Qualifications

• Exceptional customer service and support experience, teamwork, problem solving, critical thinking, and analytical skills.
• Over seven plus of years of experience with VMware, Hyper-V, Linux Windows

Technical Skills

• Windows 2003, 2008 2012, IIS, SQL, VMware ESXi, HPStorageWorks 8/24 SAN Switch, HP BL460c G6, HP BL 7000 Enclosures, Cisco UCS, F5 Load Balancer, VBScript, Active Directory 2008 R2, 2012 R2, Exchange 2007, 2010, 2013, Powershell, Cactus Network monitoring, Nagios, Linux-Centos, apache, StarWind SAN, iSCSI, Barracuda Backup

Professional Experience

Confidential

Infrastructure Administrator

• Active Directory migration from Windows Server 2003 to Windows 2008 R2 domain and Windows Server 2012 R2 with no downtime to clients.
• Migration including Windows Server domain users, workgroup users, IIS website, SQL Server Data Backup/Restore, Detach/Attach, and Applications migration.
• Used Microsoft Assessment and Planning MAP Toolkit for inventory, assessment, and reporting for various platform migrations.
• Worked with Office 365 User Management, Mailbox migration, Cutover IMAP migration, Single Sign On, DirSync AD FS, Powershell
• Day to day administration, support, maintenance and monitoring MS Exchange 2010, including backup and restore, message flow and security, outlook troubleshooting, journaling, Threat Management Gateway, Symantec Endpoint Protection, and archiving using Symantec Enterprise Vault.
• Implement and maintain Microsoft WSUS infrastructure, regular synchronization and monitoring of updates, testing of updates, approval of updates for deployment, reports generation.
• Creating, managing, and troubleshooting Windows Server 2012 R2 Failover Cluster, used NIC teaming, multipath I/O etc.
• Used SCCM to automated software provisioning, operating system distribution, patch management and asset management, supports and implements SCCM enterprise architecture and
• Patched and updated ESX servers using vCenter Update Manager
• Configured SAN storage and assigned LUNs for servers in data centre
• Cloning physical drive on the host to a Virtual disk. Configuring Hyper-V host for live migration
• Move Virtual machine from stand-alone Hyper-V host to a Hyper-v Cluster. Configure the Hyper-V hosts for Replication, configure the Firewall to allow replication, clustering, failover clustering etc.

Confidential

Systems Engineer

• Install and configure failover clustering feature for Server 2008 R2, add server to failover cluster, connect with storage, validate the hardware configuration, install SQL server 2012 on Windows server 2008 R2 Cluster, configure the application for High availability.
• Worked with HP ProLiant DL360 Servers, Dell Power Edge 2950 Server, created 2008 SQL Server Cluster on Windows 2008 R2 Failover Cluster
• HP Raid configuration Smart Array, Configure Raid 5 and Raid 10. HP insight manager, Updating HP Servers Firmware, Drivers, Used HP iLO Administered HP Servers remotely
• Created LUN on iSCSI SAN with HP storage SAN P2000 with HP StorageWorks 8/24 SAN Switch
• Worked Active Directory DFS, WDS, WSUS, Replication, Certificate Services etc. Common Active directory troubleshooting including client authentication, application failure, Exchange failures with e-mail or GAL lookups, LDAP query failures, replication failures etc
• Experience with Blackberry, Microsoft Cloud based Office 365 with Outlook 2010, A/V and mail filtering technologies
• Implemented and Administered Exchange 2010 server as a VM on Hyper-V Maintaining users accounts, controlling Mailbox Growth, Personal Folders, Public Folders and PST Files, Create, Modify and Deleting User Mailboxes and Group Accounts, Creating Distribution, Public, Moderated, Universal Security Groups etc.
• Build from the scratch Linux Postfix Mail Server, used outlook 2010 as a mail client.
• Build from the scratch on Linux CentOS platform Cacti Network monitoring tool and Nagios.

Confidential

Network Administrator

• Implementing Microsoft Hyper-V 2008 R2 Server and creating VMs running Windows 2008 Server and other Linux systems.
• Maintenance of Microsoft Office Outlook Web Access and Maintenance of Microsoft Office Outlook E-mail, Calendaring Scheduling. Troubleshooting of Microsoft Office Outlook database structure problems.
• Implemented Microsoft SCCM 2007 server as a VM on Hyper-V and configured the server to distribute Software Packages to the workstations.
• Mounted and dismounted databases for scheduled maintenance and backup on Mailbox Server.
• Managed systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality.
• Install Cacti Network monitoring software on Linux Server, to facilitate entire Tridon Communication Network to monitor using Cacti.
• Monitoring, troubleshooting and supporting network link, bandwidth, network traffic of private wireless broadband network using Cacti Monitoring tools, Motorola one point Wireless Solution application and other tools.
• Using Netequilizer to setup bandwidth limit, creating report and recommendation for management when necessary.
• Implementing and troubleshooting VMware ESX server, VMware virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, P2V converters and other products for virtualization.
• Worked with virtual machine using Hyper-V, implementing and troubleshooting Hyper-V server converted machine P2V, configured user permission in Hyper-V, managed HA by installing Failover cluster, Managed Hyper-V hosts with VMM, used VM rapid deployment using VMM
• Responsible for database environment software installation, upgrade, patch, backup, recovery, problem resolution, automated maintenance and monitoring . Created mailboxes for recipients and distribution groups also created mail contacts

Confidential

System Administrator

• Installed prerequisites for Citrix Licensing servers, Citrix Presentation servers, data collector and web interface server also installed Terminal Services role on Windows Server 2003
• Worked closely with Citrix Administrators and received in-house training on Citrix Servers from installing prerequisites for Citrix environment to managing multiple and redundant farms and everything in between
• Installed, configured and troubleshot Windows Server 2003 domain controllers transferred FSMO roles
• Optimized Data Access for Branch offices by implementing DFS configured and troubleshot domain-based DFS namespace
• Configured folder redirection of My Documents folder for users using GPMC
• Managed domain controllers using Performance Monitor, Event viewer and Reliability Monitor
• Troubleshot maintained hardware that involved root cause analysis, testing implementing timely resolutions under approved change request
• Upgraded RAM, replaced hard drive and configured NIC teaming on Servers
• Created WIM images using Symantec Ghost and imageX and re-imaged corrupted client computers
• Built RAID1 and RAID5 arrays based on business requirements for data storage
• Worked closely with application developers and outside service providers to support operations and implement new technology solutions to meet the organization's needs
• Pushed applications to remote users using System Management Server SMS

Confidential

IT Analyst

• Installed, configured, updated, and troubleshot hardware and network equipment printers, switches, routers
• Rack-mounted an RIS Dell 2850/1850 at data center assisted in installing Cisco routers
• Installed Citrix Plugins Program Neighborhood Agent, Program Neighborhood and Web interface on users' pcs
• Mapped drives for users using log on scripts in GPMC on Windows Server 2000 and 2003 Servers
• Troubleshot and performed various tasks related to Active directory and DNS issues using GUI consoles and command line utilities such as: csvde, ldifde, ntbackup, ntdsutil, dsget, dsrm, dsadd, dsquery, nslookup, ipconfig, dnscmd, adprep, gpupdate, gpforce, dcpromo, diskpart, netsh, ping, tracert and telnet