With over 10 years of the technology industry in both small and large organizations, I am seeking a challenging position in a dynamic organization where I can apply my technical expertise, leadership skills, and enthusiasm towards a long-term career in information technology. I have a reputation as an innovative, dedicated and result-driven professional.

Confidential

Senior Network Analyst

• Design, implement and manage IT systems and operations policies.
• Perform cost analyses and evaluate vendor comparisons of software/hardware systems to ensure cost-effective and efficient operations and measure feasibility of various approaches and make recommendations.
• Administer the Active Directory domain Windows 2003/2008/2012 , DHCP, DNS, VPN and GPO.
• Administer, manage MS Exchange 2007 CCR environment, perform all aspects of Exchange polices, backups/restores, updates, manage client access OWA, Webmail, Blackberry and ActiveSync .
• Leading and planning Exchange 2013 Project upgrade.
• Oversee IT projects implementation and provide recommendations.
• Conduct systems security evaluations, audits. Ensure all systems meet local and national standards by applying GPO and Benchmarks standards.
• Implementing a disaster recovery plan and procedure to maintain business continuity.
• Oversee the SharePoint 2010/2013 infrastructure, user access, site creation and administration.
• Manage LAN resources and components Physical/Virtual Servers, Network switches, Firewall, FC Switches and NetApp SAN.
• Configure and manage NetBackup backups to disk and tapes and coordinate off-site storage.
• Manage VMware VCenter in test and production environment and manage data stores on NetApp SAN iSCSI, NFS and CIFs.
• Monitor system performance, system availability and identify any vulnerability.
• Troubleshoot complex hardware and software problem, and provide Tier 3 support for the network and support team.
• Managing Enterprise Vault for Exchange and File Servers archiving.
• Test and evaluating AWS Cloud Computing prototype.

Confidential

Systems Administrator

• Administered and managed multiple Active Directory domains across multiple sites, data centers.
• Installed, configured and maintained physical and Virtualized servers on VMWare/Egenera/3Par SAN.
• Configured, maintained, and monitored network switches and FC SAN switches.
• Supported Operational Team project scheduling and planning tasks.
• Monitored and upgraded 3Par SAN and Egenera Platform.
• Proactively managed the environment and initiated required corrective actions for potential or present issues identified.
• Responsible for conducting monthly Windows patching for all the DCMS ELA Windows servers in the domain.
• Applied builds to all Web farm servers with the minimum downtime as needed.
• Monitored hosted environment to ensure stability, integrity, security, availability and functionality.
• Ensured that the systems are designed and operating to meet local and national standards.
• Responded to Qualys monthly vulnerability scan and resolve any vulnerability.
• Create job aid/task documentation and document the network infrastructures as needed.
• Support Anakam Two Factor Authentication and Anakam Identity Proofing services in all ELA environments.
• Conduct all environment changes in accordance with the DCMS Hosting Operations change control process.
• Managed/created/installed Secure Sockets Layer SSL certificates for all ELA web servers.
• Troubleshoot hardware and software problems, and build new environments to meet Security standards and compliance.

Confidential

Systems Administrator

• Researched, identified and evaluated ways to improve systems administration tasks such as patching, imaging, software distribution, SOX compliance, etc.
• Led problem-solving efforts often involving outside vendors and other support personnel and/or organizations
• Deployed, setup, and maintained more than 100 servers in a Windows environment and few Linux Servers.
• Interfaced with Helpdesk to provide 3nd level support, responded to incidents quickly and professionally in an on-call 24/7 environment.
• Managed the Active Directory infrastructure and primary network services DNS, WINS, DHCP, Group Policy, etc .
• Participated in the migration from Lotus Notes to Exchange 2007.
• Designed and implemented secured Mobility for exchange 2007 OWA, RPC/HTTP and ActiveSync.
• Participated in the implementation of SharePoint 2007 worldwide Intranet corporate website.
• Implemented and maintained NLB web servers Farm.
• Designed and implemented System Center Configuration Manager 2007 on multi domain worldwide.
• Implemented server upgrades, maintenance updates, and vendor supplied patches.
• Managed Backup Exec backups to disk DataDomain and tapes and coordinate off-site storage.
• Managed all systems and user accounts and groups. Implemented policies, procedures, and technology to ensure server security.
• Maintained systems security configurations, monitored and responded to security events.
• Troubleshoot system issues and performance problems.
• Developed a comprehensive technical documentation.
• Worked with team to research and develop solutions for infrastructure projects.
• Maintained server clusters, DFS shares, and storage support functions
• Designed and implemented ISA 2006 Enterprise for securing web applications OWA.
• Maintained network security, Vulnerability scanning and web filtering.

Confidential

Network Analyst

• Responsible for the installation and configuration of new servers and Operating systems, software, and hardware for all servers.
• Update and install Firmware, patches, service packs and latest drivers.
• Performed system backups and Created policies to manage Tape library, media, and offsite storage of media.
• Periodically tested backup, recovery procedures and data integrity.
• Maintained user's accounts in Active Directory MS Exchange 2003 and different applications used by the Union.
• Monitored system logs and activities on all servers and devices and Troubleshoot network issues.
• Performed FTP site operations ensuring data protection by encrypting files using PGP.

Confidential

Network Administrator

• Responsible for the operations and maintenance of all critical servers associated with USPTO of up to 650 servers and 13,000 users.
• Responsible for Systems documentation, daily administration and problem resolution.
• Participated in migrating servers from old Data Center location to the new location Backing up servers, Changing Network configurations, uninstalling reinstalling Servers, Testing servers after the move

Confidential

Network Administrator

• Responsible of general network operations at all levels.
• Administered and maintained all servers in the network DHCP, DNS, File Print Server, SuSE Linux open Exchange, Red Hat Enterprise VOIP Server, Security Camera Server, Audio Video Streaming Server, Phone tree server
• Ensured security of stored information and giving access to relevant people.
• Installed, documented and managed hardware/software.
• Responded to computer and network problems in a timely manner.
• 24/7 On-call availability on mission-critical business operation.

Confidential

Technical Support Specialist

• Resolved technical issues related to all company's applications, multiple OS, and hardware and ensured proper escalation procedures were followed for unresolved issues.
• Set up workstations for new employees, configured systems installed and tested software and hardware
• Troubleshoot the technical hardware problems which faced by the Users Network adapters, Ram, Hard Drives, modems, other Hardware peripherals .

• IT Planning and Management.
• LAN/WAN Design and Administration.
• Active Directory Planning and Migration
• Hardware and Software Systems acquisition, installation and support.
• Disaster Recovery Solutions.
• Microsoft Windows NT/2000/2003/2008/2008R2/2012, Exchange2003/2007/2010/2013, SharePoint 2007/2010, WSUS, SCCM, SCOM
• Linux Red Hat, CentOS, Apache, MySQL, PHP LAMP
• Virtualization VMware, VSphere and Egenera.
• Audio and Video Media Streaming
• Symantec End Point Protection, Veritas Netbackup 6-7.5 and BackupExec 11-12.5
• SAN and Fiber Channel Switches management 3PAR and NetApp
• Windows Cluster and Network load balancing.
• Monitoring Tools: Orca, Nagios, SCOM, and Whatsup Gold