SUMMARY:

A senior IT professional with over 15 years of experience in HP UNIX system administration, Experience includes:

Installation and Upgrades:

• Installed and configured HP9000 D/K/L/N-Class servers, rp54xx, rp44xx, rp74xx, rp84xx at various site including Telecomm, Finance, Publication, Food and Airline companies.
• Installed, configured and upgraded HP OpenView OmniBackII 3.5/4.0/Data Protector 5.1, Veritas BackupExec9.1/NetBackup5.0 on HPUX11.X and Windows under heterogeneous environment having 40 HPUX, 8 Tru64, 12 Windows, 8 Novell and 1 Sun Solaris clients with EMC Storage, EVA3000, VA7110 and SAN Backup Device i.e. MSL6060, SureStore 2/20, EMC L180 and L700 libraries.
• Installed and configured HP OpenView Network Node Manager on UX/Windows to monitor and manage various network devices across country. Integrated with Motorola Management tool and configured Interface Utilization Report and Alarm Notification.
• Installed and configured two rp7420s/rx8640s having 10 vPars, some of them MC/Service Guard nodes.
• Installed additional storage on EVA3000 and created additional disk groups/vdisks. Replaced HP StorageWorks 2/8 with 2/16 SAN switch and created zoning on new switch under heterogeneous environment.

Server Consolidation:

• Migrated data from 4 rp5430 Servers to 2 rp4440 servers with SAN Storage running Oracle based application Replaced G-Class server with rp34xx Server.
• Consolidated many obsolete servers E/D-Class servers with rp74xx server.

Mission Critical Support:

• Provided 24x7 Mission Critical Production Support to a fleet of 100 D/K/N/L/rp54xx/rp74xx/rp44xx/rp84xx/Superdome Servers running on Oracle/Informix/Sybase .

Capacity Planning:

• Connected 40-45 HP/SUN servers to EMC Storage running Oracle based application.
• Managed and monitored resources in terms of server sizing i.e. no of CPUs, memory, NICs, FCAs and Storage capacity. This included periodical meetings with IT Heads.

• Performance Tuning and Troubleshooting:

• Fine-tuned various OS kernel tunable parameters i.e. Nbuf, nproc, nfile, semaphores. Modified swap.
• Diagnose and resolved various hardware/software problems on various models of HP9000 servers, HP OpenView suite of products.
• Worked with Network Administrators, Database Administrators and Application owners for required tuning.

Backup/Disaster Recovery:

• Created OS Image tapes using Ignite-UX utility for vPars on K/D/N/rp54xx/rp4440/rp74xx.
• Part of the team responsible for setting up a DR Site. Responsible for setting up replica of production server using HP OpenView OmniBack/Data Protector. Involved with DR Drills.

Storage:

• Handled HP EVA3000/4000/5000/XP1024/XP12000 Storage under heterogeneous environment with Brocade 2800/3900 and HP StorageWorks 4/64 switches as well. This installation involved zoning of switches and LUN Presentation to various servers involving MC/SG and Microsoft Cluster on SAN. Configured Business Copy on XP-storage across Production/Staging/Q Servers involing MC/SG. Preformed Staging Refresh i.e.Business copy from Production to Staging.

Security Administration and Change Control Management:

• Converted HP system to Trusted System with Password aging policy controlled root' user access, submitting Change Control for very change on FDA Regulated Systems using Remedy.
• Documented modifications done on file system size, kernel parameters, Cluster Configuration, etc.
• Followed and documented guidelines for Change Control/Change Management procedures.
• Adherence to ITIL Processes.

Cluster Configuration:

• Installed and configured MC/Service Guard with two vPars/nPars running Oracle e-Business Application and two vPars running Oracle RAC on separate rp7420s. Integrated Oracle RAC with MC/Service Guard. Packages Reconfiguration which is part of Business Copy.
• Configured two HPUX SAN Boot vPars as MC/Service Guard Nodes with Oracle RAC.

Database Administration:

• Created raw file systems for Oracle as a package for MC/Service Guard nodes and Informix running on HPUX 11.x. Created Oracle Instances on HPUX11i and Windows.

ITIL Management:

• Followed Asset Management, Incident Management, Change Management processes when performing change control requests, adequately report problems and resolutions to management. Worked on Remedy 7.

TECHNICAL SKILLS:

• Hardware: HP PA-RISC Servers Superdome, Itanium , rp84xx, rp74xx, rp54xx/rp44xx, rp3410/N/L/K/D/E/G/H-Class and Workstations 712/715/B/J-Class ,
• HP SureStore Autoloader 1/8 DLT, HP SureStore Library 20/700, MSL 6030/6060
• Terminal Controller
• O/S: HPUX 9.x/10.x/11.x, SCO Unix/SCO OpenServer/AT T UNIX, Windows.
• Backup/Recovery HP OpenView OmniBack II 3.5/Data Protector 4.x-5.x, Veritas Backup Exec 9.x
• Storage HP Sure Store VA7xxx, HP Storageworks EVA3000/4000/5000,XP1024/XP12000
• SAN Products Brocade Switches 2800/3900, HP StorageWorks 4/64
• Utility: HP OpenView Operations for Windows, Internet Services, Reporter, Mirror/UX,
• MC/Service Guard, Partition Manager/Virtual Partition, Secure Path, Ignite/UX, NFS.
• Protocol TCP/IP, SNMP, NFS, DNS.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Responsibilities:

• Architect, Design Propose Enterprise Level Solution for large applications based on the business need, performance, scalability budgetary specifications from the client. Planned and deployed UNIX Server Architecture.
• Installed, configured and provide 24 7 production support to a fleet of mission critical servers and SAN NAS Storage HP Systems like PA-RISC Superdome with nPar/vPar, Rp 8420, rp 7410 Itanium rx 8640, with vPars, nPars rx6660 with MC ServiceGuard Cluster with SAN and NAS Storage
• Provide production Support systems running SAP/SAS/Manugistics applications on HP 11i.
• Configured MC ServiceGuard clusters on Superdome, Itanium rx8640, rx6660, and Rp8420 running Hp 11i v1, v2.
• Monitored and Tuned System performance using Glance, MeasureWare. Tuned OS Kernel, I/O, memory, Disk and other kernel parameters.
• Configured Business Copy between MC ServiceGuard nodes and set up First mirror copy on different server.
• Performing Refresh on Staging Environment, which is Second Mirror copy. Storages involved are XP1024/XP12000.
• Act as a backup to storage team and support EVA 8000 and other storage Arrays.
• Configured setup HP APA Auto-Port Aggregation on rp7410 for load balancing
• Responsible for Server Consolidation - Develop migration methodology, finalize configuration, design build HP Hard Partition on Superdome, Decommission old servers, manage the project and perform the migrations.
• Performed Capacity Planning, Site Planning, Server sizing Growth forecasting.
• Responsible for Data Center Relocation - Planned raised floor request, Storage Request, Network Request, Backup Request, Move Servers from Cincinnati OH to Raritan NJ data center, Allocate storage, perform restores and document the entire move.
• Migrated Servers running HP 11.00 to HP 11.11 v1
• Troubleshoot all hardware and application related problems.
• Configured Ignite-UX for Server Builds, Online JFS, and Mirror Disk/UX for day to day administration
• Change Control Management and Help Desk Ticket using PICASSO-Remedy Software.
• Installed and configured Veritas Netbackup 5.1 for daily backups and crash recovery
• Wrote Documents as per FDA Regulations like IQ/OQ.
• Organize Meetings with end user for major changes on systems.
• Implemented HA Test and DR Test. Set up DR drills and monitored all the processes to keep the DR site in sync with active production.
• Wrote and maintain shell scripts for day to day automation.

Confidential

Team Leader / Senior Customer Engineer

Responsibilities:

• Provide regular and timely assistance to clients owning wide range of HP Systems like HP9000 Servers, Wintel Servers and associated devices.
• Provided 24x7 Mission Critical Production Support to 100 D/K/N/L/rp54xx/rp74xx/rp44xx Servers running on Oracle/Informix/Sybase running HP 10.x, 11.x. Migrated data from 4 rp5430 Servers to 2 rp4440 servers with SAN Storage running Oracle based application at Telecomm. Replaced G-Class server with rp34xx Server.
• Consolidated many obsolete servers E/D-Class servers with rp74xx server.
• Upgrade HP-UX 10.x to 11i. Applied associated OS Patches.
• Migrated from Unisys Unix to HP-UX 11i
• Planned, implemented and documented backup and Recovery policies. Also planned DR strategy and implemented DR Drills.
• Responsible for installation, configuration and support of MC ServiceGuard running Oracle RAC.
• Troubleshoot bottlenecks arising from hardware and software issues. Applied patches and Interacted with HP for critical support as and when needed.
• Installed and configured HP EVA3000/4000/5000 Storage under heterogeneous environment with Brocade 2800/3900 and HP StorageWorks 4/64 switches. Responsible for zoning, LUN Masking to various servers involving MC/SG and Microsoft Cluster on SAN.
• Installed Oracle 8i, 9i on Unix/Windows. Helped DBA's in day to day administration tasks like online backups, database monitoring, tuning both applications and databases etc.
• Responsible for day to day monitoring of all servers and tuning them for optimal performance.
• Installed and configured HP OpenView suite of products like NNM, OVO, Performance Manager, Internet Services and interact with HP on a regular basis. Used Omniback/Data Protector and Veritas BackupExec for backup and restores.
• Configured RAID 0, RAID 0 1, RAID 5. Also configured NFS, DNS, SNMP and TCP/IP.
• Wrote extensive shell scripts for day to day monitoring of servers, interactive backups and for automating routine administration tasks.
• Wrote Standard Operating Procedure manuals, Technical guides, Installation and configuration manuals and policy documentation.
• Organize support review meeting with customers and support contract negotiations.

Confidential

• Responsible for Data center management comprising of HP, Compaq, Sun Solaris servers.
• Installed and configured various HP 9000 servers K, N . Gave 24 7 production support to 100 mission critical strictly controlled validated servers running various financial applications in a heterogeneous environment.
• Responsible for keeping servers up 99.9 uptime as per Service Level Agreements SLA's .
• Installed and configured FibreChannel switches Diagnose and troubleshoot all issues related to them.
• Monitored and tuned all servers running HP and Windows.
• Installed and Configured 2 nodes SwitchOver UX.
• Conducting testing of proprietary applications developed by Citicorp.
• Evaluated Veritas Netbackup, Tivoli Maestro as a possible replacement for ArcServe.
• Installed and configured DNS, NFS, RAID 0, 0 1, RAID 5, TCP/IP and SNMP.
• Used IgniteUX for server recovery. Used GlancePlus, PerfView for day to day monitoring and tuning.
• Coordinating with branches in other countries for problem resolution. Support Validated Environment.

Confidential

• Installation and Configuration of hardware for Oracle e-Business Suite Application involving 2 rp7420 having 12 vPars connected to EVA3000 and MSL6030 over SAN. Some of the vPars had Mirror/UX, MC/Service Guard with Oracle RAC and Service Guard NFS Toolkit.
• Two vPars were HPUX SAN Boot vPars with MC/Service Guard with Oracle RAC. This involved tuning OS, conversion to Trusted System with Security Baseline defined by EDS , and creation of raw filesystems for Oracle 9I database under cluster.
• Installed and configured Oracle 8i/9i instances and worked with Oracle DBA's in tuning the same.
• Replaced HP Storage Works 2/8 with 2/16 SAN Switch and configured zoning under heterogeneous environment.
• Upgrade of storage on EVA3000 and followed by creation of Disk Group/vdisks and assigned to hosts under heterogeneous environment.
• Worked with the Network engineers/Security Specialists for Router configuration, Load balancing and OS hardening, System Security to support all e-business applications.
• Provided 24x7 Mission Critical Support.

Confidential

• Migrated data from 4 rp5430 Servers to 2 rp4440 servers with SAN Storage running Oracle based.
• Provided 24x7 Mission Critical Support.
• Implemented Enterprise Backup Solution. The client environment includes HP OpenView OmniBackII 3.5 comprised of 40 HP/Sun and 35 Win/Novell servers connected over LAN/WAN across country with EMC and SAN Backup Device i.e. L180,L700 with 4TB Data. This involved On-line backup of Oracle Database on HP/Sun and MS SQL Database on Windows. Provided 24x7 support.
• Installed Oracle 8i on HP-UX and Windows 2k.
• Periodically upgraded OmniBackII 3.5 to OmniBackII 4.1 and to Data Protector 5.1.
• Implemented Network Management Solution with HP OpenView Network Node Manager 6.4 on Windows using Discovery filter for specific IP devices. Integrated with Motorola Management Software. Configured Alarm notification
• Build from scratch 2 rp4440/4 rp7410 server with Mirror/UX, TCP/IP and DNS.
• Upgraded various servers like N/L/rp4440/rp7410 servers by adding memory, CPU.
• Managed and monitored resources for 40 HP Servers.

Confidential

Sr. Customer Engineer joined as Field Customer Engineer

Responsibilities:

• Handled sales and support of HCL and HP range of products.
• Provide incessant assistance to customers having wide range of HCL Intel Servers, Motorola based servers and HP Servers/Workstations.
• Supported 10-12 HP9000 K/E-Class servers, 4 HP9000 Workstations 712/715 and Terminal Controller.
• Troubleshoot and resolve problems along with handling a team of engineers.
• Successfully handled HP9000 servers and workstation like E/G/H/K-Class Servers, 715/C/B-class workstations.
• Played an integral role in ensuring revenue by handling Annual Maintenance Contract, after sales support and upgrades.