PROFESSIONAL SUMMARY:

• Dedicated leader with extensive experience in manufacturing, insurance, and software development environments. Ability to focus on the big picture, provide cost effective solutions, motivate and lead people. Currently holds a Secret Security Clearance. Additional Languages: Spanish, Italian, German, and French.

TECHNICAL SKILLS:

Network/Desktop Operating Systems: Windows 2012 Windows Server 2008Windows Server 2003Windows 7 Windows Server 2000Windows 10Windows 8Linux Windows NT ServerWindows XP

Applications and Utilities: Microsoft Sharepoint Microsoft Exchange/Skype OpenStack Microsoft Terminal Services Microsoft SQL Citrix MS Office 365 SAP B1 SAAS/IaaS Active Directory VMWare 5.1, 5.5, 6.0 Microsoft Powershell EMC SAN/NAS NETAPP Microsoft Azure

PROFESSIONAL EXPERIENCE:

Confidential, Clemson, SC

Network Architect

Responsibilities:

• Subject Matter Expert to created, installed and maintained system software on mission critical systems. tune systems for optimal performance. Tracked system capacity. ensure system stability.
• Served in on - call rotation.
• Trained and advised less skilled systems programmers and provided
• Provided expert technical assistance for others.
• Contributed to research and development projects as required, systems software. provides technical support in developing, maintaining, installing, and using operating systems and subsystems for mission critical systems.
• Subject Matter Expert to create, install and maintained system software on mission critical systems. Tune Systems for Optimal Performance. Collaborated and liaise with other units and serve as atechnical resource and subject matter expert.
• Contributed to research and development projects as required.

Confidential, Newberry, SC

Sr Network Engineer

Responsibilities:

• Managed core network equipment,HW/SWupgrades, changes and replacements
• Remote LAN and security management forseveralsites
• Monitored, maintain, and configure network security systems and manage escalations
• Project management, planning, new site designs and implementation
• Managed the day to day availability and 24x7 up-time of all core and fault tolerant systems
• Implemented major modifications to the corporate infrastructure.
• Managed relationships with outside vendors.(ex. Cisco, Verizon, etc)
• Maintaineddaily workload and task performance ofDepartment resources

Confidential, Anderson, SC

Architect Consultant

Responsibilities:

• Consulted as their IT Professional for a complete Infrastructure overhaul. Met with Senior Management to document their needs and expectations. Held meetings with department heads and employees to documents their concerns in-regards to their current technological challenges.
• Took a physical inventory of all IT Infrastructure. This included all servers, network equipment (LAN/WAN), backup, printers, cabling, desktops, and laptops. Used Visio to draw out the company’s current IT environment. Installation of NETAPP and Solarwinds software. Setup and configured the apps and trained local staff on how to use the software.
• Worked with the financial and sales department to gain a better understanding of the CRM/RP software that they have employed. Recorded their concerns and needs.
• Contacted several different vendors to discuss the Solution that I created. Worked closely with the vendors to improve my solution and provide my client with the most cost effective Solution. Documented the Solution via a Business Analysis, Proposal, and Visio diagrams.
• Managing the project during IT Infrastructure installation. Assisted in OS installs for the servers, ESXi Hosts, View 7, VDI, Cloud Backups, and adding a colocation for business continuity. Developed and wrote a Disaster Recovery Plan for the company.

Confidential, Greenwood, SC

VDI Consultant

Responsibilities:

• Hired to be Confidential North America VMware VDI Subject Matter Expert
• Collaborated with Senior Level Management as well as Fuji IT Engineers to discuss and plan a strategy for a successful VMware VDI Proof of Concept. Worked extensively with the Fuji Network team to create a new VLAN for the VDI environment. Created firewall rules for the new appliances and servers.
• Architected and thoroughly documented a Proof of Concept for management and created a very technical version for the engineers to ensure knowledge transfer.
• Directly responsible for Project Management for the VMware 7 Horizon View Proof of concept making certain it was successfully completed on time and under budget. Trained the fulltime Fuji technical engineers on how to manage their new VDI Environment.
• Designed and Architected the required VMware 7 Horizon View VDI Production Environment. Worked with Vendors to acquire new technology for Hyperconvergence, Cisco Switches, and EMC SAN.
• Introduced Fuji’s IT department to the use of Private Cloud capabilities and the advantages of employing OpenStack into their IT Platform.

Confidential, Duncan, SC

Network Administrator

Responsibilities:

• Strategy, Planning, Business Acquisitions, Operational Management, and Deployment.
• Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Develop, implement, and maintain policies, procedures, and associated plans for network administration, usage, and disaster recovery.
• Designed and documented and VMware Horizon 6.1 VDI solution for the Hayssen’s customer service and manufacturing environments. Also used OpenStack to move/create application servers to AWS cloud services.
• Admin for company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware including support of PCs.
• Research and review network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Oversee new and existing equipment, hardware, and software upgrades.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor network performance and troubleshoot problem areas as needed.
• Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
• Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
• Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network performance and provide network performance statistics and reports.
• Participate in managing all network security solutions.
• Perform server and security audits, and system backups and recovery.
• Self-motivated leader, providing guidance and service to all team members
• Administer and maintain end user accounts, permissions, and access rights.

Confidential, Columbia, SC

Senior Infrastructure Analyst

Responsibilities:

• Provide infrastructure design representation during the request for proposal process. Responsible for addressing and responding to the complex functional elements of requests for proposals/information. Determines the setting of technical direction based on interaction with the architectural staff. Created Architectural designs for a solution after requirements gathering. Highly experience with expert communication skills, both written and verbal. Able to conduct productive work sessions and provide required results.
• Identified critical assets and systems vulnerabilities among Windows, AIX, and Linux Servers as well as network infrastructure. Designed IT DR policy to secure infrastructure servers and applications. Thorough experience with Solarwinds, Netapp, and all Office products such as MS Visio, Sharepoint, Word, and Excel. Architected, a VDI Solution for all of BCBS nationally, Tricare nationally, and Medicare. Managed and help setup the design for the POC as well as the Production environment, The solution was two-fold, one with Citrix 6 and the other just using VMWare 6 Horizon View, as well as using OpenStack to take advantage of BCBS private Cloud.
• Communicate designed solutions to infrastructure deployment areas. Design infrastructure solutions within set architectural framework, ensuring cost effectiveness and enforcement of architectural standards. Capture and documents business/technical requirements by communicating with customers.
• Complete infrastructure estimating and consultation. Reviews high-level estimates to determine infrastructure impact and to provide estimation of hours required for the assignment. Perform technical oversight/review and approval of less experienced team members and their work.
• Extensive project management experience. Responsible for overseeing large Tricare and Medicare projects from beginning to end. Duties include budgets, timelines, guaranteeing SLA’s are met, creating scopes of work, managing resources, and hands on participation in all phases of each project. Thoroughly experienced with quality and continuous improvement methods & tools, including tracking and fixing defects related to efforts.
• Document all department process and procedures. This includes specific manuals for both job responsibilities as well as how use many different applications. Updated the manuals when new versions of the applications were released. Collaborated with executive management and department heads to write department methodology. Responsible for all new employees. Trained new employees how to implement work using business related methodology.

Confidential, Greenville, SC

IT Director

Responsibilities:

• Directly responsible for planning and creating the IT budget for 2013, supervising an IT staff, implemented a VOIP project for North America locations
• Develop high quality deliverables; lead project team(s) in deliverable development; applied Agile standard methods for performing strategy assessments and implementations; work closely with leadership to set strategy and define success criteria for any project troubleshoot SAB B1 issues, documented SAP B1 and EDI Gentran procedures. Designed and Implemented Disaster Recovery plans.
• Architected a VMware VDI Proof of Concept for the company. Managed the project to a successful completion.
• Partnered with internal client teams to understand business problems and strategies. Created solutions to overcome these problems.
• Provided technical support to support to their six remote locations using RDP, Web based desktop sharing, and console server systems.

Confidential, Greenville, SC

Consultant

Responsibilities:

• Worked with local clients as a systems integrator.
• Installed new Cisco Catalyst, Nexus switches as well as Cisco routers. Built both VMWare & Hyper-V servers, and supported Avaya, Shoretel and Cisco VOIP phone systems.
• Performed help desk functions for current clients which usually entailed troubleshooting Hyper-V servers, SAP B1, VMware servers, - Exchange 2007 & 2010, and client network connectivity. Most of the work performed was completed remotely. Configured and installed Cisco Aironet wireless routers, Cisco Catalyst 2960, Nexus 3000 switches at customer locations.

Confidential, Clintom, SC / Los Angeles, CA

Network Administrator

Responsibilities:

• Managed a Wide Area Network Project to replace all routers and firewalls with Sonic Wall NSA 240’s. During this project moved from Frame Relay to MPLS. Configured and installed the NSA 240 units using RIPv2 for the MPLS circuits. Setup and managed SSL VPN and all firewall functions. Worked with vendors to turn up all new circuits and verified their functionality. Replaced all internal switches with Cisco Catalyst & Adtran NetVanta switches. Configured required VLANs to support VOIP.
• Experienced in disaster recovery techniques, strategies and programs. Designed and implemented a plan to move them from tape to disk based backups at all location. Partnered with a local datacenter to setup a co-location strategy for all mission critical applications.
• Managed several projects to upgrade wiring and network equipment during new acquisitions. Set up and configured Symbol wireless points to interface RFID scan guns to report product inventory and the distribution of goods. Set up and configured wireless access points for each office. Employed Sonicwall Sonicpoints to provide wireless service for internal office employees. Pulled and terminated Cat 5e and Cat6 cables to assist in the wiring projects. Documented maps of all existing as well as new runs for each facility. Provided support for the company’s eight remote locations.
• Over saw the operations of the forty five corporate servers in the Enterprise. Manage Active Directory and Exchange 2010. Managed a roll out of twenty new Active Directory, File/Print, and SQL servers. Implemented a virtualization strategy using Microsoft Hyper-V. Designed security settings as well as desktop standardization using Group Policy. Ensured DNS functionality AD replication.
• Assisted in EDI transactions such as ASN’s and mappings. Managed Gentran servers and documented procedures for the help desk.
• Managed the installation and configuration of a Shoretel VOIP Phone system. Performed site surveys for each location with the vendors. Created internal Scopes of Work for each site and discussed them with local management. Directed a team of subject matter experts to get the work complete. Worked with vendors to ensure that SLA’s were met and helped cut some of the installation costs by learning how to manage the phone systems. Documented all VOIP processes and procedures.
• Converted the network configuration from RIPv2 to OSPF to ensure maximum uptime and availability. Extensive experience with other protocols such BGP and EIRGP.
• Installed, Configured, and repaired all desktops and laptops for the company.
• Assisted with the migration of Windows Sharepoint 2007 server to Exchange vendor’s hosted solution. Still maintained user access rights via their web portal.
• Thoroughly documented all IT procedures for IT and FDA audits. Created a user knowledge base on our Sharepoint server with documentation and demonstrations.
• Experienced with SQL 2005, 2008 R2, and 2012. Setup and configured databases, installed instances, and frequently resolved issues between ERP servers and SQL servers.
• Managed hardware, RFI, and network operations for ERP implementation. Installed and configured Terminal Servers to allow user connectivity to ERP servers. This involved creating Hyper V instance for high availability of SQL servers as well as ERP servers. Documented processes and procedures for the ERP roll out, created manuals, and assisted in the user community on the new software.

Confidential, Greenville, SC

Consultant

Responsibilities:

• Responsible for reviewing new technology and applications for businesses with the Fluor Corporation.
• Developed test plans and reviewing them with the businesses requesting the new technology. Heavily involved in testing new ERP processes and modules for Fluor.
• Implemented and documented all test procedures as well as results. Highly experienced with technical writing and translating documentation from German, Spanish, and French to English.

Confidential, Spartanburg, SC

Consultant

Responsibilities:

• Reviewed current Active Directory structure, document what was in place, communicate some changes to improve the schema, and implement the required changes.
• Managed and maintained their Active Directory. Installed, Setup, and administered Windows SharePoint Server 2007. Created department sites, organizing communities, setting up list & libraries. Maintained users access to the department sites.
• Assisted in documenting processes and procedures for the IT department so that they were compliant with Sarbanes Oxley standards. Maintained their VMWare Host servers and the VMWare instances on those servers.
• Performed Operator functions on their i5/AS400 system. Ensured each day that all tapes were set in the SLR Backup drives, reviewed the nightly backs, and would troubleshoot if any backup issues occurred.

Confidential, Atlanta, GA

Consultant

Responsibilities:

• Managed a team to rollout of desktops and laptops for Confidential across North America.
• Delivered andinstalled new machines at client locations. Imaged hard drives and transferred data for users.
• Configured Cisco 2600 routers and turned up new T1/PRI circuits at each site. Configured Cisco switches with desired VLANS to support VOIP functionality.

Confidential, Greenville, SC

Consultant

Responsibilities:

• Functioned as a System Integrator for Confidential .
• Built and configured Windows 2003 servers, Active Directory, Application, and Exchange 2003/2007. Responsible for both support onsite and remote for customers. This included backups, desktop, laptop, network, and printer support.

Confidential, Greenville, SC

Consultant

Responsibilities:

• Directly responsible for maintaining the health, inventory, and performance of all Windows servers at the International Technical Resource Center as well as the manufacturing facility.
• Managed Symantec Antivirus, Microsoft Operation Manager, and all print operations. Implemented and lead a project for remote management of all Windows servers. Documented the process and ensured functionality of the remote management cards. Maintained users, rights, and access to the Window Sharepoint 2007 servers.

Confidential, Spartanburg, SC

Network Server Manager

Responsibilities:

• Responsible for the operation of eighty five Windows servers for 22 locations across North America. Designed and implemented Active Directory for Confidential . Spearheaded a project to reduce server hardware costs by Microsoft Virtual Server. This eliminated the need to continue to purchase support contracts for out of warranty servers. Installed, Setup, and configured Microsoft Windows SharePoint 3.0 server so that each department and external sources could share documentation. Evaluated and selected desktop & laptop hardware platforms for all users. Worked with budgets to purchase new equipment and replace aging hardware. Created a standardization program to improve technical response time, streamline auditing/inventory, and to save capital.
• Project Manager for company rollout of new desktops and laptops, including ordering and shipping. Developed Windows 2000 and XP Professional images for the new equipment and integrated existing technologies into the new images.
• Extensive experience with Lotus Domino server, including both building and configuring servers as application and/or mail servers. Responsible for the set up of new databases, local copies of databases, and database replication.
• Strong experience with MRP/ERP/EDI implementations such as Material Tracking Systems ( MTS ), JD Edwards One World, and Microsoft Axapta. Worked with the developers to create a program for users and implemented the during the roll out. Managed ASN’s and mappings for any B2B requests with our customers. Utilized Gentran to complete all EDI transactions.
• Extensive usage of the TCP/IP suite DNS, DHCP, RIP, BGP, and OSPF.
• Managed both Wide Area and Local Area network operations for the company that consisted of 2500 users. Directly responsible for network security, router installation ( Cisco 2600 and 3600 routers ), configuration, and troubleshooting any issues.Set up and configured Cisco Pix firewalls for all locations. Experienced with VLANS and network segmentation.
• Set up and maintained all Enterprise backups using Veritas Backup Exec. Designed, documented, and implemented a Disaster Recovery Plan.
• Comprehensive experience with Avaya PBX switches and Intuity voicemail systems. Implemented and managed a VOIP and video conference project. This project helped to greatly reduce the amount of money spent on long distance calls, conference call services, and travel as well.