Senior Systems Engineer Resume Freeland, Michigan - Hire IT People

SUMMARY:

I am a computer system and networking professional with over twenty years of experience designing, deploying, and supporting voice, video, data, and converged networks for medium to large, high complexity enterprises. I have delivered exemplary customer service to end users, process owners, and other stakeholders. Among my key strengths are the ability to effectively relate highly technical concepts to non - technical executives and stakeholders, and the ability to identify opportunities to leverage existing assets more efficiently in budget/resource constrained environments.
Supervision of an IT team of 18, supporting an IT environment consisting of 1200 users, approximately 1000 end user devices, multiple data centers, with offices distributed across approximately 20 locations.
Hands on provisioning, installation, and support of departmental and enterprise shared servers (Windows Server OS, IBM iSeries, Linux/Unix)
Experience with both on premise and hosted systems, including integration and data exchange between environments.
Hands on provisioning, installation, and support of Windows desktop PCs, and associated peripherals.
Network design, administration, and support for a 200 user, 7 building campus, with an additional 50 device, 250 user, secured mobile user group.
Deployment, management, and migration of corporate e-mail services using Microsoft Exchange
Integration of physical security infrastructure (card access, surveillance cameras/recorders, “panic button” alarm systems) into a converged network system
Direct classroom instruction of approximately 400 students pursuing IT careers
Mentoring approximately 40 students pursuing IT careers in a workplace setting (Baker/Shiawassee partnership)

TECHNICAL SKILLS:

HARDWARE CONFIGURATION AND MAINTENANCE: Windows based PCs and Servers IBM Midrage (AS/400/iSeries) systems Desktop virtualization/Thin - client architecture (Citrix) Cisco routers, switches, Firewall Cisco IOS, VPN (Cisco ASA, Netmotion Mobility) and wireless LAN (802.11) Mitel Nortel, Samsung, and Fortinet voice systems (Key, PBX, and VoIP) Videoconference/Telepresence systems (Cisco/Tandberg, Polycom, H.323) Multiple vendors - Ethernet LAN/WAN infrastructure devices (Cisco, HP, 3 Com, Ruckus, Fortinet) Wireless Ethernet Networks (802.11) SOFTWARE INSTALLATION, CONFIGURATION, AND SUPPORT Windows desktop systems (3.x through present) Windows server systems (NT 3.5 through current) Including Active Directory (DNS, DHCP, WINS) Desktop and Server virtualization (Citrix, VMWare, HyperV) IBM OS/400/iSeries V4.x to 6.x Backup/DR (Symantec, Dell/AppAssure) Office software/productivity suites (Microsoft - Word, Excel, Visio; Corel) Document imaging and workflow systems MS SQL Server MySQL database Collaboration Software - MS Exchange Server (SMTP, POP, IMAP, HTTP) Microsoft IIS and Content Management systems (HTTP, HTTPS) Voice over IP (VoIP) systems - Asterisk, Mitel, Fortinet Public Safety dispatch system and reporting systems Multiple proprietary application systems State of Michigan Local Government applications for Courts, Prosecuting Attorneys, Child Support, and Law Enforcement

PROFESSIONAL EXPERIENCE:

Senior Systems Engineer

Confidential, Freeland, Michigan

Responsibilities:

Infrastructure planning, management, and support, end user system and application support, for multiple clients in an MSP environment.

Adjunct Faculty

Confidential, Owosso, Michigan

Responsibilities:

Development and delivery of instructional programs in computer networking technology and information/network security; Specific content has included basic hardware and software support, intermediate and advanced wired and wireless networking, network design, system administration, scripting, and legal/ethical issues applied to IT.
Specific courses include Routing and Switching (CCNA, Cisco IOS, TCP/IP, RIP, BGP), Network Plus (OSI Model, basic TCP/IP), Security Plus, Wireless Networking (CWNA)

Chief Information Officer

Confidential, Flint, Michigan

Responsibilities:

Executive level oversight of all IT functions for a 1200 employee organization. Supervision of a team of 18 full and part-time IT employees. Management of a budget of approximately $3,000,000.00
Restructured staff to better utilize all employee skills. Technical oversight of migration of all financial systems to a SaaS based ERP system, with interface to on premise operational systems.

Director of Technology Services

Confidential, Corunna, Michigan

Responsibilities:

This position was responsible for all aspects of IT service delivery, from the desktop to the data center, as well as IT policy, strategy, security, and budget. During this time
I consolidate an enterprise which consisted of 7 silo networks (NT 4 domains), with approximately 40% stand - alone, and deployed a converged architecture covering 250 on site users, 7 locations, and approximately another 200 users and 50 devices in a secure, CJIS compliant, mobile deployment.

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Senior Systems Engineer Resume

Freeland, MichigaN

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