EMPLOYMENT HISTORY

IT Systems Administrator

Confidential

Technical responsibilities :

• Manage Exchange 2007, Active Directory 2008/2012, DNS and DHCP servers,Membership SQL 2008 Database server, SharePoint and Project servers
• Maintain Windows and Linux OS Buffalo NAS
• Configure policies on Fortigate Firewall system
• UseSymantec EnterpriseEndpoint protection 11 to update antivirus systems on individual computers
• Perform regular backup of Exchange, Active directory , SQL and file servers using Symantec Backup Exec 12
• Utilize Script logic Desktop Authority tool and Script logic password self-service
• Manage and SupportShortel VoIP server
• Manage Lyris List server blast email server and configurelist servs
• Configure and manage Buffalo NAS Windows and Linux OS system for file storage
• Support Windows and Mac platform client computers
• Configure and support tablets and other mobile devices
• Set up and support CITRIX Gotomeeting / Gotowebinar
• Setting up and supporting Audio and video conferencing systems.
• Perform daily overall system monitoring
• Perform data restore and recovery
• Setting up and supporting Audio and video conferencing systems.

Managerial Responsibilities:

• Work with Vendors to manage technology upgrades and related services.
• Work with vendors to compare technology service pricings and prepare procurements
• Work with my supervisor to plan annualtechnology department budget
• Communicate and explain technical terms in non-technical terms to non-technical staff
• Work with resellers and vendors to purchaseServers, Computers, Printers and other technology Items.
• Responsible for making sure that all technology service subscriptions are paid timely
• Manage software licensing
• Manage technology inventory

Projects I have worked on since joining the organization

• Worked with vendors to identify and setup off site online backup system
• Created a standard for computers, Printer and laptop models to be purchased for staff use
• Installed and configured new servers
• Proposed and implemented Buffalo NAS Windows and Linux OS system for file storage
• Proposed and implemented Symantec Backup exec V12 for onsite backup
• Proposed and implemented Symantec Endpoint Protection V11
• Proposed and implemented Scriptlogic Desktop authorityand password self-service systems
• Over saw the implementation of the new Fortigate 200D firewall
• Created and implemented new inventory system
• Researched on how to the organization should be PCI compliant for all payment transactions
• Proposed virtualization based options on future technology upgraded and implementation Project in progress
• Worked with other high level staff to selecta consulting company to work with in implementation CRM system- Project in progress

IT Systems Administrator

Confidential

Installing, Configuring and managing windows 2003/2008 Server software.

• Installing Server operating system.
• Configure and managing Active Directory system.
• Managing Exchange server.
• Configuring and managing DNS, DHCP.
• Configuring and implementing group policies.
• Monitoring server operation using windows monitoring tool.
• Configuring and implementing data backup and recovery system for client users.
• Configuring Network systems.
• Configuring and Managing Print servers.

Installing, Configuring and supporting Mac OS X 10.4/10.5/10.6 client Systems.

• Installing Mac OS X operating system.
• Configuring and managing the network system.
• Configuring and managing user data backup and recovery.
• Installing and sharing server based and IP based printers.
• Troubleshooting Mac OS X based software and hardware issues.
• Binding/Joining client systems to the domain system.
• Creating image files using Carbon copy cloner.
• Configuring Wireless and Airport system.

Installing, Configuring and supporting Mac OS X server Leopard and snow Leopard Servers

• Managing users and client computers.
• Creating group policy for client computers and users.
• Sharing files to be accessed on different platforms using SMB, AFP, FTP and NFS.
• Configuring DHCP, DNS, WEB, Printing and other services.
• Binding client computers to the network.

Internetworking Network Devices

• Configuring and implementing a small router network.
• Configuring, Verifying and troubleshooting RIPV2.
• Configuring, verifying and troubleshooting DHCP and DNS operations on a router.
• Performing and verifying router configuration for static and dynamic route.
• Verifying network status and router operation using basic utilities, PING, trace route, telnet, SSH, ARP, IPCONFIG.
• Implementing password and physical policy on routers and switches.

Installing, Configuring and managing Symantec endpoint antivirus protection system.

• Creating and implementing virus protection policies.
• Pushing Client agents and update policies to client computers.
• Monitoring and cleaning client systems virus status.

Installing, Configuring and Managing Symantec Ghost server software.

• Creating Images and re imaging client computers.

Installing, Configuring and Managing Symantec Backup Exec. Software.

• Configuring scheduled backup.
• Monitoring backup process every day.
• Managing Web filtering using Light speed systems.
• Installation and support of Promethean board and audio visual projectors.
• Installing and Configuring Security surveillance camera DIGIOP system
• Preparing training material for users.
• Utilize ticketing system for technical support request.
• Setting up and supporting technology for Audio/Video conferencing.
• Purchasing Computers, Printers and other technology Accessories needed.

Technical Support

Confidential

• Install and configure windows XP/Vista Systems
• Troubleshoot computer hardware and software problems
• Internetworking Network Devices
• Installing, Configuring utilize client antivirus protection system.
• Give application software training for staffs

Technical Support

Society of International Missionaries

Confidential

Technology Support

• Provide Support for office users.
• Provide Support for users at remote sites.
• windows 2000 Server administration,
• Administer Linux based e-mail server system
• Support and trouble shoot the office Network system and provide remote support.