Objective

• Experienced Network Systems Administrator with a proven history of effectively supporting large amount of users, designs and implementations. A dynamic problem solver with professional hands-on and outstanding technical skills to provide creative solutions to business needs with availability and cost efficiency. Excellent verbal and communication skills that effectively bridges the gaps between business and technology teams. Skills
• Windows 2003/ 2008/ 2012, Microsoft IIS, Active Directory, Clustering, DNS, DHCP, Sharepoint, SQL Server, PBX Phone System, Databases, SSL Certificates, Wireless, Anti virus Updates, Desktops,VPN, Laptops, Scanners, Printers, Fax, Exchange and Gmail accounts, LAN WAN Knowledge, TCP/IP, Network Design and Implementation, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, NetAcuity, Barracuda Mail System, Technical Zeal, Firewall, Load balancer, VMware ESXi, vSphere, vCenter, Hyper V experience, VLAN, Cisco VPN

Work Summary

Confidential

Network/Windows Server Administrator

• Strong experience in setting up Multiple Domains, Managed servers, Machines,
• Node managers and Cluster horizontal and vertical environments
• Provide enterprise-wide technical support for the company's diverse portfolio
• of applications, including application configuration, server hardening security
• problem identification resolution, and application support
• Configure Windows servers, application programs, scripts and other tools as
• requested by developers and support automated code push tools to facilitate
• software changes and enhancements to DEV/QA/STAGE/PROD environments
• Highly motivated team player with the ability to work independently and adapt
• Quickly to new and emerging technologies
• Verified change control requests and performed configuration changes in the
• Architecture
• Serve as the key contact for assigned applications. Stay current with all
• application upgrades and enhancements.
• Work with vendors and internal technical teams to resolve issues
• Experience on Change control management, release management and problem management etc
• Migrate from Microsoft IIS 6 on 2003 web servers to IIS 7.5 on windows 2008 servers
• Generated Certificate and installed it on the Web server to secure the environment
• Experience in Backup and Recovery procedures
• Migrate VMware servers to Hyper V servers
• Experience in managing / supporting VMWARE servers hosts and guests .
• Creating and troubleshooting FTP sites and managing large FTP web farm
• . Ability to effectively prioritize and execute tasks in a fast paced, high-pressure environment
• Managing IIS 5.0 / IIS 6.0 Web servers and hosted web sites
• Creating, deploying, renewing and Import export of the SSL certificates
• Ability to manage multiple projects, activities and tasks simultaneously
• Ability to negotiate hardware/software service and technical support contracts with vendors
• Managing Cluster Services -- Installation Administration
• Experience on Change control management, release management and problem management etc
• Planning and configuring new internal external websites
• Ability to build and enhance Customer relationships
• Sound knowledge of application testing principles, and configuration management processes
• Excellent problem solving and critical analysis skills
• Strong written and verbal communication skills
• Great ability to classify technical problem over phone and formulate a solution

Confidential

Network/Windows Server Administrator

• Experience in IT industry with experience in Server administration in various environments - Window 2000 2003 with Active
• Directory Services AD, DNS, DHCP .
• Experience in Web Server Administration -- IIS 5.0 / IIS 6.0 /IIS 7.5
• Experience in managing/ supporting VMWARE servers hosts and guests .
• Two year experience in supporting Citrix Servers.
• Experience on MS Exchange server 2003 and MS SQL server 2005/2008/2012 administration.
• Experience on Change control management, release management and problem management etc
• Demonstrated knowledge of Windows servers, desktop and laptop products.
• Demonstrated knowledge of setting up VPN remote access for users.
• Demonstrated ability to administer a 250 node network including firewalls.
• Demonstrated ability to support networked printers , photocopiers and scanners.
• Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
• Ability to negotiate hardware/software service and technical support contracts with vendors.
• Ability to manage multiple projects, activities and tasks simultaneously
• Self-motivated with the ability to work in a dynamic environment
• Deploy, troubleshoot, and maintain hardware such as servers, desktops, laptops, printers, telephones
• Strong Troubleshooting skills in Windows 7 and XP
• Advanced technical support at the network level: WAN and LAN connectivity, routers, switches and firewalls
• Ability to effectively prioritize and execute tasks in a fast paced, high-pressure environment
• Managing Production changes through release process on DEV / IT / QA / PROD
• Troubleshooting the VM machines using Virtual center and VMware Infrastructure client.
• Working with HP Proliant, Dell and IBM servers and Blade servers, working with hardware team to add/replace the faulty peripherals, upgrading the firmware software
• Creating, deploying, renewing and Import export of the SSL certificates.
• Managing F5 load balancer devices -- Policy configurations for new websites
• Good understanding of SAN Storage Area Network

Confidential

System Achitect Analyst

• Setting up multiple daily, weekly and monthly backups
• Establish and maintain high level service and support relations by providing prompt, accurate and courteous technical support.
• Identify and Troubleshoot basic Storage level problem
• Monitor Jobs through multiple systems for job completion
• Respond to all system failures at time of failure and work with support team to minimize downtime
• Schedule and submit user jobs using TWS Application
• Recognized for outstanding troubleshooting performance 5 of 8 months
• Respond and notify clients of problem
• Monitor ticketing systems for incoming tickets
• Maintain shift log of notable activities