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Assistant Vice President Resume Profile

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Summit, NJ

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Summary

Multifacetedprofessionalwith 16 years of experience in diverse industries. Skills include system administration, integrations, application development, project planning, vendor management, training, and tech support. Instrumental in the coordination of system integrations through two mergers, and ensured business continuity. Dependable, flexible with a strong work ethic and positive approach.

Core Competencies and Technical Skills

  • Project Planning, Testing, And Deployment
  • Hyland Onbase
  • Technical Support And Training
  • PICK, VB, VB Scripting, VB.NET, SQL
  • iManageWorkSite
  • Crystal Report XI
  • VertaforeImageRight
  • Wintegrate
  • WorkSite Document Exporter
  • JIRA
  • EMC Applicationxtender
  • Vendor Management
  • DocAuto Workspace Manager
  • Fluent In Spanish

PROFESSIONAL EXPERIENCE

Confidential

Assistant Vice President

  • ManagedWorkSite, ImageRightand ApplicationXtendersystems to deliver business value.
  • Accountable for platform strategy, stability, performance, upgrades and business continuity.
  • Provided technical expertise and support to the service desk techs, IT development and infrastructure teams, and to global associates London, Dublin, Zurich, Bermuda, Colombia, Brazil, US .
  • Assistedin developing and implementing strategies for product development.
  • Managed vendor relationships.
  • Lead and assisted in the integration, planning, testing, and deployment of global projects that integrated document management solutions with core re insurance processing capabilities.
  • Provided user training, remotely and on site.
  • Developed, enhanced, modified, and implemented PICK VB applications.
  • Instrumental in the coordination of systemsintegration through a merger in 2010 and an acquisition in 2013.

SELECTED ACCOMPLISHMENTS:

  • Planned, organized and lead global DMS projects. This involved team members from Dublin, London and US company associates, and vendor Engineers. Most recent projects:
  • Rollout WorkSiteforteams in London, Bermuda and the US.
  • Accountable for upgrades ofWorkSiteand Imageright platforms.
  • Improved user experience with DMS systems,and reduced issue resolution from 1-2 weeks to 1-2 days by providing more thoroughuser training, and improved processes.
  • Delivered advanced workflow and integration capabilities for Worksite.
  • Reduced the number of support calls handled by the DMS teamby developing service desk technician's knowledge of the DMS systems via one-on-one training and developing more extensive instructions.
  • Developed the automation of Finance email filing workflow using Outlook forms and WorkSite import tool.
  • Developed reinsurance policy and claims business applications using PICK and wIntegratescripting front-end integration.

Confidential

Senior Programmer Analyst

  • Project manager and developer on several major enhancements to the PICK reinsurance system. Communicated with management and end users to asses and resolve problems.
  • Developed PICK reinsurance system applications.
  • Createdtraining material and trained users on new systems andenhancements.
  • AdministeredImageRight email receiver and workflows.
  • Developedfinancial reports for the General Ledger system using SQL scripting and Crystal Reports.

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