Objective:

Obtaining hands on networking or computing systems management position in whatever industry that offers further technical and professional development, collaboration with other technology professionals in a challenging environment, and opportunities to apply technology to advance strategic business goals.

Qualifications:

• Develop and implement technical solutions including business continuity and regulatory requirements.
• Proficient and experienced in implementing and supporting enterprise information systems
• Plan, design, install, and configure all components including servers, data networks and software.
• Troubleshoot and resolve complex and time sensitive hardware, software, configuration and networking problems and mission critical systems.
• Perform systems management and administration. Consistently apply best practices to optimize security, availability, throughput and performance. Conduct system maintenance, provisioning, back-ups, fault tolerance, disaster recovery and configuration management.
• Team coaching mentoring and development.
• Managed technical projects including Secure Wifi rollout, server OS upgrades, Data Link cards, install and upgrades of applications in the enterprise.
• Negotiated support and licensing agreements with vendors.
• Coordinate complex schedules and multiple work streams.

Technologies and platforms:

• Operating systems Novell NetWare, Linux, Windows Server 2000, Windows Server 2003,2008 Mac X,
• VMWare EXSi 4.x and 5.x
• design, implement, manage, support, and troubleshoot servers, storage and related software
• Hardware platforms HP Proliant, IBM Netfinity, Net App, SNAP, Dell Poweredge and Apple servers.
• Management tools HP Openview, Insight Manager, MRTG, Cricket, Big Brother, and Tivoli.
• EMC Clarion: CX700, CX600, and Brocade fabric switch's.
• Sun StorEdge L180 tape library: Legato, and Backup Exec client software.
• Storage virtualization technology Navisphere, VMWare and Visual SAN
• Messaging Lotus Notes, Domino Server, Microsoft Exchange, GroupWise, Net mail, SMTP, BES.
• Database Microsoft SQL server, MySQL, Oracle, Datatel and Banner.
• Internet and Web services Microsoft IIS, Apache, Secure FTP, Secure LDAP, CIFS, iFolder.
• Portal DIRXML password synchronization, One net, Net folder, and I-Planet.

Networking and data communications

• Topologies and protocols TCP/IP, LAN/WAN, Cat 5/6, secure wireless, satellite, wireless broadband, 802.xxx, 803.xxx ,EVDO, WiMax ,Secure WiFi.
• Advanced LAN optimization diagnostic tools and utilities Tivoli, Ethereal, HP Openview, Sniffers, Packet sniffers. Viso and AutoCAD network planning and diagramming
• Various switches, routers, and data services including wireless routers, CSU/DSU, ISDN, Cabletron and Cisco.
• Directory services management and integration Novell eDirectory, Sun LDAP, Microsoft Active Directory,
• PIX Firewall, Sonicwall, Demarc penetration testing, DMZ and multiple security.
• Symantec corporate edition Anti-virus, AVG, Forefront, Sophos pure message, Iron port anti-SPAM, anti-phish. Secure ID, Security policy management.

Work Experience:

System Administrator

Confidential

Manage a diverse team of IT professionals, including remote services. Hands-on IT network operations management. Manages a dynamic enterprise IT services environment, to include Windows Exchange, Blackberry services, Citrix services, Windows 2008, VMWare, WSUS, SCCM, Blackberry services, Active Directory, patching software and project management. Managing Security team, FISMA, OMB, NIST.

Confidential

Senior position oversees daily IT operations as a contractor to the EPA. Supporting the enterprise server environment and as a member of the VMware team. I am managing the REMEDY helpdesk que as the helpdesk manager. Currently I am the team lead on server OS upgrade from Windows 2003 to Windows 2008. A team member that upgraded the VMware environment to 5.x, Created SOP's, training plans to meet security requirements for staff. I work with budgets mentoring, recruiting quality staff and bringing customer satisfaction up 40 to 98 . Reconciled the asset management system and brought that up to 96 including network devices and workstations monitors etc. I recommend technology solutions and work as the project manager to bring them into production. Manage a team of desktop support technicians that are deployed via the helpdesk system.

IT Manager Senior systems admin

Senior position oversees daily IT operations in an international environment. Supporting StarBucks. Active directory, Blackberry and BES, Windows 2000, 2003 2008 servers, XP, Vista, MS office suites, SCOM,VMWARE,VOIP, application packaging, project management, EMC SAN, Symantec, Firewall, Siebel and Oracle rollout, Third tier support for users, VPN, VERITAS, security planning, business continuity. Budget management. Staff training

Senior Network admin Team leader

Team Lead with three clients in downtown DC. Project management. Employee management. Tier three issue resolution. Symantec End point protection roll out, Vista, Office 2007, Spam filtering, data back up solutions, business continuity. Staff training and mentor. Team building. Managing budgets for IT clients. Exchange 2007 Communicator roll out, Share point, Customer liaison.

System Administrator/ Manager/Project manager

Senior position oversees daily IT operations in a multi state environment. Active directory, Blackberry BES, BlackBerry application WMS, Windows 2000, 2003 servers, XP, Vista, MS office suites, WSUS,SMS, application packaging, project management, Firewall, Comdail systems, Timberline accounting application, PBX, VOIP, Third tier support for users, VPN, Backup Exec, security planning, business continuity.

System Administrator/Manager

• Senior position oversees operations, systems administration and manages internal projects and staff. Troubleshoot escalated networking and client server software or hardware issues. Built help desk infrastructure and trained help desk staff. Account management, system back ups and corrects security issues. Plan, implement and test solutions for disaster recovery, business continuity, high-availability, regulatory audit requirements and data retention policies. Duties included managing staff and budget and designing and helping business building IT business solutions for all the departments. Support scientists including installing, maintaining 54 TB disk systems and accompanying backup systems.
• Senior position oversees operations and systems administration for more than 100 servers and manages internal projects and staff. Troubleshoot escalated networking and client server software or hardware issues. On call 24x7. Account management, system back ups and corrects security issues. Plan, implement and test solutions for disaster recovery, business continuity, high-availability, regulatory audit requirements and data retention policies. Duties included managing staff and budget and designing and helping business building IT business solutions for all the departments. I was successful in implementing a staff IT continuing education program as well.
• long-term accounts. Resolve complex technical issues including network connectivity, break/fix, software, hardware and client instruction. Manage day-to-day operations in multi-site region. Support Windows NT 4.0 servers and clients, Windows 9x clients, Cisco, Cabletron, Compaq servers, various laptops and desktops. Secure LAN including administering proxy servers, firewalls, domain resources, user and group management.
• Troubleshoot and resolve issues with client server software, hardware and various LAN elements. Create accounts, perform system back ups, and correct security issues. Lotus Notes administration, server and client replication, create and maintain accounts. Develop curriculum and course materials for undergraduate-level computer science courses and graduate-level programs including Networking and E-commerce. Teach undergraduate courses and assist graduate-level instructors.