SUMMARY:

• Strong technical experience in Information Security dealing with Identity & Access Management, Incident Management, and Application Support in large corporate environments. Ability to learn new processes quickly and apply them in the field.
• Excellent interpersonal skills; can quickly establish rapport with users, and identify needs and allocate appropriate resources. Lastly, I am a candidate who possesses excellent oral/written communication skills, is a team player, and would be an asset to any organization.

WORK EXPERIENCE:

Confidential - Phoenix, AZ

IT Security Analyst

Responsibilities:

• Individual contributor to maturing the identity process for the fifth largest hospital system in the nation and the largest not - for-profit hospital provider in California
• Tasked with various data integrity cleanup projects. Executed root cause analysis research and other methods that identified the origination of discrepancies and communicated process improvement opportunities.
• Identified and recognize abstract patterns, similarities, and relationships within the data through deep-dive analysis of unrelated entities or the various situations that would occur.
• Collected, manipulated and communicated about the data collected, both verbally and written, to non-technical business partners and technical staff. Broke down raw information and undefined problems into specific, workable components that would clearly identify the issues found.

Confidential-St. Louis, MO

IT Security Analyst II - Identity & Access Management

Responsibilities:

• Administer identity and security access globally for accounts across multiple systems and applications. This includes on - boarding/off-boarding, incident/problem management associated with access entitlements and terminations as well as Emergency & Privileged Access management.
• Provided technical support by troubleshooting security issues and resolving or escalating as necessary
• Daily/Monthly metrics reports of assigned security team members productivity for management. Support customer projects, performing assigned tasks while working on defined deadlines.
• Activated users HSPD-12 LincPass ID credentials which gives access to federally controlled buildings and systems.
• Trained junior members of IT team regarding work instructions, policies, and service level agreements.

Confidential -St. Louis, MO

IT Security Analyst (Contractor)

Responsibilities:

• Tasked with a client authentication project that evaluates existing and new client authentication processes to determine if security enhancements need to be made depending on the clients current configuration.
• Supported the Workforce Solutions(WFS) business line, which offers employee solutions in HR, payroll, etc.
• Security advisory consultant to internal and external application development teams for securing WFS services.
• Work closely with team stakeholders to ensure that all involved teams are remaining in compliance with scope of projects.

Confidential -St. Louis, MO

IT Security Analyst II

Responsibilities:

• Monitored and provisioned Unix/Linux security access tickets assigned to AOC(Access Operations Center)
• Provisioned high - level Service ID access tickets for management within UNIX environment.
• Participated in a bi-weekly "On-Call" rotation team that supports the agency users and information systems.
• Administers and support Enterprise Directory services in Active Directory. Responsible for the management of user profiles IN AD involving accounts status, group s, and role creations.
• Provisioned (create/modify/delete) mainframe access tickets for Nasco claims system.
• Responsible for supporting SecureID tokens for Field Base users and In-House users.
• Service Now responsibilities: Design and implement new functional using the business rules managing request templates, incident management and ticket workflows, conducted testing in the UAT environment to verify production readiness.
• Provided technical support to customers and ensured that all user accounts and information meets all organizational parameters.

Confidential -St. Louis,MO

Identity Management Support Engineer

Responsibilities:

• Identity and access management in an enterprise level Active Directory structure comprised of 4 primary non - trusted domains, as well as approximately 400+ Unix servers.
• Work Install, Move, Add, or Change (IMAC) requests for end-user provisioning in Active Directory and UNIX.
• Monitor Identify Access Management servers with Nagios Core and determine the root cause of failures and alerts and work with Incident Management to resolve issues.
• Create accounts, provision and de-provision user and computer objects in Active Directory.
• Occasionally perform account creations, group provisioning, user password resets and deletions in the UNIX environment (SUN/AIX). Troubleshoot tickets from first level helpdesk for access management issues in AD, Unix or IAM Suit. Work with end-users and administrators to setup new accounts in the IAM Suite and provision accounts for application access.
• System Administrator- End User Provisioning
• Responsible for request management, administration and provisioning of UNIX and Active Directory users and computers in a large corporate environment.
• Built users at the OS level on roughly 500 HP-UX and Solaris servers in the enterprise data centers.
• Respond to account requests via ticketing systems, email contact, and phone calls in a timely, accurate, and professional manner.
• Provision user and computer accounts in Active Directory. Provision user accounts on UNIX Servers.
• Work with customers to provide them the needed access in an efficient and professional manner.

Confidential - O’Fallon, MO

Associate Security Analyst

Responsibilities:

• Apart of the Perimeter, Defense, and Response (PDR) team within Info. Security Operations in charge of monitoring and operating an assortment of security detection tools that protect Mastercard perimeter and internal assets.
• Responsible for managing and analyzing the database activity monitoring tool Guardium appliance deployed enterprise wide.
• Reviewed, analyzed, and responded to security events triggered through the HP Tippingpoint security monitoring tool according to internal security procedures.
• Responsible for providing 24/7 Internet Security Surveilance. Tasks with diagnosing and resolving technical problems in internal resources. Prepared internal documentation of procedures on various technical processes.
• Maintained firewall administration, network security, intrusion detection and virus protection. Identified security alarms as well as prevents and controls network intrusions.
• Assisted in the installation of updates and revisions to computer programs, appliances (Guardium), and procedures. Prepared and provided final documentation on revisions and updates for the computer operations function.

Confidential -O’Fallon, MO.

Security Administrator-NAIT Information Security (Contractor)

Responsibilities:

• Installed, configured, created, deleted, modified users access for various environments and applications. Provided users with access to multiple network functions. Proficient in ACF2 and Security Administration tools. Effectively coordinate and manage work queue (Service Center/ Remedy).
• Applications Support: Active Directory, UNIX, Citrix, Oracle Apps, Mainframe: CICS, TSO, ACF2, FileNet, On - Boarding, Web Admin. Qfiniti, Remedy, iRise, Rekon2000, Citilink, Broker Web, Master Servicing Web, FloodCert, iClear, Remote Desktop, and Java
• Perform applications support for user accounts and access to corporate applications and network resources in a multi-platform environment. Performed password resets for end users. Manage corporate Network Servers using Active Directory and Web Admin. Utilized network security solutions such as single sign, encrypted systems, and others.
• Reported changes, trends and implications regarding design and integration of evolving systems and instrumentation. Communicate effectively with groups of both technical and non-technical people. Monitor all operational processes & procedures supporting mainframe applications and batch jobs executing on a variety of technical platforms. Offer support and assistance to clients or customers using computer hardware, standard desktop applications or internal software applications. Consulted with business units, their respective users and business analysts to build effective menus and user interfaces schemes to access business functions and data.
• Responsible for user account administration including new account creation, password resets, modifying existing accounts and disabling accounts of terminated employees from designated internal applications. Ensure compliance with Citi regulations.

Confidential - St. Louis, MO

Security Analyst (Contractor)

Responsibilities:

• Promoted and manage user accounts for access to corporate applications and network resources in a multi - platform environment (AD, Mainframe, UNIX, NT and AS400). Performed password resets for end user. Manage corporate Network using Active Directory.
• Responsible for user account administration including new account creation, password resets, modifying existing accounts and disabling accounts of terminated employees from designated internal applications.
• Created Global User ids: Active Directory, Exchange, UNIX, Oracle, and Mainframe: CICS, TSO, and ACF2. Provide users with access to multiple network functions.
• Implemented and managed strong authentication environments such as single sign on, RSA SecureID, RSA Keyfob Tokens, smart cards, encrypted systems, and others.
• Consulted with business units, their respective users and business analysts to build effective menus and user interfaces schemes to access business functions and data.
• Applications: Oracle Apps, Warp, Mainframe, Citrix, Amysis, Filenet, CSR Emulator, Compass, APM/RX, UNIX PASSWORD, VPM Access
• Reported changes, trends and implications regarding design and integration of evolving systems and instrumentation.
• Communicated with agency personnel, upper management for the purpose of developing and providing analysis reports. Monitor operational procedures, processes & procedures supporting mainframe applications and batch jobs executing on a variety of technical platforms. Offer support and assistance to clients or customers using computer hardware, standard desktop applications or internal software applications.