Qualifications Overview

Top Secret clearance TS/SSBI active/current 08/2011, Secret Clearance active/current 09/2010

• Information Technology Specialist/ Consultant with over 10 years field experience in the following:
• Network Engineer-LAN/WAN/MAN, firewalls include/Cisco ASA/PIX, Juniper, Check-Point, Blue Coat, McAfee- Sidewinder, Stonegate,
• Nagios monitoring on the firewall for traffic and policy control
• Cisco network security and emergency recovery, Symantec NetBackup7.5, FastBack recovery, VMware, HP/iLo, Solarwinds, HTTPS/HTTP, EIGRP, BGP, OSPF, FTP, MPLS, Juniper SRX,
• PuTTY/SSH, used for scripting with DHCP,DNS,MPLS protocols, command line tools, Windows Server2003, Windows Server 2008, Exchange Server, MS SQL server, Citrix, and SMS/Network Support
• Technician-hardware: desktop and laptop pc Dell, IBM, Gateway, Compaq, Hewlett Packard, rack mounted HP Proliant 350/360/ blade servers, Cisco routers and switches, Cisco Voice over IP phones 7941G series, RIM Blackberry, Palm Treo PDA , ADP wireless security systems, surveillance monitors and cameras, CAT5/6 , cable installation, T-1/T-3 phone lines, dropbox, video monitors and motion detectors.

Software

OS-Windows 2K/XP/Vista/WIN7, Linux/Oracle 9i, Symantec/Norton Ghost, Active Directory, Outlook XP/OWA, HP GroupWise mail server, Lotus Notes-Domino server, DHCP, DNS,WINS,IE7/IE8.

Professional Experience

Confidential

Network Systems Engineer

• Updating the old version legacy servers, on the OpenNet and ClassNet servers and switches with the backup solution with VMware ESXi used for virtualization
• Install new server racks as needed only if identified in classified documents in design GITM hardware refresh for both h/w s/w, replacing the legacy configuration with virtual server configuration.
• Install firmware and iLo applications to the management servers, virtual host servers, NetApp servers, NAS network attached storage DAS direct attached storage servers on the unclassified and classified end.
• Thin clients, using vMotion within the VMWare ESXi application software.
• Install and configure of Cisco 3560, 3760, 2960 core and client switches using SolarWinds. Identify and configure domain controllers using Active Directory, member servers, terminal servers, exchange servers, configure LUN's,RAID/0/1/RAID5.
• Log all software, hardware, and media via database. Prepare for post installations.

Confidential

Confidential

Help Desk Support Tech/ PC Technician/ Network Engineer

• Pre build: HP Proliant 380 G5/Receiving Inventory/Rack server into rack/Setup server ready for
• build. /Build Configure: OS with Windows 2003 SP1 may be even SP2/Patch Antivirus ePO /Switch to collect timezone, manually move Drives to Bay 5/6/7/8/ Create Array/logic disk 1 0, formatted into E Drive. Install PXE Proxy Services on E Drive/Setup Replication job to replicate XD image and SWDIST Application Libraries 110-120GB /Basic configuration of HP iLO.
• Post Build: SolarWinds for scripting for master/media/client servers, Copy the printer cabinet files from the target to be replaced server/Run printmig to restore printers.
• Unrack and box Server/Deliver to shipping/Arrange DHL pickup
• Designed, installed and supported Windows/XP network maintaining all Cisco routers and switches, HP servers, workstations desktop pc , laptops , and networked HP printers/additional duties included upgrading network hardware and software components as required.
• Various duties included installs, upgrades, and network configurations using Solar Winds/configuration scripts , network printing rights, network security Cisco PIX, and software applications on file servers.
• Provided technical support, maintained network LAN/WAN/MAN and controlled network traffic, set policy, load balancers, directories, vpn and security for networks being installed. Assignments were complex and performed with little or no supervision on routine work.
• Provided help desk phone support for 18,000 users on Citrix server shadow users to resolve various issues . Microsoft Exchange Server2003 resetting and performing backups to remote office servers ,
• Active Directory resetting user accounts, resetting passwords, resetting roaming profiles provided support for People Soft Ticket system,
• PDA's included the Palm/Treo 650/700 and Blackberry 7720/7750.
• Handled wireless connectivity issues with laptop, desktop pc's on Citrix Thin Client- Nfuse/OMNI servers, eForms XP monitored all on the applications page, monitored the Exchange server/mail server with Outlook 2003/OWA
• Set-up user accounts/profiles, mail merges, . pst folders, etc./Closed approx. 98 of all tickets/work orders average 25-45 calls per day .

Confidential

SEC VPN Laptop Deployment Team

• Responsible for the deployment of over 180 DELL Latitude D600 Installed software i.e., Case Soft, WP 11, Data Migration of old hard drive to laptop.
• Installed dual flat screen monitors/Configured SEC VPN client V3.0, Concordance Workstation, BlackBerry PDA's and desktop/Assisted in the training of the attorneys for the new applications
• Fed sector redeployment assignment: completed client survey for info on applications and hardware used and needed/ Performed migration from OS Win2K to WinXP, updated Windows virus security, exchanged data from old pc to new pc which included Lotus Notes Dominos 5.0 server.
• Created user accounts on the network for email access thru Outlook/ Upgraded systems applications and applied required patches e.g. Cost Point, LCD, Oracle , Novell Client 4.0 configured users passwords, domains, trees, servers, giving user access to local and network drives and network printers/ Installed hardware, optical drives, RAM memory cards, Iomega optical zip drives, hard drives, downloaded updated drivers online, desktop and mini tower models: IBM Net Vista, IBM300PL, Dell Optiplex, Gateway GPS-400c, Dell Latitude laptops, IBM ThinkPad T40/30 laptops, entered completed data on an online database, The CSC portal, which included the tech info of the new units and the surplus units.

Confidential

Wireless Alarm Systems Installer Consultant

• Installed and configured wireless security systems for commercial and residential customers.
• Installed CAT5 cable for T-1 and T-3 lines interconnecting panel box with telephone line box hardwired and installed sensors, motion detectors, fire alarms, close circuit monitors for the wireless systems.