Summary:

• 8 years of total experience as Systems Administrator/Siteminder Administrator in computers, network hardware, design, maintenance, support troubleshooting.
• Specialist in Windows 2000/2003 Active Directory, LDAP, Site minder IIS Administration, supporting Intranet/Internet web sites for large corporate.
• Project team member for Merrill Lynch MLIM to Black rock Merger
• Project Lead for Setup an Disaster Recover Site of MLX Portal
• Project team member for Microsoft Site server to Netegrity Site minder Migration project
• Actively involved in Windows 2000 to Windows 2003 Active directory migration
• Knowledge of network security and protective measures such as Proxy server / DNS /Firewalls.
• Good Knowledge on Installing, configuring and administering the Application/System/Performance/Network Monitoring - NETIQ APPMANAGER 5.0, Tivoli Sitescope, Team Quest
• Knowledge on web logic server
• Expertise in configuring and supporting Load balancers like F5.
• Comprehensive knowledge in Installation, configuration and administration of Microsoft Cluster 2000, MS Proxy 2.0, Microsoft SQL Server.
• Working with Remote Controls like NetMeeting, Terminal Server client, PcAnywhere , Remote Admin Compaq Remote Insight Lights-Out Edition
• Experience with third-party tools like backup by Arc Serve from CA
• Has experience in performance monitoring tool like TeamQuest
• Strong Troubleshooting skills on various hardware and software related issues
• Has experience in VMWARE tools.
• Experience in handling IBM Netfinity Servers 5600 Series , Compaq Proliant Servers, and Dell Power Edge Servers.,
• Possessing strong leadership, problem-solving skills, and dedicated professionalism
• Lead, organize meetings / conference bridges and ability to meet deadlines
• Experience in operations environment providing support involving coordination with change control/release management, problem management.
• Implementation and Administration of Windows Clustering Services, Data Replication and Disaster Recovery Management Process.
• Expertise in documentation , presentation Network designs using Visio
• Have good interpersonal skills and able to interact with all levels of management.
• Conversant with ISO 9001/CMM Level 5 quality procedures, while executing the projects.

Technical Skills

• Operating System : Windows 2003 server/2000 Server /Windows XP professional/
• Windows NT 4.0 Servers
• Hardware : XT to Pentium technology. Compaq Servers/Desktops, IBM
• Servers/Desktops, DELL 65xx series servers, Compaq Prolient servers Digital Servers/Desktops
• Software : Microsoft IIS 5.0 / IIS 6.0, F5, LDAP, Siteminder 6.0, MS Proxy,
• System Management Server SMS 2.0 and SMS 2003 , Microsoft Transaction Server 2.0, Microsoft cluster services 2000, MS SQL 2000, SQL 2005
• Tools Utilities : Altiris, Bigfix, Teamquest, Wansynch, Symantec Inquire, Subversion,
• Remedy system, WSftp pro Remote Admin Tools - PC anywhere, Radmin, Dameware, ArcServe IT, Stellent content server

Professional Experience

Confidential

Position: Customer support engineer

Responsible for

• The work was Administration of all Network system, Maintaining connectivity, Security compatibility. Modification of network architecture, server and cabling structure if when required.
• Working as a Windows NT 4.0 Administrators Activities performed as Designed, Installed supported small medium sized networks in single domain and multi domains.
• Experienced in Configuration of TCP/IP Network Protocols, connectivity among servers and good
• Knowledge of designing of network, Sub netting, Getaways, routing, managing DNS, SNMP and different services with TCP/IP.
• Configuring Network printers and maintenance
• Taking Daily backups on DLT DAT tapes using HP Storage Works tape Drives.
• Configuring new phone numbers troubleshooting Phone switches and equipments.
• Configured the service like WINS, DNS, SNMP, DHCP and WWW as and when required.
• Installed supported windows 95/98 and peer to peer network, Setup windows 95/98 for dialup Networking. Setup configured lotus notes client in 95. Setup Windows 98 in multi monitor mode.
• Created users, groups and setup security for files. Configured printer server for local remote printing.
• Providing connectivity between client and server and optimizing network for good performance.
• Designing and implementing domain structuring and administrating company's users and its permissions.
• Implementing designing Peer to Peer network using DHCP, Making the structured Cabling using UTP CAT-5 with network active device functions like switches, HUB, Routers.
• Monitoring WAN links
• Install and trouble shoot all user desktop/applications/browser related issues
• Maintenance of all Servers and users workstations.
• Responsible to schedule and take back up Daily / Weekly / Monthly, and restore as required.
• Provided Desktop/Helpdesk Support, Microsoft Office and Lotus Notes client administration support.

Confidential

Position: Customer support engineer

Contribution

• Implemented and supported a Windows 98/ NT based network for the clients
• Installed Windows NT servers and windows 95 clients in a domain environment
• Created users and groups with appropriate access rights
• Printer Maintenance.
• Setup network cabling and configure them in network for smaller organizations
• Configured Remote Access Server for giving access to remote branches on dial-up lines
• Configured DHCP Server for dynamic IP addressing WINS for name resolution
• Monitored resource utilization on NT servers using Performance Monitor to identify network bottlenecks

Other skills

• Strong oral and written communication skills.
• Enjoy working as a team player.
• Lead, organize and ability to meet deadlines.
• Expertise in documentation and presentation