Objective

As an enthusiastic and motivated technical professional, I am seeking a role in which I can l fully utilise my Active Directory skills.

Professional Profile and Management Ability

• Technically sophisticated and dedicated professional with a strong work ethic over ten years of networking and Windows systems expertise in medium to large corporate environments.
• Proven ability to translate business needs into technology requirements that support the company's business objectives.
• Concentrated focus on achieving client satisfaction and meeting a diverse range of needs. Strong belief in providing excellent customer service to all clients.
• Proven project management experience in leading small to medium size technical teams in from project inception to completion.
• Performance focused with ability to deliver timely and effective solutions and meet requirements.
• Cross cultural teaching and training experience ranging from needs analysis to skills acquisition assessment. Professional work experience in three different countries.

Technical Expertise

Professional Experience

Senior Systems Engineer

Confidential Albury

• Design, installation, configuration, troubleshooting and support of Active Directory.
• Level 3 Lead Active Directory Engineer with experience in both the Project BAU space.
• AD User base of 100,000, Groups to 25,000 and 1000 plus Domain Controllers.
• Managing, training and mentoring of overseas team in Active Directory forest, in a technically challenging global environment. Cross cultural communication and instruction.
• Project management coordination and delegation of major AD projects including consultancy, statement of work, proof of concept and AD HLD.
• Multi-team liaising and coordination of roles on projects.
• Meeting deadlines and fulfilling senior management expectations.
• Designing a strong security policy for Windows 2008 R2 operating systems per Microsoft best practices. Creating and implementing a Windows 2008 R2 Server Backup to NAS routine utilizing the Wbadmin tool and scheduling wizard.
• Large-scale Schema Active Directory modifications.
• Rolled out Windows 2008 and MS applications to client sites. Migrating and configuring Active Directory to client specifications.
• Installing and configuring TCP/IP, DNS and Group Policy.
• Designing Windows 2008 R2 DFSR scheme. Deployment of Windows 2008 Print Services.
• Monitoring and troubleshooting network and Windows 2003, 2008, 2012 servers.
• SLQ Database installation and administration.

Senior IT Manager / Senior Engineer

• Working with senior management to prioritise and direct resources towards critical needs and objectives. Designing and developing IT solutions appropriate and optimised to the company's business model and process flows.
• Training and management of up to 30 technical staff and day to day work allocation, project assignments, reviews and appraisals. Responsible for hiring and firing of technical staff and contractors mentoring and support of technical staff in regard to the administration and support of 1500 Wintel infrastructure servers.
• Large scale project management including client facing interaction. Leading small to large project teams in order to administer, manage and meet comprehensive company goals in regard to hardware, software, application rollouts.
• Creating and managing numerous Windows 2003 Active Directory Forests including both single and multi-Domain forests.
• Responsible for meeting strict company SLA and Change management timelines.
• Delivery of information technology services to internal and external user base.
• Exchange 2000/2003 installation configuration and maintenance.
• High level AD design, project management responsibility and technical creation of AD forests based on customer requirements.
• AD consultancy with client facing responsibility. Collaboration with client s to create new AD for Data Centre hosting.
• Creating and implementing an Active Directory disaster recovery plan.
• Windows security implementation/auditing of security configurations and patches .
• Windows 2000 to Windows 2003 Migration.

Senior Systems Engineer / IT Manager

Confidential

• Managing and supervising over 30 system technicians. Mentoring and training of information technical staff. Hiring and firing of technical staff.
• Successful management IT budget of over 200,000.00 per year.
• Key player in the project management cycle for all IT work.
• AD design and statement of work responsibility.
• Creating and maintaining documentation for all IT tasks. Participating in the contribution of a large IT knowledge base.
• SQL Database installation and administration.
• Active Directory creation and security. Disaster recovery planning.
• Exchange 2000/2003 installation configuration and maintenance.
• Corporate server setup, installation, configuration, and troubleshooting of 100 Windows 2000/2003 Standard and Enterprise Servers. Microsoft Systems Management server configuration and monitoring. Installing, configuring and implementing Exchange 2000 and 2003. Migration of Exchange 2000 to 2003, schema update and the movement of 1000 mailbox users.

Systems Administrator

• Systems administration, technical support, installation, configuration, and troubleshooting of 150 Windows 2000, Windows XP Pro systems.
• Participating in large scale project management meetings in order to plan and design a new Forest and Active Directory scheme.
• Adding and configuring services, protocols, processor replacement, cabling, set up and configuration of hubs, switches, routers, installation of additional hard drives.

Systems Administrator, Team Lead

• Supervising 20 technicians hiring, retaining, training, evaluating and mentoring personnel.
• Following a very strict Service Level Agreement and Change Management process.
• Creating and maintaining documentation for all IT tasks. Participating in the building of a large IT knowledge base.
• Providing remote administration for 2500 Windows NT 4.0 and Windows 2000 servers for the United States Postal Service. Daily maintenance, troubleshooting of Active Directory and all Windows servers, and reporting of all logs and issues regarding all Windows servers.
• Creating and administering Group Policy and security templates. Installing, configuring and implementing antivirus to protect all Windows servers

Systems Engineer, Team Lead

• Second and third level technical support, project management, and customer service for PC products that front the AS/400, including issues on Windows 95/98 and Windows NT.
• Supervisory responsibilities in a call centre environment trained and mentored new technical support personnel.
• System administrator for the technical department's Windows NT 4.0 Domain.

Quality Assurance Analyst

• Performed regression and functional testing of company's proprietary accounting products on AS/400 and Windows platforms.
• Creating and writing master and detail test plans based on functional specifications provided by development team. Utilized SQL and Auto Test script tools to facilitate standardized testing of similar applications. Promoted to Systems Engineer position.

Technical Support Representative

• Responsible for technical and customer support for company's proprietary accounting software. Handled escalated issues regarding complex customer calls.
• Provided AS/400/PC support. Promoted to QA position.

Business Consultant

• Performing financial statement generation, general ledger reconciliation, payroll, and fixed assets accounting functions for clients.
• Successfully managing budget.
• Training business personal in use of PC's and software/hardware.
• Installing, implementing and managing Windows NT 3.51/4.0 Domain models.
• Providing technical support and training for Windows PC products.
• Trained personnel in accounting and business practices.

Secondary School Teacher

• Adapted quickly and effectively to new environment.
• Undertook teaching training in preparation for position.
• Learned Melanesian Pijin language and cross cultural awareness training.
• Head of Business Department at secondary school.
• Instructing high school students in accounting and business commerce.
• Supervising and training national teachers.
• Reinforcing classroom principles with meaningful real-world assignments.
• Playing a key role in exposing students from a remote, third-world country to modern business practices and principles.
• Providing Year 12 students with the knowledge for meeting college entry-level accounting requirements 85 of students were awarded college placements.