Senior Systems Analyst Resume Profile
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NJ
SUMMARY
Hardworking and innovative professional computer support engineer with 15 years hands-on technical experience. Possesses good organizational skills and is people oriented. A dependable, aggressive, proactive, team player constantly learning and striving for support improvement techniques.
PROFESSIONAL EXPERIENCE
Confidential
Technical Support Specialist
- Windows Server Technical Support Clean-up, Update and Optimize
- Wireless and Network Infrastructure design and implementation
- Backup and Disaster Recovery structure for server, desktop and home environments
- Windows 7 imaging, roll-out and dedicated support
- Corporate / SOHO Anti-Virus and Endpoint Protection installations and Maintenance
- Provide Secure Remote and On-Call support for clientele
- Corporate procurement research and planning for hardware and software products
- Apple connectivity in the Office and Home
Confidential
Senior Executive Support Specialist
- Dedicated and private support for the CEO and COO in their private offices and homes
- Provide internal and external computing support for the 100 Executive Staff
- Provide On-Call support for the Executive Staff
- Work with Desktop, Exchange, NT Admin and Security Groups to support the Executives
- Build relationships with external companies Comcast, Verizon, Cisco, Linksys, Dell, Lenovo, HP, etc for Executive Staff Support
- Setup and maintain Home Cisco Wireless Networks, PC's, Laptops, Printers and Internet
- BlackBerry, Cell Phone, Air Card, Bluetooth and BES support for the Executive Staff
- Secure connectivity from home or travel locations utilizing VPN, Citrix and OWA
- Build, Maintain and Backup the Executive images for standardized laptops and desktops
Confidential
Senior Infrastructure Solutions Engineer
- Microsoft Windows NT 2000 Server builds and support File Print, SQL, Exchange, Proxy, DNS, DHCP in small and middle market clients with Compaq, Dell, HP clones.
- Network Infrastructure Support/Design Switches, hubs, print servers, wireless, DSL, T1
- Microsoft Windows 2000 Migration
- Corporate and company wide Anti-Virus Strategy and Support Symantec McAfee
- Corporate and company wide Backup Strategy and Support ArcServe Veritas
- Implementation of standards / uniformity for process improvement in the business sector
- Level III IV networking and desktop problem solving support
Confidential
Senior Systems Analyst
- NT Server builds with Compaq Dell SQL, Exchange 5.5, IIS
- Assist with cc:Mail to Exchange testing / roll-out for server and client 200 users
- Assist with Implementation of Corporate Anti-Virus Strategy
- Y2K NT 4.0 laptop image design with IBM ThinkPads
- Y2K NT 4.0 desktop image design with HP series desktops
- Desktop / Laptop images and deployment with Ghost 5.1x
Confidential
Network Manager
- Network design and administration for Switched, Fast Ethernet environment
- Novell 4.11 Network / Server Administration and upgrade / replacement
- NT 4.0 Network / Server / Workstation Administration and upgrade / replacement
- NT Exchange 5.5, IIS 4.0, DNS, DHCP, Web Proxy Administration
- Recommendations / research for all hardware and software purchases / leases
- All Servers HP and COMPAQ, All Desktops HP and Gateway 2000
- Design, Implement and Support Desktop / Laptop images WIN95/ WIN98/WinNT 4.0
- Design, Implement and Support Corporate Anti-Virus and Backup Strategies
- Implement Y2K readiness program
Confidential
Senior Network Administrator
- Lead Networking Consultant / Team Leader for Lockheed Martin East Windsor, NJ
- Novell 3.1x 4.1x Administration Twelve COMPAQ Dell servers
- MS Mail Exchange Administration / Conversion MAC PC Platforms
- Windows NT Server / Workstation Administration Four COMPAQ Dell servers
- Support for 3500 people campus wide
- Desktop / Laptop Image Developer - WIN31 / WIN95
Confidential
Senior Systems Engineer / Analyst
- Lead Technical consultant for Confidential
- Desktop Support Group Manager / Project Administrator
- Provide Level II III technical support on all hardware and software
- Design / Implement / Maintain Windows 3.1 / Win 95 Images Corporate Wide
- Network Administration for Novell 3.1x 4.x, Windows NT 4.0
- Support for 800 people onsite and remotely
- All Servers COMPAQ, all desktops IBM Dell, All laptops IBM ThinkPads
Confidential
Senior Software Support Specialist / Network Administrator
- Networking with the Microsoft Windows environment
- Novell Network Administration for 3.11 3.12 Operating Systems
- Consultations for future next generation computing needs
- Configuration with TCP/IP for multi-platform environment
- Implementation of Metro/Enterprise Network
- Corporate Implementation of Microsoft Mail
- Microsoft Mail Administration for 500 users
- Installations and Troubleshooting of all PC Hardware and Software