Security Operations Engineer/ Resident Engineer Resume
SUMMARY:
- Technically - advanced Information Security Engineer with analytic and administrative skills. Experience in environment position related to network security, application layer security, data mining, penetration testing, vulnerability assessment etc and staying ahead of current risks. Exceptional problem solving abilities, process improvements, Strong collaborative skills, Risk mitigation and Team player.
- In depth experience in configuring, maintaining, troubleshooting Enterprise Security infrastructure
- Hands-on experience of security tools: Netscreen firewalls/VPN, CheckPoint firewalls, Proxies, blue coat proxySG, Nagios, Wireshark, Nessus, Tripwire, Nmap, iptables,Metasploit, Kali and Backtrack Linux investigations tools.
- Vast experience in System Administration of Sun Solaris 11, AXE and HP-UX 11i, DL 380 G9 servers running RedHat 7.X
- In depth understanding of Software and Networking such as TCP/IP, TCSH, Shell Scripting, Perl, AWK, DNS, FTP, Database and Tools
- Solid experience in deployment of Oracle databases and administration from ORACLE (9I, 10.2, 11G)
TECHNICAL SKILLS:
Telecommunication/Wireless Infrastructure: Vast experience deploying and managing PBX and exchange switchesWork with Radius, Diameter protocols, IPSec, PKI, X509 authentication, ISO 2700X, CobiT, NIST, Wireless protocols such as 802.1x, CALEA.
PROFESSIONAL EXPERIENCE:
Confidential
Security Operations Engineer/ Resident Engineer
Responsibilities:
- Provide Services in support for Confidential AAA (authentication, Authorization and Accounting).
- Lead Integrator for the Confidential AAA DEV lab, QA lab, and Staging lab for the Cox environment
- Write MOPS on Solution Validation Strategy (SVS), Integration, Application and OS Deployment, Acceptance Test Plan, and Support the implementation of changes as outcome of the analysis and design through the different labs available for the Confidential AAA.
- Work with the Lead Architect and Developer in providing Low Level Design and Testing documents to Translate AAA customer needs into requirements for products and services
- Responsible for integrating and deploying Confidential AAA Confidential customer sites
- Evaluate the technical viability, raise technical issues, and define the technical risks associated with architectural design in HLD/LLD documentation.
- Create customized Confidential AAA customer solutions using the AAA Policy Flow in TAL languages.
- Perform Penetration attack simulation virtualized labs and web applications to determine and exploit security flows and validate the effectiveness of application security flows.
- Perform and monitor patch security devices patching and management
- Perform customer security risk assessments in the integration of various devices and call flow.
- Propose solutions and technologies to implement new requirements and risk management evaluation.
Confidential, NY, NY
Security Operations Center Engineer (SOC)
Responsibilities:
- Lead in Configuration, maintains, troubleshooting, upgrade Enterprise Security infrastructure (500 +firewalls, VPN, web proxy, Lucent 8950 AAA Radius systems etc.)
- Design and implement solutions to optimize operations; rapidly respond to failure or degradation of service, and, service/system instability.
- Lead and assist in troubleshooting problems for security systems, assist other teams in troubleshooting and collaborate with SMEs on firewall rule and other security related clean-up projects.
- Provide a senior engineering perspective in solution, system, network, and process design and implementation
- Lead in Developing procedures for maintaining business continuity practice by developing runbooks for data center powerup/downs and oversee continuous updates, testing.
- Perform application security reviews, threat modeling, vulnerability analysis
- Develop, test, and implement disaster recovery security plans.
- Monitor the whole Enterprise Security Infrastructure (Nagios, Netcool, SNMP, IPS, IDS, Syslog-ng), investigate and respond to security incidents. Configure Nagios to add new hosts. Analyze logs to improve system and network performance, isolate and detect failures, and identify security vulnerabilities or malicious activity
- Analyze TCP/IP traffic; web traffic etc., for malicious attempts, IDS alerts, DDOS, anomaly traffic patterns.
- Troubleshoot various authentication (Kerberos) related issues.
- Provide end user services in products such as Vontu DLP, Symantic EndPoint Protection (SEP), radius, Secureid, Kerberos.
- Manage DNS Configuration for various domains of the firm.
- Provide technical for offshore teams, onboarded new SOC (Canada, Bangladesh) on all products supported on processes, procedures and workflow. Developed twikis for user facing and internal defining alert monitoring and response, troubleshooting, escalation process and procedures.
- Serve Confidential the Technical escalation point for issues from the Level 1 teams for multiple security products
Confidential, Piscataway NJ
SEIM Deployment and Technical Support Engineer
Responsibilities:
- Deploy, Configure, maintain, troubleshoot, upgrade SEIM (SIMone) infrastructure systems for event monitoring, event recognition, event analysis and investigation of security log data generated daily.
- Configured SIMOne dashboards, alerts, and reports to analyze critical security intelligence data from Agents/collectors (nCircle, Foundstone, Tipping Point, Fireeye, TripWire).
- Work with customers in building, testing and validating rule based correlation using SIMOne correlated engine tools to address the severity recognition.
- Lead deployment of Oracle database and provide DBA support to clients in upgrades, performance tuning, recovery and backup
- Provide system administration to clients in UNIX and WINDOWS OS upgrades, performance and troubleshooting
- Install, update and maintain Applications, middleware, system management tools, operating systems and networks in the Unix environment
- Performed threat analysis, vulnerability assessments for IDS/HIDS (TripWire), NIDS (Snort).
- Lead role to Investigate and troubleshoot Application and network connectivity between SIMOne various components using tcpdump in PCAP data format and analyze captured traffic logs using Wireshark Network Analyzer
- Performed investigations of security incidents, anomalies and events and the development of incident reports procedure including Root Cause Analysis (RCA) of incidents with Severity 1
- Ensure SLA with customers are met and restore customer operations in a timely manner
- Perform Backups and develop proposals for Backup Procedures and retention periods for various Database Recovery scenarios.
Confidential, Warren NJ
Production Support/Release Engineer
Responsibilities:
- On site Production (PROD), System Test (SIT), UAT Infrastructure support of eDelivery business application.
- Release and code Build Engineer for SIT, UAT and PROD environments using SVN.
- Deployment of software releases using WebSphere to SIT, UAT and a live production environment.
- Deploy and configure SSL s in SIT, UAT and Production.
- Deploy and support Oracle 10g platform for the eDelivery Application.
- Liaison with the development, business, quality assurance and other support teams to co-ordinate and facilitate the change management scheduling, and timely resolution of production execution issues.
Confidential, NJ
Site Engineer
Responsibilities:
- Virtual member of VZW engineering and planning and operations group defining new product ideas, directing support efforts for complex technical issues, planning and executing system upgrades and integrations
- Site Engineer, Responsible for integrated Radius AAA Servers and sophisticated Policy engine upgrades, testing and monitoring on Sun Spark Solaris.
- Work closely with Bridgewater Systems product management, R&D, and engineering groups to ensure that VzW receives timely and accurate solutions for RADIUS distributed systems including SM (Service Manager), ACCTFW (Accounting Framework), SC (Service Controller), Oracle Replicated ProvsDB (Provisioning Database), and CALEA (Communications Assistance for Law Enforcement Act) to have built-in surveillance capabilities, allowing federal agencies to monitor all telephone, broadband internet, and VoIP traffic in real-time..
- Extensive work with wireless and IP networks (Layers 3 & 4), Sun Solaris and using WireShark and TCPDUMP, PCAP data analysis
- Develop Root Cause Analysis for Severity 1 cases within the SLA
- Leading in Opening, investigation and testing integrity of solution before providing VzW with resolution.
- Develop MOPs for complex upgrades and solutions for implementation
- Work with Radius protocols, CDMA2000, PDSN, EVDO, and F5 Load balancer.
- Perform Backups and propose Backup Procedures and retention periods for various Database Recovery scenarios.
- Perform System hardening by disabling unnecessary services, change default passwords, implement sudo environment
Confidential, Middletown, NJ
Production Support Engineer ( Enterprise Midrange Application Support Engineer)
Responsibilities:
- Respond, manage and assist in solving AOTS Severity 1 issues arising from the GCP platform application alarms
- Respond, manage and maintain all severity levels from WMS tickets. Implement procedures as called for in the WMS M&P’s and to ensure correct resolutions are documented for future knowledge base by validating and challenging them.
- Coordinate the resubmission of time critical jobs that have failed, add and disable cron jobs as required.
- Manage existing M&P by ensuring that the procedure and information contained in them is accurate and usable otherwise revise and edit them
- Develop specialist knowledge on the DBOR platform architecture including existing and new applications.
- Take part in the call rotation of a 7X24 on call being the primary focal point for all severity 1 alarms for Confidential least 84 hours months. Escalate issues to higher management, TOM and RM in accordance with the set procedures and guidelines.
- Take part in reviewing the Deployments Plans for accuracy, ensure the timeline indicated is feasible and reasonable to perform the task and be able to work with development, release management and testing forks to produce this document.
- Perform bimonthly and quarterly deployments using the deployment plans reviewed by EMAS.
- Proficient in UNIX, WebLogic, ftp, Linux, connect direct and oracle is necessary to understand, troubleshoot and manage EMAS DBOR platform.
- On call alarm resolution and troubleshooting applications problems. Address issues pertaining to Oracle database, Web Logic, Connect Direct, FTP, Linux and UNIX.
Confidential, Freehold NJ
DBA & Production Support Engineer
Responsibilities:
- Provide 24x7 Production Support of the Mission Critical applications, MLT/LOOPCARE on HP-UX and DELPHI Data Services on SOLARIS platforms in both Test and Production environment.
- Install and support software/hardware upgrades performed on the test and Production servers.
- Primary Production Support for upgrades and troubleshooting problems re HPUX & Sun Solaris OS, Internet-critical web servers such as Apache, Oracle 9i Database Servers, backups, recovery, and project management.
- Troubleshoot complex problems: disk failures, network issues & coordinate with IT / non-IT teams.
- Write shell scripts utilizing AWK to search, monitor or retrieve application and database critical information.
- Install ISEE for Confidential to enable HP to monitor the servers especially in the event of disk failures. This is an event monitoring feature that HP provides to their customers.
- Installing and administering patches in test and production environments.
- Perform Backups and propose Backup Procedures and retention periods for various Database Recovery scenarios
Confidential, Bridgewater, NJ
DBA & Technical Support and Implementation
Responsibilities:
- Resolve Unix-based issues &/or MLT/LoopCare application in support of Telecomm broadband/loop tests
- Install, test/implement loopcare application in client sites nationally/internationally on HP and SUN Platforms.
- Install Solaris packages, root disk mirroring of Solaris servers.
- Resolve issues re Volume Mgt failure of SUN Solaris, HPUX; web servers- Apache 2.49, Tomcat, Visibroker 4.5, 6.5 and MLT application.
- Shell scripting in AWK, SED to search/retrieve important data pattern to be presented in Excel spread sheets.
- Deploy and support customers in upgrade to newer releases of MLT application, SUN Solaris 2.7 to 2.8, HP-UX 10 to 11i and Oracle8 to 9i migration and Developer 2000 to 9i forms.
- Tier 3 support- Investigate/find solutions via access to the application code; being able to read it and find the problem for development to rebuild, compile the changes and have it tested and deployed.
- Perform functional, system, regression, volume, stress, usability, performance, security, reliability and acceptance testing on the installed software within a UNIX and windows environments.
- Developed project test plans, conducted the testing, monitored progress and problems, evaluated test results.
- Trained end-users in new procedures and wrote documentation.
- Perform Backups and propose Backup Procedures for various Database Recovery scenarios
Confidential
Systems/Database Analyst
Responsibilities:
- Work on the Confidential &T CILLI code project to clean critical database for Local Network Service to support projected growth and support the migration of data to the new NISE Platform compatible with TELCORDIA Industrial standards. Effort involved analysis/reconciliation of existing records and initiate recovery of all unused assets, Initiate billing for Services being provided and Disconnect and reduce costs for unused/unneeded leased facilities.
Confidential, Warren, NJ
DBA/Systems Administrator & Deployment & Technical Support
Responsibilities:
- Team Lead performing deployment, testing, and modifications of various third party software, Tuxedo, Baseworks, and Orbix on HP / SUN servers/workstations.
- Deploy and configure and administer Oracle software. Develop PL/SQL scripts for database tuning/monitoring and migration between releases.
- Plan/perform UNIX-based software installations, system administration, system/application testing & modification of application software packages via upgrades &/or new releases on HP & SUN servers/ workstations. Installations performed worldwide for customer Production and Test environments.
- Monitor client environments; advise/resolve potential bottlenecks of system. Develop monitoring tools using kshell, HP performance monitoring tools including GlancePlus, top, iostat, and vmstat.
- Analyze traffic, logs and system utilization to come up with solutions to aid in system performance.
- Design/implement/test/deploy production OLTP & Report dbms used by ACTIVIEW Order Mgt & Trouble Mgt Communication Software.
- Perform Backups and propose Backup Procedures for various Database Recovery scenarios.
