Professional Summary

Confidential is an experienced IT professional SME with over 20 years of industry experience. In his most recent role at Exelon, Steven was the lead Intel Engineer responsible for supporting Exelon's Intel governance and engineering including and not limited to Cyber Security , Electronic Access controls for critical national security assets , such as the national power grid. Microsoft environment which included Windows Server 2008 R2, IIS, automation with Powershell scripting, MS Office Sharepoint Services, SQL, and VMware as well as other technologies. This team was tier 3 support for all escalated issues and for design as well. Steven worked with IIS, Web Sphere, and Apache web servers for troubleshooting and change control in the DMZ environment. Through his extensive systems engineering background, technical aptitude, and team player mentality, Steven will be an excellent addition to your IT organization.

Professional Experience

VMware 4.0 , VMware 4.1, 5.0 Clusters Cisco Aironet Wireless Network and WAP, Cisco ASA Routers management and routing maintenance - Cisco F5- 3 DNS- Infoblox and Netbackup Appliances -Cache Engine, Cisco CCDP, Cisco IOS 12.40, Cisco UCS . Aruba Wireless, Cisco MCS ,Cisco meeting place 5.4 and 6.0 , Outlook , OCS, Polycomm ,Cisco Local Director, CISCO SMB Enterprise, IBM WebSphere 4.1/5.0, IIS 6.0 and 7.0, Apache, Networking Systems, ATT Definity G3 Nortel Networks, Security Nortel, Cisco Pix, NetScreen , Bluecoat, Citrix netscaler, Nortel Bay Business Communications Manager VoIP, Nortel BCS 2, Novell Network Optivity NMS s, Microsoft Active Directory, Exchange 5.5/2003,Exhange 2007- 2010 , SCOM 2007 and SCCM , UNIX Solaris, HP-UX and AIX Administration and Networking , Windows, AS/400, Trapeze Wireless Maintenance and Planning, Trapeze Advance Planning and Administration Wireless, Vax, MicroVax, Client/Server, HP OpenView 6.0 to 7.5 and Service Desk with Remedy and formally Magic, Symantec CCS 9 and CCS 10.5 , DB2, Mumps, DNS, WINS, DHCP, TCP/IP, Nortel Optivity Policy Services, Juniper 3 DNS , ISO 17999 NIST 800 SAS 70 , Nexus 1000,5000,7000 , Internal audit development of build documentation and operating standards for server and build teams- test plans for documented processes per ITIL and configuration items , NERC and FERC Certified .

Confidential

Role: Lead Data Network Engineer

• Lead Data Network functions as Subject Matter Expert for LAN, WAN, Internet, VPN, Firewall, and Telephony VoIP and PBX . The Lead Data Network Engineer also functions as assistant Network Service Delivery Manager. Influence is global not have any direct reports assumes authority when current manager can't be at times within operations
• Managing and oversight for EMEA , Americas , And APAC regional global infrastructure MPLS , and Internet and Security data protection- F5 and ASA Firewall and Proxy Operations Globally and Voice Services with Mitel, Cisco and Legacy Nortel CS 1000 and NorStar.
• Managing Third Party Services WIPRO, TCS , EMC , AT T , Verizon , Level 3, Zayo, Cisco , Aruba , British Telecom and other support services using Service Now and direct communication with Regional service delivery management teams , the Americas, EMEA, and APC 24/7 tier 3 and tier 4 responsibilities and leadership ownership and mentoring -
• Building New Data Center in Ashburn VA, Migrating MPLS and 10 GB Burstable Installations to Omaha Data Centers and Norcross GA, Data Centers
• Firewall VPN support and Turn up Brazil , India rebuilding of new network infrastructures maintaining 21 CFR Part 11 regarding electronic records and data.
• -Manage work of outsourced partners and contractors for engineering project deliverables and daily operations -Performs Lifecycle management: roadmaps, hardware/software, innovation, cost savings Capacity Management LAN/WAN/Internet/Telephony/Circuit
• -Engineering and Operations management of Firewall and VPN security devices
• -Assists manager with global network service delivery operations and engineering functions
• -Act as Tier 4 Operations Support as needed -Create High Level Designs, Peer Review Low Level Designs -Create / Approve Bills of Material BOM -Review and update annual maintenance contracts -Works with PMO on Rough Order of Magnitude ROM project planning -Will be managing outsourced partners
• Minimal supervision, empowered to make decisions related to network tower independently. Informs, escalates, makes recommendations as a partnering interaction with supervisor. lead when supervisor is unavailable
• Supervises daily network operations tasks of outsourced resources. May supervise engineering and project delivery resources as needed. Decisions and actions impact on a global scale. Careful preparation is required to minimize global consequences to both network performance and financial.

Confidential

Role: Lead Intel Engineer

• Oversight and Governance for detail design review and configuration management of Windows 2008 R2 Servers and Active Directory domain management enterprise wide for Exelon Corporation. And DMZ Policies leading 6 engineers and oversight and management of tier 2 support and resolution enterprise wide- and service management to business units.
• Tier 3 support for Exelon DMZ IIS Webservers IIS 6 - IIS 7 , including Web Sphere, and Apache servers and hardening standards and firewall configuration, connectivity, troubleshooting FW rules and change control and patch management Decommissioning and turn-up of new architecture testing and production of BIG-IP to Cisco ASA and Netscaler and Nexus 100 Switchgear Environment for New DMZ East and West- Sonet and Gig- E Servicres including MPLS -
• Architecture and Engineering Lead for Smart-Grid Network and Server Infrastructures and new VIOP call center
• Primary VMware Administrator for enterprise wide 4.1 and 5.0 farms capacity planning and VSphere Vm Guest builds standards and run and maintain tier 3 support datastore management, maintaining and provisioning storage in two SAN environments EMC Symmetric and Hitachi Data Systems SAN, configuration of HBA and troubleshooting in both environments file space analysis performed monthly for change back to business units.
• Engineering detail and test solutions for internal customer and deployment of Windows 2008 R2 clusters for Sharepoint and MOSS 2007 and 2010 with SQL two node SQL clustering and ELT to production environment and build documentation standards for server built teams
• Configuration management and design build Redhat and ESX VMware 4.0 and 4.1 enterprise wide for Exelon Corporation XenApp 5 and 6 environments maintain and writing ITIL governing policies IT Standards, security standards and designing architecture and run and maintain of critical cyber assets root cause investigations, SCADA, Instrumentation and vendor product management, SOX and FERC and NERC Certified, Change Control and Release Management. CERT Team Rapid response Cyber Security and Remediation.

Confidential

Role: Services and Support Product Group

Technical Support Specialist and Analyst

Support product testing of Intel SSG SOA Expressway product software and appliances , QA testing and product build support and Kerberos testing , proof of concept testing with customer requirements during evaluation and product release including and not limited to DOD certification FIPS of software for validation , first article acceptance of software and security appliances. For SOA security appliances POC and SOA architecture testing and QA, Interface development and performance testing and configuration , ADT, healthcare, financial, manufacturing , testing for Hitachi, EMC, Dell, IBM and Cisco product features Windows 2008 R2 functionality and platform testing for Microsoft Nehalem Processors

• Project Management
• Lab and Data Center Management
• Functioning requirements and specifications under and customer acceptance testing
• Hardware selection and procurement asset management
• Change Control and Release Management
• Pre-Sales Support and Post Sales support engineering team and product development and release management
• Single Sign on
• Supporting development team in the PRC the republic of China, and St. Petersburg, Russia and the United States

ESX 4.0/ 5.0 VSphere installation and VM host machine builds for client testing and production releases and management , snapshot control for versioning of various builds for rollback and recovery, and vmplayer installation , and multiple VM Host environment F-Secure Server and Client installation , PGP whole disk encryption for laptop and desktop security domain administration and joining , control country security , networking and cabling infrastructure DMZ and routing and switching , Data Center Backup and Net App storage, cooling and power distribution , IBM Blade Servers , HP Bade Center HP 360 and testing 5550 HP 160/ DL 380 DL 580 G6 /G7 processors family

Encore Consulting

Confidential

• Installed Microsoft Mobile with active sync and configuration and installed OWA for mobile communication with Exchange 2003 Active Directory and wireless communications on Symbol mobile devices for remote enterprise access and setting security parameters' and troubleshooting client and server issues PKI DSS

Role: Lead Program Engineer Manager

• Managed Global Data Center consolidation from Los Angeles CA to Stamford, NY and London, England, and APAC Singapore
• Gap analysis of global Infrastructure and capacity planning to support global operations and Data Center availability and application performance testing and network load testing
• Responsible for development of functional requirements in the development of new product services to be offered within UBS AG, and external clients of the firm, Managed hosting service in 3 regions APAC, Americas, and EMEA
• Provide high level due diligence review of service model and service delivery for new service model.
• Performed Cobit and ITIL Change Control and Release and integrated into established service desk and operating model , BASAL II , SOX
• Technical Support and managing of Global Exchange Server 2003 systems and remote access services and pilot program of integration with Cisco and Nortel OCS server and tele-presents testing and communications
• Responsible for 113 Global Database migration of Fixed Asset , commodity trading, portfolio trading, credit delta , banksweb, and credit indices and client portal databases
• Budget preparation and presentations to operating committee of UBS to support internal secure hosting.
• Development of documentation and task for initial program and project implementation
• Forecasting and budgeting , resource management , product selection
• Level 4 and second level support for Routing and switching issues including but not limited to routing , internet gateway and DMZ and carrier related issues for service desk and field engineers
• Production selection and PME Team for product testing and pilot Cisco MCS and Cisco Meeting place beta replacement for Polycomm

Corporate Manager of Infrastructure Planning and Services Lead Engineer

• Promoted to Management for day to day operations of Enterprise Data Center and Enterprise Network communications, performed 28 Million upgrade over a one year period successfully, Lead Network remediation effort and assisted in the development of Service Center and Change Control system with ITIL Best Practices and improved in IT practices and procedures, with 12 Direct reports and seven indirect reports
• Lead Technical Analyst for the consolidation of three data centers, which included managing vendors and pre/post planning detail with the data center construction team
• Installed and maintained a diverse operating environment with Windows NT, Windows 2000 and Windows 2003 Enterprise and Linux Servers in a new launched Data Center and also managed and maintained DG HP UX Servers as the primary administrator for builds and upgrades
• Responsible for Citrix maintenance
• Day to Day ownership of Cisco and Nortel Routing environment 8600 and 6850 Carrier Call Managers and Data and Voice circuits including ordering and provisioning , supervising fiber installation and conversion to Gigabit Ethernet services and turn up and installation of all opitical hardware and code upgrades and change management
• Provided Windows XP installation and maintenance
• Responsible for maintaining NT Servers and Windows 2003 and Servers and Active Directory
• Responsible for scripting in Shell, Korn, and Perl.
• Responsible for the installing and maintenance of Windows and HP ProLiant Servers.
• Planned and Installed Exchange Server 2003 SP2 with Blackberry Enterprise and IPaq with Microsoft Mobile with active sync and for symbol devices
• Installed Exchange Server for Meditech Health Information Systems Communication with Physician Groups and Lab results for Blackberry 4.1 Medical users
• Established and installed HP EVA 5000 and Xiotech and Brocade controller in a shared Environment for Windows, Linux and UNIX and Solaris for distributed data storage and data mining and for Disaster recovery developed operating documentation and troubleshooting knowledge base for tier 2 and 4.
• Responsible for MS Clustering for databases and redundancies.
• Responsible for maintaining and setting up DNS, WINS, DHCP, and TCP/IP
• Built and maintained Windows 2000 and 2003 servers
• Created VB scripts to customize run scripts to download files
• Utilized SQL Server as the back end for databases as well as database mining
• Responsible for mapping, managing, supporting, and building clusters Utilized the Veritas Foundation for backup for clustering
• As Lead Technical Analyst day to day responsibilities for operations and Project review and Change Control including but not limited to over 300 servers and lights on monitoring with Open View/CIM primary for Windows and Wireless Mobility planning and implementation and coordination of services from Helpdesk to Service Desk Model

Role: Managing E-Partner

• Responsible for maintaining NT Servers
• Created functional requirements and specifications
• Responsible for leading and directing E-Services Team and resources for customized business internet powered web enabled applications and E-infrastructure design and performance tuning and high availability systems and storage area networks, strategic partnership management with Cisco, Microsoft, IBM, Qwest Communications, Sun. Development of functional requirements with client engagements of fortune 100 and E-50 clients
• Responsible for day to day management of E-Commerce and E-Services customizations and IT Strategic planning and functional requirements delivery and development of high-availability and reliability services specifications details for major E-50 and Fortune 100 companies, Ford, General Motors, managed strategic partnerships with Cisco, Microsoft, Nortel. IBM, Sun, Checkpoint, Qwest Communications Pre-Post client management and responsible for corporate interface of client upper management and systems design of high availability and secure systems, Web Enabled Applications and hosting
• Provided project management and systems design Cisco Sales Certified SMB, and Nortel Communications Network Specialist. Windows 2000 Advanced Server
• Project Lead for various Web Enabled Applications with Application Development Team responsible for network architectural design, scope of work, function requirements with optimization tools, Software Selection, Functional design specifications, Performance tuning, hardware specifications, business case analysis, data-warehousing, coordination of services with tier one ASP providers, Qwest, Ameritech, AT T, cyber center development and requirements for best of breed efforts. Seibel, Cognos, JD Edwards' customizations, John Deere, Caterpillar, Ford, and GM. Provided Sales Force Automation
• Responsible for developing and maintaining vertical markets in Chicago region booked business of 4 Million dollars in 8 months and potential opportunities with master agreements worth 20 Million forecasted in FY 2001-2002 New opportunities and proposal generation with grant of authority rights for purchasing and hiring of resources and vendors

Role: Manager of Information Technology

• Managed the Windows 2000 Server implementation as a beta-site for Microsoft Test of RC1 and Cisco 12000 and Novell e-Directory integration
• Responsible for maintaining NT Servers
• Responsible for Citrix maintenance
• Responsible for day to day management of Ameritech Corporate Information Network, establishment of training of Corporate Executive Management Career path and strategic planning Enterprise wide, Software Selection and integration within WAN/LAN and Web master of Corporations Ameritech Institute Benchmarking, and data systems. Management of 30 directs reports and 200 to 300 in direct report system wide personnel
• Maintained and managed Compaq server using CIM, Novell NDS and Corporate Intranet and Internet and Web server using IIS, and FrontPage 2.0 3.0 98, System Management Server SMS planning Power PC Mac Conversion of data systems to Ameritech aDesktop Environment PC platform to Win95/98 and NT workstations
• Redesigned and converted large filmmaker pro database to Access 97 and MS SQL 7.0. Project management of Unix All on One Email Conversion to Microsoft Exchange Server with Outlook 97/ 98 for corporate email
• Established and project management responsibilities for Help desk support and management of outside vendors, such as IBM Global Services Software Spectrum, Dell Computer
• Microsoft Certified Systems Engineer MCSE and Microsoft Certified Professional MCP Novell CNE, Oracle 8, Designer NT /Novell WAN/LAN Systems Administrator, Network Security Specialist and Management, Certified Project Manager CPM Price Waterhouse Office of Government Services MS Project, Primavera