Network Engineer / Systems Engineer Resume
Santa Clara, CA
SUMMARY
- 15+ years of experience from corporate LAN/WAN/Intranet Network Systems administration, deployment, installation, and escalation support of various Network / Computer Systems technologies.
- Extensive experience in the development, design, and creation of proof of concepts and the actual deployment of projects.
- Highly qualified network or systems engineer providing level II to III support in a corporate environment.
- Certified Cisco Network Associate, Cisco Firewall Specialist, Cisco ASA Specialist, Cisco VPN Security Specialist, and Cisco Security Specialist.
- Excellent verbal and written communication skills.
- Adaptable to learn in a fast paced environment.
- Experience managing multiple projects.
- Ability to work alone or as a part of a team.
- Detail - oriented with the ability to meet deadlines and deliver solutions on time.
- Ability to use judgments to make good decisions in high pressure situations.
TECHNICAL SKILLS
OS & Enterprise Apps: Cisco IOS, 12.x, ASA IOS 8.0 - 9.2, ASDM 6.x - 7.2, Call Manager Express, Mitel Communication Director Windows 2012, 2008R2 Server, Active Directory, DNS, DHCP, Hyper-V, SCCM, TMG, Exchange Server, systems, Proxy Server, VM Ware ESX, IOS Imaging, DNS, WINS, DHCP, RIS, RRAS, Sophos Enterprise Virus, Symantec Endpoint Protection, Symantec Backup Exec
Network Technologies/Hardware: Cisco ASA 5500x, Sonic Wall, Cisco routers, switches,, b, Ethernet, Fast Ethernet, Network Address Translation (NAT), Port Address Translation (PAT) Static Routing TCP/IP, CDP, RIP, RIPv2, OSPF, EIGRP, BGP,MPLS, VTP, VLAN, VPN, HSRP, STP, SVI, CEF, VOIP, SSH, Telnet, BGP, MPLS, SIP, RTP, PPP, Access Control List (ACL), Network
PROFESSIONAL EXPERIENCE
Confidential, Santa Clara, CA
Network Engineer / Systems Engineer
Responsibilities:
- Entrusted with management, support, design, and development of the company’s communications network and computing infrastructure overhaul of CTSNC business unit.
- Co-lead engineer on the current upgrade project of Business Unit LAN / WAN Infrastructure.
- Completed upgrade of SNC Switched Network from Brocade Fast-Iron 100base-T to Cisco 2960 Gb POE switches.
- Configure, support, and manage the Business Units Security Infrastructure, Cisco ASA 5510, MS TMG, Sonic Wall.
- Configure, support, and manage Cisco Wireless LAN
- Configure, support, and manage Mitel and Cisco VoIP system
- Configure, support, and manage 2012/2008R2 Active Directory infrastructure
- Configure, support, and manage 2000/2003 File and Print server Infrastructure
- Configure, support, and manage Exchange 2010/for US, and Western Canada facilities
Confidential, Sacramento Ca.
Network /Systems Administrator II
Responsibilities:
- Diagnostic analyst and Troubleshoot issues with LAN/WAN layer 2 and 3 routing protocols (OSPF,EIGRP,BGP)
- Diagnose trouble shoot of layer 2 /3 VLAN configuration issues on Cisco switches
- Coordinate RMA of VoIP mobile devices using Cisco Point Care System for FS clients
- Use ASDM and, CLI to invoke ACL’s on Cisco ASA 5500, series firewalls as well Cisco routers
- Audit by client request, of Client Cisco, Juniper router switching, firewall, and computer systems
- Use BMC Service Desk Express Suite ticketing system to create company, and enterprise system maintenance
Confidential, Brentwood Ca
Assistant Operations Services/ Technical Support
Responsibilities:
- Main technical consultant support for customers Wireless Broadband connection
- Main technical support for Blackberry, Curves 8300 series, Storm touchscreen
- Coordinate schedule customer training on Blackberry Storm
- Working knowledge of Macintosh products iPhone, iPod and MAC OSX systems.
- Desktop support for HP desktops, troubleshooting LAN connectivity
- Troubleshoot workstation Windows OS and applications
Confidential, San Ramon Ca
IT Manager/Engineer
Responsibilities:
- Lead engineer/Admin interoffice LAN design and Implementation.
- Communicate with service provider to establish WAN connectivity
- Hardware / OS support of 15 Dell/HP desktops (Memory, Hard drive, performance optimizations )
- HP Ethernet attached printer support (trouble shoot connectivity print issues.)
- Creation, removal, and audit of Windows Active Directory, and Exchange server user accounts
- Control of access of files system rights through group policy editing and user right assignment