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System Administrator Resume

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SUMMARY:

  • Exceptionally motivated Systems Administrator with 4 years of experience providing excellent customer and mission support. Manages multiple projects concurrently with insightful prioritization.

TECHNICAL SKILLS:

OPERATING SYSTEMS HARDWARE: Apple OSX Cisco IOS / PIX CentOS Fedora Linux Red Hat Linux Ubuntu Unix Windows XP Windows 7 Windows 8 Windows 10 Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Azure Dell HP Lenovo I - phone I-pad Cisco Cisco IP Phone Cisco Mobile phone Surface Pro 4 Acer Toshiba

APPLICATIONS PROGRAMMING LANGUAGES: Service Now Ticketing System Service Now Change Management (CM) Oracle Virtual Box Oracle Enterprise Manager SQL Oracle SQL Plus Oracle Application Express Oracle XE Microsoft Office Suite 07, 10, 13, 16 & Office 365 Microsoft Exchange 07, 10 & 16 ChemBioOffice 12,13 Electronic Lab Notebook (ELN) Adobe Acrobat Java Empower Encryption with Bit locker, Symantec, SecurDoc and Safe Boot HP Autonomy Backup Symantec and MS Endpoint antivirus System Center Configuration Management (SCCM) 07 & 12 PDQ Deploy & Inventory Active Directory Share Point 07, 13 & 16 Kaseya Patch management VMware ESXi 6 Epic VM Application Citrix Server 6 Citrix Applications & Desktop 7.6 Cisco Unified CM console/ Voicemail Cisco Jabber IM Cisco Webex online video Meeting & Conferencing Cisco Go to Meeting Microsoft Visio Microsoft Project Spotfire PowerShell Python Json XML PHP

PROFESSIONAL EXPERIENCE:

Confidential

System Administrator

Responsibilities:

  • Conceptual knowledge of cGMP, SOX 404 and FDA CFR Part 11 Compliance
  • Documentation and KB articles in Service Now, API Technical Writing and Request for Change (RFC)
  • Virtual Machines / Servers
  • Build / Manage Multiple VMs using Citrix server 6.0 and VMware ESXi 6.0
  • Managing Disk Storage & User Access
  • Windows Server 2008 & 2012
  • Installation / Configuration
  • Managing Server Roles
  • Managing Server Shares
  • Windows SharePoint 2013, 2016 & OKTA SSO
  • Installation / Configuration
  • Managing Site Roles
  • Managing Library & List Shares
  • Windows 7 & 10
  • Installation / Configuration
  • Joining Workstation to Domain
  • Windows SCCM and WSUS
  • Installation / Configuration
  • Patching & Deploying Applications / KB Upgrades
  • Windows Azure (Cloud / System Center)
  • Installation / Configuration
  • Managing AD Roles
  • Managing Exchange 2016
  • Managing Share Point 2016
  • Building Windows Domains / Domain Controllers
  • Active Directory Users & Computers
  • Creating & Managing User / Computer Accounts
  • Managing Account s & Resetting Passwords
  • Managing AD OU Structure
  • Group Policy Management
  • Creating / Managing GPOs
  • Deploy Software / Files VIA GPO
  • Windows Office 365 Migration Project & Windows Share Point Project
  • Configured Cisco Phones using Cisco Unified Communications Manager and Voice Mail

Confidential

Desktop Support level 2/3 and Network Administrator

Responsibilities:

  • Configured Server 2003, 2008 with dcpromo and AD Flexible Single Master Operation (FSMO)
  • Configured Red Hat Enterprise Linux (RHEL) 6 and 7
  • Configuring services to use LDAP server for user management
  • Configuring routers for Network Address Translations (NAT) Team bridging
  • Administration of patches and updates using SCCM 2007 and SCCM 2012
  • Setup permissions and roles to databases in Share Point 2007 & 2013
  • Setup and managed Exchange server 2010 for user email
  • Windows 7 Migration from XP operating system
  • Administration of password and user access privileges in Active Directory
  • Deploy Applications under Group Policy Management
  • Provided technical & help desk support to Partners employees
  • Test equipment with applications problems from Epic software
  • Test VB, PHP, Json and power shell scripts
  • Locate and update all equipment with correct information location in SQL Database
  • Configured Profiles on Citrix Xenapps 5.0 and server
  • Configured Cisco Phones using Cisco Unified Communications Manager and Voice Mail

Confidential

Customer Service Return Agent

Responsibilities:

  • Adjust rates and quotes that was mistakes in the computer
  • Managed and provided on handheld scanners
  • Greet Customer when returning car
  • Inspected vehicles for damage when returned
  • Print out final bill and adjust bill for customer.

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