  • Performed field work, statistical analysis and GIS analysis for two federally-funded research projects: Presented research findings to staff and developers.
  • Composed official Flood Hazard Map series and established FEMA flood zones within St. Johns County based on data provided by FEMA. Worked with homeowners through dispute and resolution through identifying inaccurate FEMA data and rectifying.
  • Participated on E911 address project with Emergency Management Center

Systems Support Tech II

  • Promoted from Systems Support Tech I position.
  • Deployed Implemented a Video arraignment System for the 7th Judicial Circuit Court
  • Provided county wide user support training in the use of network resources
  • Supported TCP/IP Server- Client Configuration, multi-processor systems,
  • Deployed network upgrade and rollout for State Attorney's Office
  • Deployed entire network upgrade for St. Johns County Tax Collector

Systems Support Tech I

perating Systems: Windows 7, Windows XP, Solaris, Linux, Primos, AS/400

Networking: Samba, NFS, Windows shares, troubleshooting using Unix tools Programming: PHP, Perl, AML, bash and csh, QML, SQL, PL/SQL and PL/pgSQL, JavaScript/DHTML, CSS, X/HTML, some experience with Python. GIS: ArcView 3.x, ArcGIS including ArcSDE and ArcInfo Workstation , OpenEV, JUMP GIS, QGIS, GDAL, PROJ.4, Google Earth KML Web Mapping: MapServer, MapScript, PostGIS, ArcIMS, OGC WMS/WFS/WCS standards, Google Maps API Relational Databases: Oracle, PostgreSQL, Sybase, MySQL Web Servers: Apache Versioning Systems: CVS, Subversion Image Processing: ERDAS IMAGINE, Photoshop, ImageMagick, Irfanview, Gimp Video Processing: transcode, mencoder, VirtualDub Statistics: SPSS, SAS, PC-ORD Computer Hardware: Building, troubleshooting, and repair of single and multiprocessor systems, hardware RAID, clusters, etc. GPS Hardware Garmin, Magellan, Trimble GX 6000

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