GLOBAL INFORMATION TECHNOLOGY NETWORK MANAGER

• Strategic Organizational Team Building Executive Global Network Manager Operations Architectural Experience
• Visionary, astute Global Information Technology Executive with significant experience across different verticals directing complex, multi-site IT programs, operations and teams. Proven ability to structure organizations to meet business needs, facilitate strategic vendor management programs and create innovative technology solutions. Consistent record of success of delivering bottom line multi-million dollar expense savings in global environments such as Lockheed, Darden Restaurants and Wyndham. Record of success managing large Networks and Data Centers, capital-intensive IT projects, meeting budget and timeline objectives, improving efficiencies, reducing costs, minimizing risks, and maximizing return on technology investments. Adept at managing and energizing diverse, cross-functional technology team.
• Over 25 years of functional and multi-industry experience in transforming projects and strategic business process to reduce cost, maximize value and improve performance. Key strengths include global business experience, problem solving and resolution, change management, new program implementation, crisis management, Enterprise Networks and heterogeneous technology leadership. Highly skill Network professional in Cisco technologies including networking core/edge/data center class routing and switching, Cisco VoIP for 3,000 seat contact centers.
• Core Cisco Systems/Telephony UNIX/Linux/Windows/VMware Platforms Enterprise Vendor Management Management Leadership
• Developing High Performance Teams ITIL Global Cisco Contact Centers Infrastructure Architect Security-Compliance Leadership

Selected Accomplishments

• Strategic executive leadership role in Network and Data Center Consolidations, New Builds, Cloud and Co-Lo projects.
• Reduced operating expenses 3.5M by identifying cost avoidance opportunities.
• Slashed costs 1.1M by implementing new marketing and sales technology standards.
• Improved operational efficiency by restructuring IT organization, staff, and business processes.
• Achieved 80 SLA service level performance by introducing new strategic business processes and procedures.
• Managed 25M in data center, security, and technology infrastructure build projects.
• Highly skilled merger and acquisition technology evaluations, restructuring opportunities and turn around projects

PROFESSIONAL EXPERIENCE

Confidential

Business Development

• IT Business Development Executive responsible for strategic and business development initiatives, product offerings, and services that target data center cost drivers such as power and downtime to assist enterprise mission critical facilities run efficiently and more cost effectively. Provide Data Center design, build and relocation program advisory services as well as delivering comprehensive sourcing options and strategic alternatives.
• Successful and proven experience involving senior Data Center leadership responsibilities for very large with multi-billion dollar clients. Strategic program business initiatives include detailed financial and technology analysis, sourcing strategies, cloud alternatives and forecasting detailed budgets. Responsibilities also include, IT Executive Advisory Services including regulatory, risk management, finance/accounting and security assessments, as well as identifying strategic sourcing opportunities.
• Extensive amount of experience working with Network / Infrastructure teams on heterogeneous operating systems such as Windows, UNIX, Linux. Very strong Network knowledge and experience with Oracle, SQL and MySQL database structures. Networking dependencies with high availability ERP platforms. In depth Networking experience with Cisco high density core/edge devices, VoIP telephony systems and associated network platforms.

Confidential

Technology Network Manager

• Executive responsibility for global infrastructure, information security, data center operations, facilities management, M A support, P L, global telecom, disaster recovery, regulatory compliance, enterprise architecture, IT design and development, and R D. Additionally managed operations of 5 US and Australian call centers, with total of 3,500 personnel. Actively involved in all resort construction and opening initiatives. Supervise staff of 35 in support of 220 resorts plus corporate offices and other business sites inConfidential and overseas. Administer 25M budget. Develop long-term relationships with suppliers and business partners. Identify areas for cost reductions. Negotiate contracts. Member of Senior Executive Leadership Team.
• In depth knowledge, working experience with server operating systems such as Windows, Linux, UNIX OS, NOS and VLDB Databases
• 20 yerars of experience with Cisco high density core/edge/data center class networking routing, switching and telephony platforms
• Reduced operating expenses 3.5M in 2008 by identifying cost avoidance opportunities.
• Avoided 1.1M in expenses by implementing new marketing and sales technology standards.
• Saved 1.7M by renegotiating enterprise software and services agreements.
• Delivered 1.8M in savings through technology redeployments and new enterprise systems management strategy.
• Improved efficiency by restructuring IT organization, staff, and business processes.
• Decreased open ticket backlog 80 by introducing new processes and procedures.
• Lowered new resort development costs 60 by implementing better site design and construction standards.
• Led team of IT global leaders in development of multi-year capital budget for 30M data center consolidation project.
• Enhanced data center operations by analyzing functions and developing strategic remediation roadmap.

Confidential

Director Infrastructure Strategic Initiatives and Network Operations

• Managed Confidential and restaurant technology infrastructure, including day-to-day operations, telecom, and immediate and long-range strategic architectural direction. Served on M A due diligence team, providing technology infrastructure direction and contributing to strategy and decision-making for mergers, acquisitions, and divestitures. Established executive stakeholder relationships and assessed IT supplier performance.
• Identified business model success criteria. Evaluated emerging technologies, external suppliers, and internal business development opportunities. Provided strategic planning for multiple convergence opportunities including VoIP, physical security, remote manageability, and self-healing of distributed architectures. Led architecture design and operations for moving application infrastructure from mainframe HR and Financials architecture to distributed ERP-based architecture.
• Technology and Network Management responsibilities for 3,000 serviers including Windows, UNIX, Linux, and Cisco Core architectures
• Oversaw 56 million in technology assets across 1,500 distributed locations, including data center technology, telecom architecture, and associated budgets and staff of up to 65 employees.
• Led strategic planning and design, along with 25 million budget and P L functions, for new data center, physical security platforms, and voice and data architectures.
• Directed rollout of 1,400 distributed sites to frame relay and MPLS architecture.
• Designed and automated centralized network, staff resources, and supplier directory involved in maintaining 750,000 system accounts and passwords.
• Facilitated new data center development, including identifying data center sourcing opportunities, data center location analysis, construction administration, and move management.
• Designed and implemented single sign-on architecture for all enterprise web-based applications, featuring fully automated and real-time identity management and provisioning infrastructure.