PROFESSIONAL SUMMARY:

• An Experienced and Proven IT Professional who strives to be the model of excellence in IT projects. Values driven and personally and professionally aware of what it takes to be a valuable and contributing team member in roles ranging from project manager to programmer.
• Dedicated to and fully focused on the projects and tasks for which he is responsible. Ability to learn quickly removes barriers to working in new and uncharted territory.
• Depth of experience in programming and application support brings credibility with other team members.
• Awareness of business pressures and focus on business goals gains respect from business stakeholders.
• Excellence in communication, organization, and follow through prevents unexpected and undesirable surprises.
• A committed personable project team member driven by theses core values - do the job right, treat people with respect, lend a helping hand, be reliable, communicate openly and honestly.

PROFESSIONAL EXPERIENCE:

Confidential, Mt. Olive, NJ

Regional Application Support Team - Kronos Support & Development

Responsibilities:

• Led weekly meetings with functional and technical teams to define business requirements for development projects, open incidents, and change requests. Monitored system functionality and performance metrics.
• Installed and supported Advanced Scheduler Optimization tool for retail stores to optimize labor resources while controlling costs. Supported the interface that sourced Labor analytic systems used for analysis of workforce productivity. Utilized expert knowledge of Kronos database schema in the areas of timecards, schedules, forecasts, and audit information to support report development.
• Supported and developed expanded functionality for Attendance and Leave and Timekeeper modules.
• Worked with SAP team to modify incoming files from Human Resource (HR) system and with ADP UK team to automate HR administrative process for vacation and accrual interface.
• Served as the main contact for Price Waterhouse Audit within our group. Gathered requirements, and provided all documentation showing testing, approvals, and move to production.
• Documented SLAs for service delivery and procedures for disaster recovery, server restarts, data collection, and “How to” documents (I.E. reboot clocks, reprocess failed punches).
• Worked with functional team to make changes to interfaces, including test and move to production. Supported system architecture in cooperation with DBA’s and infrastructure teams. Trained functional and technical teams on interfaces and use of job scheduler (TMS).
• Maintained functionality for 80+ clocks in plants, warehouses, and site offices. Ordered and, when needed, refurbished clocks to save $3,500 each.Interface Development Manager, Information Services International
• Applied data exchange expertise to design and grow a department to manage secure, reliable, and high volume data exchange between global transactional systems. Provided leadership and direction for the definition, development, and build of an interface development system used across the enterprise.
• Coordinated all work requests to deliver on-time development and enhancements with almost no issues across multiple teams globally. Substantial growth of process maturity.
• Managed the development lifecycle with clear accountabilities for each step while mitigating risks, controlling costs, and meeting strict project deadlines.
• Met standards as prescribed by the Global Project Management Office (GPMO). Created service delivery documents and defined methods to comply with SLAs.
• Enabled ability to report on work requests with clear visibility of project status and costs for senior management teams, developers, and project leaders.

Infrastructure Development Specialist

Confidential

Responsibilities:

• Led procurement, planning, and delivery of all physical and virtual servers in two primary US data centers.
• Developed a reputation for following through, communicating risk, and resolving resource issues to meet deadlines and deliverables.
• Maintained IS virtual infrastructure and virtual machines via VMWARE virtual center, and connections to network and storage systems. Built servers to project team specifications.

EDI Technical Analyst

Confidential

Responsibilities:

• Enhanced, maintained and supported EDI corporate system interfaces for multiple business lines and functional areas within Confidential, Inc., (including Finance and Supplier).
• Served as Lead Business Systems Analyst for testing and migration to new B2B platform.
• Continuously worked to improve processes including creating, testing, and deploying an efficient process to resubmit failed transactions.
• Installed AS2 test system on production and test servers. Coordinated handshake test and parallel testing. Migrated trading partners to production with no loss of service or data.
• Liaised between SAP team and Confidential during payroll system testing. Worked with development team to create and test new internal message process.

Confidential, Florham Park, NJ

Senior Programmer Analyst and Lead Analyst

Responsibilities:

• Worked closely with functional team to maintain and enhance the global supply chain management system for Order Entry and Finished Goods. Worked with manufacturing plant and warehouse staff to improve logistics and prevent delays in moving product from plants to warehouses and finally to customers.
• Created detailed documentation to educate transient contractors with the goal to prevent shipping delays. Quickly came up to speed to support system and end users.

Confidential, Roseland, NJ

Senior Programmer Analyst

Responsibilities:

• Wrote a program to replace a 4-hour manual effort with an automated process that is still in use in 2013 and was first revised in 2012 for a company that is a US leader in payroll processing. Maintained and upgraded PEP + system. Member of conversion team to install PEP + in 38 regional data centers. Converted Toronto region from an in house banking system to a PEP + system.