SUMMARY:

• 20 + years experience managing Microsoft Windows Server and Cisco Networks & Cisco ASA Firewallls.
• Expert level Windows NT 4.0/ 2000/2003/2008/2012 Server, VMware ESXI 6.0, Cloud services: AWS, Microsfot Azure IIS 4.0/5.0/6.0, Exchange 5.5, 2000/2003/2007/2013 , Windows 2000, XP, Symantec End Point Protection, Cisco VPNs, Cisco ASA Firewalls, Windows 2000/2003/2008/2012 Active Directory Administration. Python, C++.

TECHNICAL SKILLS:

Routers: Experienced with the installation and support of Ethernet and Gigabit Ethernet Networks using Cisco Routers (600/800/1000 , 1600, 1700, 2500, 2600, 3600, 3700 & 7000) Series.

Network Switches: Cisco, Dell, 3Comm, Nortel, SMC, DLink, juniper

SAN Switches: Brocade, Juniper, Cisco, McData, Dell Force10, Dell PowerConnect.

Wireless: Sonic Wall TZW,Belkin, LinkSys, Dlink, Microsoft and Cisco Aironet direct configuration experience. Solid understanding of all the802.11x protocols and associated security algorithms. Experience Maintaining and troubleshoot (Cell Phones, Smartphones, Tablets, laptops).

Backup Software: CommVault Galaxy, EMC Legato NetWorker, Symantec Backup Exec & NetBackup, Yosemite Backup Software, NSI Double Take, AppAssure

Virus Software: ProtectionSymantec Anti - Virus Corp. & Enterprise Editions, McAfee Anti-Virus Small-Business & Enterprise Editions.Storage Area Network (SAN Software):Dell EMC (Isilon, Unity, VMAX, VNX, Scale IO).Older SAN software: EMC PowerPath, EMC Navisphere, EMC SnapView, EMC SAN CopyEMC MirrorView, EMC Access Logix & Visual SRM. HP SAN Visibility, HP SAN Designer.

Network Operating Systems & Software: XP, Vista, Linux, Windows Server 2000/2003/2008/2012 , Windows 2003/2008 Clustering, Exchange Server 5.5, 2000, 20003/2007/2010/2013 , Exchange Clustering, Microsoft SQL Server 6.5, 7, & 2000. Microsoft IIS v4-7, Microsoft Office Suite, Microsoft Project 2000/2003, Microsoft SMS Server 2003 (Simple Management Server), Microsoft ISA Server. SAP, Oracle & Oracle 10i clusters, PeopleSoft, Norton Ghost, Citrix legacy software & Citrix Xenserver, VM Ware ESXI 6.0, VMware VSAN, Footprints Helpdesk monitoring software, Microsoft Remedy.

Network Security Tools: Cisco IDS & IPS, SNORT IDS & IPS, McAfee IPS (NSP) & McAfee IPS (ATD) Cisco PIX Firewall/VPN, Cisco ASA Series Firewalls/VPN, Monowall Firewalls, CarbonBlack Protect/Response, RAPID7 Nexpose, RAPID7 AppSider, Metasploit Penetration Testing software Vulnerability Scanner, Proofpoint email protection & Proofpoint Information Protection, LastLine Breach Defender, PhishMe Triage & PhishMe Simulator, ArcSight Enterprise Security Manager, RSA Advanced Threat Detection & Response Suite.

Network Software Tools: Bluecoat Web Cache Engine, F5 Big-IP, HP Openview, Dell OpenMange, Cisco Works 2000, Fluke Optiview Console, Fluke Optiview Protocol Expert (Sniffer), Fluke OneTouch, Fluke Wireless Waverunner, Harris STAT WhatsUp Gold, InfoVista Runtime & Retina, PRTG Network Monitor, Alchemy Eye Network Monitor, Wireshark, Solar Winds Orion Network monitoring, CAT Tools, Cisco Secure ACS.

PROFESSIONAL EXPERIENCE:

Confidential

Inside Product Specialist IV

Responsibilities:

• Worked with Dell partners/Commercial Sales Account Teams to provide Enterprise product prices/quotes.
• Duties also included selling, positioning and providing complete solutions involving Dell EMC Servers, storage, networking products and enterprise software.
• Engaged in conference calls and out bounding to ascertain the enterprise needs of the Partner account teams.
• Assisted account team in driving attach rates of Enterprise products, software and services. Worked with account team on putting together custom bids that required the quoting and presentation of Dells Enterprise hardware, software and services.

Confidential, Killeen,Tx

Network Systems Analyst

Responsibilities:

• Microsoft Server 2008 Administrator of a network of 10 Plus Servers used for battle command simulations for the Army.
• Setup, configure & maintain, Windows Servers, Cisco routers, switches, & ASA Firewalls according to requirements given by the Army for their battle simulations.
• Maintain network & AC Power connections from building to Mobile Command Shelters.
• Administer & maintained Microsoft Exchange 2007/20100 e-mail Servers.
• Administer & maintained Microsoft SQL 2008 data base servers.
• Maintained a schedule of backups for all servers (database & Application)
• Used Solar Winds Orion Network monitoring software to monitor and configure all devices connected to the network.
• Administer and monitor SNORT IDS security system.
• Administer and monitor CarbonBlack Protect/Response, RAPID7 Nexpose, RAPID7 AppSider, Metasploit Penetration Testing software Vulnerability Scanner, Proofpoint email protection & Proofpoint Information Protection, LastLine Breach Defender, PhishMe Triage & PhishMe Simulator, ArcSight Enterprise Security Manager, RSA Advanced Threat Detection & Response Suite. I administered and managed all these Applications for battle sessions for the army.
• Administer Cisco Call Manger. (Setup phones, configure dial groups, etc) for battle sessions for the army.

Confidential

Sub-Contracted Network Engineer

Responsibilities:

• Responsible for IT Level III support of clients and also acting as a Network Security Engineer located throughout San Antonio, Texas.
• Developed process on Microsoft SBS 2003 Server Administration for small business clients and MS Server 2008.
• Skillfully implemented Small Business Server 2003/2008, XP, & Vista Desktops for companies ranging from small to 300 users plus.
• Managed Active Directory, IIS, Exchange 2003/2007, SendMail, SQL, Anti-Virus, Backups, Remote Desktop, Quick Books, Anti-Spam, Anti-Spyware, Anti-Adware, patches, fixes, and network/PC troubleshooting.
• Manage and trouble-shoot Cisco and Tandberg Video conferencing systems.
• Enabled continuous security monitoring of network equipment & system monitoring of clients hardware at various sites and VPN links to client sites via Cisco PIX, Cisco ASA Firewalls, NetGear, Monowall Firewalls, and Fortigate IDS/IPS, PRTG Network Monitor, Alchemy Eye Network Monitor. CarbonBlack Protect/Response, RAPID7 Nexpose, RAPID7 AppSider, Metasploit Penetration Testing software Vulnerability Scanner, Proofpoint email protection & Proofpoint Information Protection, LastLine Breach Defender, PhishMe Triage & PhishMe Simulator, ArcSight Enterprise Security Manager, RSA Advanced Threat Detection & Response Suite.
• Preserved backups for D&R using NetBackup, MS Backup and DataPreserve, Symantec BackupExce.

Confidential

Enterprise Services Project Manager

Responsibilities:

• Managed and analyzed Enterprise level service projects associated with the cost, Margins, & prices of Dell Enterprise services.
• Worked with Dell Latin American Enterprise Services Team members to design, develop, and implement scalable service offerings using the Dell Custom Solutions Phase Review Process.
• Made sure Dell Latin Americas Tech Support Engineers and service providers in other countries were trained to support new Dell Enterprise server and storage products and services.
• Trained field sales and inside sales Representatives on Enterprise Service offerings. Also acted as an Enterprise Services Project Consultant responsible for working with Dell Latin Americas field sales and inside sales teams to provide technical solutions associated with Dell Servers, Storage (Dell & EMC), Software and Enterprise Services.

Advanced Systems Group (Systems Consultant III)

Responsibilities:

• Responsible for working with field sales and inside sales teams to drive maximum Enterprise Server and Storage business in Latin America and the Caribbean Islands.
• Also worked with various account teams to discover, identify and drive Enterprise Hardware, software and services opportunities.
• Primary role was to provide thorough technical solutions associated with Dell Enterprise Server, Storage (Dell & EMC), software and services that meet the customers business and financial requirements.
• Duties also included removing technical barriers associated with the decision-making process and assisting the customer in designing and architecting their IT solution.
• Also was responsible for taking the lead role on the technical solution making sure that the Dell Enterprise Products and solution were comprehensive, and helped the customer achieve their IT and business goals.

Confidential

Technical Sales Representive, TSR III

Responsibilities:

• Worked with customers and inside and outside Sales Account Teams to provide Enterprise product prices/quotes.
• Duties also included selling, positioning and providing complete solutions involving Dell Servers, storage (Dell & EMC), networking products and enterprise software.
• Engaged in conference calls and out bounding to ascertain the enterprise needs of the customers and sales account teams.
• Assisted account team in driving attach rates of Enterprise products, software and services. Worked with account team on putting together custom bids that required the quoting and presentation of Dells Enterprise hardware, software and services.

Confidential, San Antonio, Texas

Network Administrator

Responsibilities:

• Maintained LAN/WAN of 500 users in NT 4.0 environment. Administered 27 Exchange servers. Performed emergency restore of client Exchange servers.
• Created remote monitoring management and alert notification using HP Openview, Cisco Works and other monitoring utilities. Established secure connection to Internet via firewall and proxy server.
• Configured/maintained Cisco 2514/2501 and Ascend ISDN routers. Coordinated movement of data and voice telecom services.
• Managed help desk personnel. Coordinated ISP, Telco, and customer premises network connectivity.
• Created capacity planning reports for corporate data network. Lowered network connectivity costs by implementing DSL-based VPNs. Installed, maintained and configured SQL6.5/7.0 and Oracle 8 servers.

Confidential

Responsibilities:

• Performed security reviews of network infrastructure. Documented security risks and developed plan to address network security issue.
• Implemented Cisco IOS firewall to protect organization network. Installed and configured MS Proxy server and rolled proxy client out to entire organization.
• Secured Lotus Notes 4.6.4 from SMTP open relay. Installed and configured HP Openview and established response team procedures.
• Rolled out Symantec Anti-Virus Corp Edition to user base of 100 workstations. Created standardization plan for desktop and laptop users.
• Created standard software load images using Norton Ghost. Supported terminal users on Citrix MetaFrame 1.8.

Confidential

Responsibilities:

• Coordinated implementation of Y2K patches and service updates.
• Identified hardware for upgrade or replacement for Y2K compliance.
• Performed Y2K audits and created compliance reports for network operating systems, hardware, and software applications.
• Configured security policy for Cisco PIX Firewall and VPN access with the Cisco Secure VPN Client (IRE). Managed and configured IIS and SQL 7 servers for auction Web site.
• Performed Y2K audits and created compliance reports for network operating systems, hardware, and software applications.
• Maintain online backups of servers. Installed LAN and Internet connectivity to remote office in Midland, TX.
• Performed emergency restore of Exchange 5.5 server. Researched and recommended new server hardware and tape backup solution for Exchange server.
• Moved Exchange Server to new Dell server and configured BackUp Exec for online tape backups.